helenb Posted December 27, 2023 #1 Share Posted December 27, 2023 Was it smooth? Did they use facial recognition? Link to comment Share on other sites More sharing options...
Belle2002 Posted December 27, 2023 #2 Share Posted December 27, 2023 Just got off and it was awful Link to comment Share on other sites More sharing options...
satxdiver Posted December 27, 2023 #3 Share Posted December 27, 2023 1 hour ago, Belle2002 said: Just got off and it was awful Perhaps maybe a more involved description than just awful. Many of us who will be cruising out of Galveston are all interested. I will have a contrasting experience next month when we sail on the Carnival Dream out of Galveston. Later in April we will be sailing on the Regal out of Galveston. 2 Link to comment Share on other sites More sharing options...
Belle2002 Posted December 28, 2023 #4 Share Posted December 28, 2023 So let everyone off the ship even though luggage wasn’t ready it seems the porters pull the luggage for the later colors and it if had an 8:00 walk off time we didn’t get our luggage until almost 10:00 so everyone waited like sardines in a holding area no face recognition customs looked at each passport Link to comment Share on other sites More sharing options...
MagnoliaBlossom Posted December 28, 2023 #5 Share Posted December 28, 2023 We disembarked 12/10 and that day they were not using facial recognition, but had several lines open and we flew through. We do express walk off so had no luggage to contend with. 1 Link to comment Share on other sites More sharing options...
MagnoliaBlossom Posted December 28, 2023 #6 Share Posted December 28, 2023 On the port cam I saw the Regal come in on Tuesday and then head back out and return this morning. Medical emergency? Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted December 28, 2023 #7 Share Posted December 28, 2023 8 minutes ago, MagnoliaBlossom said: On the port cam I saw the Regal come in on Tuesday and then head back out and return this morning. Medical emergency? Yes it was. Link to comment Share on other sites More sharing options...
jumc Posted December 28, 2023 #8 Share Posted December 28, 2023 11 hours ago, helenb said: Was it smooth? Did they use facial recognition? We carried our own luggage. Disembarkation time was 8:00 am. We were in our car at park n sail across the street at 8:20 am. So easy. Scanned our medallions to exit. Nothing else. Super smooth. 🙂 2 Link to comment Share on other sites More sharing options...
ExploringTheGlobe Posted December 28, 2023 #9 Share Posted December 28, 2023 12 hours ago, Belle2002 said: So let everyone off the ship even though luggage wasn’t ready it seems the porters pull the luggage for the later colors and it if had an 8:00 walk off time we didn’t get our luggage until almost 10:00 so everyone waited like sardines in a holding area no face recognition customs looked at each passport If you did the express walk off, then you are expected to walk off with all your luggage in hand so that would probably explain why your luggage wasn't out yet. Link to comment Share on other sites More sharing options...
sad549s Posted December 28, 2023 #10 Share Posted December 28, 2023 I just disembarked the Regal on 12/17 carrying my own luggage. Lined up at 7:20 and was in my car (parked in the parking garage across the street) leaving by 8:30am. No facial recognition but never stopped moving once the ship was cleared. Super easy!!! 1 1 Link to comment Share on other sites More sharing options...
Belle2002 Posted December 29, 2023 #11 Share Posted December 29, 2023 I didn’t do walk off express I had red 4 so your theory is incorrect Link to comment Share on other sites More sharing options...
eclue Posted December 29, 2023 #12 Share Posted December 29, 2023 It was a long,long line to get on the ship on Dec 27. We arrived at the port at 10:40 and the line was EXTREMELY long. It took over 1 1/2 hours to get on. It seems the problem is a lack of security check lanes being open…we reached that area and there were only 3 lines open. They then opened two more lines and I expect that helped speed it up. If all the available lines would be open, it would be much better. Link to comment Share on other sites More sharing options...
VaTech8912 Posted December 30, 2023 #13 Share Posted December 30, 2023 Wonder if which terminal is used makes a difference. Seems like Regal uses terminal 25 (formerly terminal 1) less often than 28 (formerly terminal 2), so maybe the on/off process is effected. Just a thought. Link to comment Share on other sites More sharing options...
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