Cabin Waitlist Question

[Blessedwith10]

Hello, 

 

Does anyone have experience with wait listing a cabin? I have a hold on a port balcony cabin, while I check on airfare, work etc. While on the phone with Royal the rep told me there is 1 aft balcony also on hold, through a TA. And that cabin needs to be paid by this Tuesday or the hold will fall off. I would LOVE to have that aft cabin. The Royal rep, put us on a waitlist for that specific cabin number. And recommended that I call back on Tuesday/Wednesday to check if the cabin becomes available.

 

My question is this: 

Does wait listing a specific cabin, or even a cabin category, does it work? If the cabin becomes available, will my reservation be automatically switched to that room? 

 

Has this ever worked for anyone? Or is it just a joke?

 

Thanks for your help. Stacey

[cruiseboy89130]

You will get an email to call - if the waitlist becomes available - but nothing automatic!

[Ourusualbeach]

I have never found a rep that will ever offer information about a specific cabin and whether it was booked or on hold.

[smokeybandit]

RoyalUp is essentially the process for a wait list these days

[Blessedwith10]

On 1/13/2024 at 4:43 PM, Ourusualbeach said:

I have never found a rep that will ever offer information about a specific cabin and whether it was booked or on hold.

I was surprised when the rep gave me that info. I have since called back, twice. Once the rep confirmed the hold was still active. And once the rep just said the cabin was unavailable. 

[Blessedwith10]

Just wanted to update you on this....

 

According to the original rep, the room that I wanted to switch to, was on hold through a travel agent, until Jan 16 at 11:00pm. 

 

So, last night I was on the phone with Royal at 10:57pm. I explained the situation, and at 11:01 the rep refreshed his computer screen and the coveted AFT balcony appeared and he grabbed it for me ☺️😁☺️

 

So excited to be back on the Explorer, on the AFT!!!

[cruiseguy1016]

3 hours ago, Blessedwith10 said:

Just wanted to update you on this....

 

According to the original rep, the room that I wanted to switch to, was on hold through a travel agent, until Jan 16 at 11:00pm. 

 

So, last night I was on the phone with Royal at 10:57pm. I explained the situation, and at 11:01 the rep refreshed his computer screen and the coveted AFT balcony appeared and he grabbed it for me ☺️😁☺️

 

So excited to be back on the Explorer, on the AFT!!!

 

Congrats! Nice score.

[ReneeFLL]

On 1/17/2024 at 12:28 PM, Blessedwith10 said:

Just wanted to update you on this....

 

According to the original rep, the room that I wanted to switch to, was on hold through a travel agent, until Jan 16 at 11:00pm. 

 

So, last night I was on the phone with Royal at 10:57pm. I explained the situation, and at 11:01 the rep refreshed his computer screen and the coveted AFT balcony appeared and he grabbed it for me ☺️😁☺️

 

So excited to be back on the Explorer, on the AFT!!!

Congrats on the score. We love aft balconies. Our next one will be on the Icon.