San Francisco Cruise Port....Everything I Need to Know.

[kpgibbs]

Hello fellow cruisers,

This will be my first cruise out of San Francisco.  Do they have a special lounge or area for suite guest?

I will be traveling with a group of 15 people.  My mother has mobility issues.  She and I are in a penthouse suite.  Will they make her stand in line, or will they allow her to go inside and sit down before everyone else?  There is no way she can stand in a line for more than a few minutes.   

 

Thank you in advance for your help. 

[CruiserBruce]

I think perhaps a wheelchair is in order for your mother?

[kpgibbs]

28 minutes ago, CruiserBruce said:

I think perhaps a wheelchair is in order for your mother?

Oh I'm sure it is.  As long as I can find one quickly and easily.  

[princeton123211]

25 minutes ago, kpgibbs said:

Oh I'm sure it is.  As long as I can find one quickly and easily.  

This is something you need to arrange with the cruise line ahead of time-- usually 30 days before boarding. You'll be provided with a wheelchair in the terminal and assistance boarding the vessel. Don't wait until you get there to find one. 

[marden1970]

My husband needs wheelchair assistance for boarding.  At Pier 27 in S.F., when you arrive look by the wall of the building for wheelchair assistance.  They will take you up into the terminal, thru security and then thru check in.  They will the leave you in an area with others needing assistance.  A Princess employee will then push the wheelchair up the gangway and onto the ship.  They will usually take you to wherever you choose to wait for the rooms to be ready (buffet, lounge etc).  A tip is always appreciated.  There is a separate check in line for those needing assistance, no need to worry about the blue/green lanes.  I don't know if they will take your whole group of 15 so you may need to split up and set a place to meet on board. Happy cruising!

Edited April 11 by marden1970
adding

[kpgibbs]

34 minutes ago, marden1970 said:

My husband needs wheelchair assistance for boarding.  At Pier 27 in S.F., when you arrive look by the wall of the building for wheelchair assistance.  They will take you up into the terminal, thru security and then thru check in.  They will the leave you in an area with others needing assistance.  A Princess employee will then push the wheelchair up the gangway and onto the ship.  They will usually take you to wherever you choose to wait for the rooms to be ready (buffet, lounge etc).  A tip is always appreciated.  There is a separate check in line for those needing assistance, no need to worry about the blue/green lanes.  I don't know if they will take your whole group of 15 so you may need to split up and set a place to meet on board. Happy cruising!

Thank you for your help.  

[julia]

@kpgibbsI would double check the Port of SF schedule for your sailing date to ascertain which pier you will have. Pier 27 is newer and nicer, but it may be occupied, so you could be at Pier 35, an older decrepit building. We had an "embarkation from hell" there while boarding the Ruby Princess, and would not wish that on anyone.

[kpgibbs]

On 4/12/2024 at 3:14 PM, julia said:

@kpgibbsI would double check the Port of SF schedule for your sailing date to ascertain which pier you will have. Pier 27 is newer and nicer, but it may be occupied, so you could be at Pier 35, an older decrepit building. We had an "embarkation from hell" there while boarding the Ruby Princess, and would not wish that on anyone.

Oh that doesn't sound good.  I will check.  Thank you for your input.