Royal Caribbean Executive - current list of contacts

[NJ&Ozzie]

Hey All,

I have done a search on these Boards but can't find info re RC executive contacts.  Did a web search - would like to confirm RC executive names found.  Michael Bayley is still CEO.  But what about Director, Guest Relations - is it still Aurora Yera-Rodriguez?

Chief Guest Experience Officer - is it Carlos Leyna?

Primary Contact, Executive Representative - Ivette Gari

 

I like to keep these contacts current.  Does anyone know the names in these positions now? or this info listed somewhere on the Board?

Thanks so much

NJ

 

[time4u2go]

I thought Jason Liberty was the CEO. 

[leaveitallbehind]

10 minutes ago, time4u2go said:

I thought Jason Liberty was the CEO. 

He is the CEO of Royal Caribbean Group, RCCL's parent company.  Michael Bayley is the President and CEO of RCCL.

Edited August 12 by leaveitallbehind

[time4u2go]

1 minute ago, leaveitallbehind said:

He is the CEO of Royal Caribbean Group, RCCL's parent company.  Michael Bayley is the President and CEO of RCCL.

Fair point. I wasn't sure which one the op was asking about. 

[Ken at the beach]

Just my opinion but needing to have these contacts up to date at all times to me says thst you are expecting things to go so horribly wrong to the point thst you need to reach out to every executive in tje company.  If i ever felt that way about a cruise line I would be looking for a new cruise line that I had faith in.  If something did go wrong all of this information can be readily found if it were ever needed.  

[leaveitallbehind]

25 minutes ago, time4u2go said:

Fair point. I wasn't sure which one the op was asking about. 

I can see that.  But based on the rest of the list they were asking about I (dangerous word) assumed it was RCCL.

[neverbeenhere]

I deal with issues with the proper folks while aboard. 

[leaveitallbehind]

1 minute ago, neverbeenhere said:

I deal with issues with the proper folks while aboard. 

Typically where IMO you will likely get the best results.

[Another_Critic]

2 minutes ago, leaveitallbehind said:

I can see that.  But based on the rest of the list they were asking about I (dangerous word) assumed it was RCCL.

 

FYI - RCCL (Royal Caribbean Cruise Line) was re-branded to RCI (Royal Caribbean International).

[leaveitallbehind]

1 minute ago, Another_Critic said:

 

FYI - RCCL (Royal Caribbean Cruise Line) was re-branded to RCI (Royal Caribbean International).

Force of habit - finger memory.

[NJ&Ozzie]

1 hour ago, Ourusualbeach said:

Just my opinion but needing to have these contacts up to date at all times to me says thst you are expecting things to go so horribly wrong to the point thst you need to reach out to every executive in tje company.  If i ever felt that way about a cruise line I would be looking for a new cruise line that I had faith in.  If something did go wrong all of this information can be readily found if it were ever needed.  

No worries - to clarify - I am not wanting contacts coz I expect things to go horribly wrong.  On the contrary, I am planning to send complimentary notes before my cruise to among other things express how much I am looking forward to being on that particular ship.  I have done this before and it seems to be a nice touch - especially when you are doing B2B's.  We did eight B2B's last time.

 

I have been loyal to royal for quite some years and have had many great experiences.  

Hugs,

NJ

[Ken at the beach]

1 hour ago, NJ&Ozzie said:

No worries - to clarify - I am not wanting contacts coz I expect things to go horribly wrong.  On the contrary, I am planning to send complimentary notes before my cruise to among other things express how much I am looking forward to being on that particular ship.  I have done this before and it seems to be a nice touch - especially when you are doing B2B's.  We did eight B2B's last time.

 

I have been loyal to royal for quite some years and have had many great experiences.  

Hugs,

NJ

Nice to see a very different reason for looking for all those names, my apologies for assuming otherwise.

[ARandomTraveler]

2 hours ago, NJ&Ozzie said:

No worries - to clarify - I am not wanting contacts coz I expect things to go horribly wrong.  On the contrary, I am planning to send complimentary notes before my cruise to among other things express how much I am looking forward to being on that particular ship.  I have done this before and it seems to be a nice touch - especially when you are doing B2B's.  We did eight B2B's last time.

 

I have been loyal to royal for quite some years and have had many great experiences.  

Hugs,

NJ

👀 Honestly, seems kinda weird to me 😂 But I'll defer to Ken's viewpoint in trying to see that someone is doing something nice vs complaining. Maybe you get some complementary on board credit for being so complimentary. 

Edited August 12 by ARandomTraveler

[NJ&Ozzie]

9 hours ago, Ourusualbeach said:

Nice to see a very different reason for looking for all those names, my apologies for assuming otherwise.

Thanks!  We have written many a complimentary letter to M. Bayley, etc. during our cruises too.  Gotta spread some joy around & the crew appreciates the recognition.  It's a great way to encourage people.  Learned this years ago & apply it to everything.  No obc!  But it does make our cruise experience more fun.

Hugs,

NJ