Move Up Question

[persy]

If you win a move up bid to a suite that includes speciality dining and you have already paid for this package will the cost be refunded?

[bikerunner]

You just need to cxl your specialty dining pkg online, or by calling.....automatically I doubt, that you would have to cxl

[jelayne]

Cancel your purchase.

[lylone]

You may want to check before your cancel you specialty dining package. 

Usually Move Ups to suite only include the room/Luminae/Lounge/and Retreat Deck(if avail) not the Bev Package and the Specialty Dining.  We have heard that moving up to a RS does not include specialty dining.  We have gone from Concierge room to Sky Suite and only got the Premium Bev in Luminae or in the Lounge.  In other places we got the Classic Bev package only.

Edited August 20 by lylone

[canderson]

10 minutes ago, lylone said:

We have heard that moving up to a RS does not include specialty dining. 

We've heard just the opposite.  Specifically, if moving from a non-suite to a Royal suite, you get the amenities unique to the suite:

 

Dining in Luminae

Access to Retreat lounge and deck areas, if available

2 bottles of alcohol set up in the suite bar

Unlimited no-cover specialty dining

Bottle of champagne for embarkation, not the other bubbly junk

No charge for laundry and dry cleaning.

 

[1Virgo]

1 hour ago, canderson said:

We've heard just the opposite.  Specifically, if moving from a non-suite to a Royal suite, you get the amenities unique to the suite:

 

Dining in Luminae

Access to Retreat lounge and deck areas, if available

2 bottles of alcohol set up in the suite bar

Unlimited no-cover specialty dining

Bottle of champagne for embarkation, not the other bubbly junk

No charge for laundry and dry cleaning.

 

keep us posted on this as normally, if you are in a regular cabin,  and move up, you keep the perks that came with original booking. ie have classic drink package does not automatically give you premium.    

Thanks

[Stu UK]

We had a move up to Royal Suite. We didn’t cancel reservations incase we lost them. The Retreat Host onboard refunded the fees back to OBC. 

[billc23]

Perks from prior booking move with you but you will receive the amenities that are unique to the suite you upgraded to.

 

I recommend contacting the shoreside team for upper suites. They will be able to cancel your paid reservations and keep the times you already had booked. So you will still have your reservations but all will be refunded. If you cancel the times you desire may not be available.

[lylone]

I agree.  I would check before canceling.

 

Per the info in the Move up offer I received 7/23/2024

Once your bid is accepted, the upgrade amount paid is final and non-refundable. The upgrade does not include any additional promotions or amenities. Current promotions on the reservation will not be altered. Guests will keep the same amenities they have on their current booking.

 

[Jim_Iain]

Yes... all you have to do is stop by the Concierge in Retreat and they will credit the purchased dinner packages.  

[ken987]

Our move up bid to a Reflection Suite from a sky suite. Got the pajamas, slippers, unlimited dining, 2 bottles of liquor chosen from a list.

[canderson]

1 hour ago, ken987 said:

Our move up bid to a Reflection Suite from a sky suite. Got the pajamas, slippers, unlimited dining, 2 bottles of liquor chosen from a list.

As it should be.  Those all come with the suite to which you moved up.  Whatever things a cabin normally comes with - without purchasing anything else apart from the fare - that's what you'd get in a MoveUp situation to that cabin. 

 

Edited August 21 by canderson