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uktog

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Everything posted by uktog

  1. Leith is the port for Edinburgh. @fruitmachine has given you good information. Even if you were coming in from Amsterdam the agents would board and clear everyone on day 1 that’s what they did for us last year
  2. Our last two cruises(February and April) it was quicker with the online form done and printing off the boarding pass with barcode but the people beside us hadn’t. I guess their check in took about three minutes longer nothing more In February we had an allocated boarding time on our pass which we followed but no one checked our time and everyone was progressing to check in when they arrived. In April we did not even have a time.
  3. Not correct. Quest 18 Feb Yes Journey 3 April had both guest and crew karaoke. Both were very enjoyable talented events
  4. They usually do have one. However to be sure speak to the cruise director- they’ll be at the door at the theatre - to check when
  5. What is your port before Edinburgh?
  6. Thank you! I too am neither an agent nor an influencer. I pay full whack for all my cruises. Maybe I’m a simpleton but I often wonder if people were blind tasting would their opinions of wines change? As a Scot I can argue about Whisky from a position of knowledge. In our view the included whisky is very acceptable and a cut above what many cruise lines offer as included. There’s a lot of misplaced “snobbery” about whisky and wines. Whisky is hugely affected by clever marketing in North America and not necessarily quality. We have more cruises booked on Explora because the food and service ticks our boxes, the rooms are great (like most Europeans the idea of two bathroom sinks never crossed our minds) They do need to sort the entertainment out, relying on two average singers is not the way to go and they need to define the “cruise director” role. They’ve gone from a “me me look at me” to the “Invisible One”. When they hit the middle ground and change the program and performers that will be great. We are all different and there should be a cruise line for everyone but I wonder if some expectations here can only be delivered on a private yacht with the guest completely controlling the inventory but ignoring the price point 😃😃
  7. The water bottles are really good quality so no need to bring your own. Your suite host will sort you out a socket key card no problem. I think Tim’s host didn’t realise the issue but with Tim being in quarantine they might not have been spending as long in the room as usual.
  8. You are correct our “host” on Explora noticed the Tesco card and replaced it with a blank
  9. Any card can activate the lights. We use our Tesco Clubcard in hotel rooms and on Explora. Have done since these safety saver devices started to be used. I can understand why they want you in the room when charging items. Two lines specifically ask you to be present if charging phones tablets or computers for good safety reasons. I believe on one room staff are instructed to unplug anything you’re charging when not in the room.
  10. A useful warning though it’s an issue not unique to Explora
  11. No and I did not see many people wearing lanyards any time onboard. I’m sure guest services would put a punch in it if you are a lanyard user. Personally because I’m tagged up all the time I’m the office I love to be lanyard free on holiday.
  12. but has potential tax implications to import in many countries which is why they don’t focus on gold items onboard
  13. They don’t sell gold as such onboard- I’d say that’s too risky. Branded products are safer for resale
  14. We did but that might not be standard in all rooms- when are you sailing
  15. I agree however some nationalities will still tip even where they’re included. I’ve just returned from Japan where I observed very crass and clumsy efforts by some people who wanted to tip in a culture where tipping is in some situations offensive. I also Cruise on a line where tips are included and despite that you see people with $1 bills to attract attention and greater favour in bars and service situations. I think the included tips approach only really works if it is also a requirement for all additional tips to be pooled. That is the approach in many hotels here - my son worked for several years in management in a well known high end hotel and it was actually a disciplinary offence not to pool tips. It made the staff very happy although they got very frustrated particularly with Americans who kept demanding to know if they got the tip direct and trying to encourage ways to circumvent what were the Employers rules that all the staff liked
  16. You get a keycard holder. Our bag was different the first cruise but open topped the second
  17. $350 in theory technically zero if it was non refundable OBC you would lose and have nothing else you can see to spend it on. Not a bad idea using the OBC you have left after you’ve had all the other things you do want on something tangible. I know someone who used up OBC buying a watch they didn’t need. Kept it boxed and with the tags on and sold it on marketplace when they got home. Actually for non US guests that’s a good price for most Prada glasses. Even though the land discoveries are expensive using obc on them we see them as reducing costs as we do not have transportation and admission costs ashore.
  18. You also need to watch the room they offer you via the upgrade will accommodate three. I’m not sure if all verandas do. I’d stay with the gty as they will certainly give you a three room
  19. No comment about that. It was more higher level themes than specifics with the occasional detail added in. They are certainly looking at the program but no more specifics
  20. We were told the current boosters (which we had last Autumn) took 4-6 weeks to take full effect. We were concerned on our November cruise as a result Hope you are not getting too bored and are feeling better soon
  21. They said they were going to email the recording out but that has not come yet. Will try and post the link (or I am sure others will if they have it sooner). I am not sure as it was done as a Private Gotomeeting link when you joined the call that its readily available on line elsewhere
  22. I sensed but might be wrong that “soft launches” are a thing of the past and communication from Loyalty is going to be more structured and regular. Another thing mentioned was a focus on the offerings for solo travelers- this part of the call was handed over to the Director of Marketing who highlighted he is a solo travels on Azamara as such so has a very close eye on what can and could be done. The CEO highlighted her Mum travels as a solo so she too recognises what matters to solos
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