PacnGoNow

Yes. It’s been escalated since March. 😳

That sounds like a chaotic way to start a vacation. I hope they change this. @555 has been trying since Feb, that’s ridiculous.

Or, just call the dine line, if you’re in your cabin early.

Presently, you cannot check in, book dining or order the medallion as it is not loaded. You can, however, order plus and premier packages, wifi and excursions…the money makers! 😳 They are aware that the rest of the functions are not operational and I was told it may be sometime.

Sounds like they are still updated the format of the initial page of what used to be called “cruise personalizer.” Hopefully, this doesn’t run into the weekend.

I have multiple bookings and I’m not getting errors. Did you notice they got rid of “cruise personalizer” category? Booked Guests then “manage booking”. About a month ago.

Sounds like you are ready! I would print your travel summary and take along with your passports and luggage tags. It will give you any information you may need and proof of any purchases, etc. You will just go through the blue lane to pick up your Medallions. Have a great cruise!

Good question. When you book and prepay now, it says cancel 24 hours before or a $10 fee. Have you tried to book using the Premier90? Does it say the $10 fee also for cancellation? Let us know.

No, did not reinstall. He corrected the App and I pulled it up again. One thing a lot of folks don’t set up automatic updates or they don’t update the downloaded App. So, they can refresh the App, by deleting and installing it. Also, there are conflicts when you don’t sign out of the website. I stayed signed out of the website. Did you call in? If they corrected it. Sign out of website and the downloaded App. Then sign back into the downloaded App.

On the downloaded App, after a big update running the changes for the MDR TD, Flexible and Walk in… my Loyalty status went from Elite to newbie. One of the 6 cruises I had booked was affected, as I could not book wifi with loyalty discount. So, I waited, as sometimes it will correct itself. Nope…waited and finally called in. OR did fix it over the phone. When I go in the App, it shows the black medallion next to my photo and elite underneath.

Thanks for the feedback. When you call, they may have an email for you to send screenshots, if needed.

You looked online under Payments/credits? Did you look on the travel summary also? All I have in the way of an email: casinoinquiry@princesscruises.com or casinoinquires@princesscruises.com Not sure which one is current. LMK

😮 Oh, were they discontinued? lol 😆

I don’t see that at all. We must be on different cruises. Maybe you’re joking? 😆

If you want to link the rooms, just to show you are traveling together. Then, just advise your TA/CVP to cross reference or link them in the computer. This is just an informational function. If it’s for dining purposes, @reedprincesshas advised in the above post.

That error happened several months ago, during one of the many updates and changes. I waited for it to correct itself. 😆 It didn’t! So, Ocean Ready, on the phone tree was able to fix it. I was impressed.

Make sure to sign out of the website first, then try signing back in on the downloaded App.

Evidently, website issues. Why not just email them? You can give them your info and tell them you’re unable to use their website or App. hello@stockperks.com

Yes, you should be able to reserve SD, internet, MDR, excursions etc. Whether the MDR is open for everyone to reserve immediately, is a different story. It is supposed to be available after FP is made, unless platinum/elite status, etc. But, inconsistency proves that this varies. It does not matter if it is a GTY booking.

It’s been like that for quite a while. After FP, CFAR ( PCL website) Cancel for any Reason1 Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises) Life is unpredictable… but you can rely on Princess Vacation Protection. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, you’ll receive a refund of your cancellation fees. If you need to cancel for any reason not listed in the plan, under the “Any Reason” Cancellation Enhancement feature, you’ll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. IDK about the I’m Nuts part! 😝

They evidently, do not know what a name change is. SMH Call back or call and get a cruise vacation planner and tell them you want to do a name change. (info on my previous post to you) Ask what is the fee for a name change? I’ve heard $50 and $100 name change fee. I’ve never done that personally, so IDK.

Unless you are on a cruise fare that restricts that PVP upgrade to Platinum automatically.

Great review, thank you. Question: Other than Crooners, how is the noise level in the rest of the Piazza? On Enchanted, Sky and Discovery it is so loud, you can’t even carry on a conversation. TIA

Also depends on the port. Some country rules vary. OP should speak to Princess if they booked directly online or call in to the cruise vacation planner desk CVP and ask for one. 1 (800) 901-1172 Pick the prompt, that you forgot the extension. Ask for help. This could be a difficult task for a regular agent, as they are not all trained very well. JMO We don’t even know if the OP has a replacement person. Maybe not. If not, a CVP can answer your question, if the person going, should just show up. Let us know what they say.

Account data corrupted. IT fix for sure. They should be able to fix it for you. I was told they switched the department around somewhat about a month ago. Still some of the same programmers though. Your CVP should be able to get to the right people. Do let us know. Good luck.