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PacnGoNow

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Everything posted by PacnGoNow

  1. Thanks for the reply! That’s not good, was wanting to tell her my selection for the comp Star cruise. Oh well…
  2. Has anyone had trouble getting through to your CVP today? Seems they are swamped. Sent an email last night and called today. She is in today, I verified. 🥴 @dog Thank you and have fun on your cruise!
  3. We’ve always had 2 pillows that are feather and two that are hypoallergenic pillows. You can switch out the ones you don’t want. The website says: Deluxe pillow options (feather or non-allergenic micro fiber)
  4. So true. The closest to better BBQ was the Guy’s Pig and Anchor BBQ OB Carnival. It was smoked and tasted really good. That was pre covid though.
  5. Great review! Thank you. We agree, the Crown has a wonderful crew. One of the best. So happy you enjoyed your cruise.
  6. I just love your attitude and outlook! 😮
  7. Thank you for Posting this. I forgot to ask Jen. My CVP will handle this for me.
  8. Yes, and some show it as non refundable in the beginning of the booking, until you choose your cabin. Also, you can click on the “i” next to the $99 deposit and it should spell it out as a fully refundable deposit. I booked one a couple of days ago, and verified it with my CVP. 🥴
  9. That doesn’t sound deeply discounted to me. That probably was what CS told you? I’m just waiting till Monday and talk with my CVP. Then, we’ll decide on this and the TA that I booked for a b2b. It is disappointing, but what can we do…not much. Go with the flow.🥴
  10. I thought that comp was interior room already? Did it have a beverage package? They sent the same form email for the Star comp bookings Oct 2025, except those were for MS cabins. Disappointing they didn’t honor those.
  11. English definitely. Funny: On Costa, it drove us crazy… ALL the announcements! Once, they made an announcement in Italian and never repeated it in English, so I asked what the announcement was about. They said, “Oh, if it was important, they would have announced it in English!” 🤣
  12. It was the Capri MDR, Reserve Collection/Club Class entrance on the right side. No reservations are needed, as @wallyjmentioned.
  13. You may have ordered twice, the App has shown multiple orders for me and disappeared and then reappeared. NP. Anyway, take both sets with you to the port, they can tell you which ones are the correct ones. They will take the extras or just give them to GS once OB. You still go through the green lane! You should have a special green lane, for those whom are double ready! 😳
  14. Beautiful and very kind. Thank you for such a great “Live”! Safe travels home.
  15. Yes you can bring extra bottles of wine, in addition to the 1 bottle per person allowed. It is a corkage fee of $20 per bottle. They will put a sticker on the bottles that you’ve paid the corkage fee, and then you may take it to the MDR. Many times they do not charge the corkage fee, if the table is not set up in the terminal when you board. In that case, drink them in your cabin, or pay the corkage fee when you go into the MDR without a sticker. Here’s the paragraph from the website about bring extra wine.
  16. A marker! 🤣 Let’s see if the email request works. LMK. Do you have a TA/CVP? They might help?
  17. Only problem with that, for us… we have long cruises, 51+ days and it is a big difference to pay up front. Luckily, I booked several of our cruises when the old App was available and showed our Elite status. Shorter cruises, not as much of an issue, if you want OBC. JMO
  18. I don’t blame you about calling. You can look on the App, click lower right on your profile picture. On that pic is a medallion. It should reflect the right color. I’m elite, so it should be black with a white sea witch. Also, you should see your 50% discount stated on the internet page, where you would purchase it.
  19. Is your loyalty status correct in the App? If not, it will charge you full price, initially. You can get the 50% discount back as OBC, once OB. Or, call your TA/CVP or call in to PCL. Good luck with that call in! Or, send a message to Customer relations to correct. They have a real problem correcting the App. SMH
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