Pcardad

Keep in mind we are seeing this across all cruise lines...not just Regent. The grass is not greener elsewhere.

We all know they (and every other cruise line) are cutting costs to survive debt refinancing in the current environment. They have admitted as much in SEC filings. We can't really change their minds either aside from giving them some feedback on this survey. I figured I could either give them some info or no info so I filled it out. They will do what they decide to do and I will decide what to do when they make their move....but there is not much that we can do until then. I believe that Regent is concerned about taking the hit for high levels of customer dissatisfaction with airline flights....and increased costs associated with these complaints. I do not think they have decided anything at this point but are simply soliciting feedback with a poorly written survey.

None that are required. Keep backups on phones for safety. Also, the wines offered at meals are not the best available for no cost. Simply ask for the list and select something better.

I don't understand it either. It makes sense if done in conjunction with a tip/mention on the survey. We often go shopping for the crew if they can't get off the ship and need something or we meet up with them ashore and buy them a round or two of drinks.

There is zero pressure to tip an additional amount. The fact that some people do doesn't mean others need to. Tipping is neither required, suggested nor prohibited. I just look at it like a restaurant that already has the service charge included in the bill...I will tip extra as I know I will be back there in the future and I want them to do well...but no one expects it.

Miami luggage handlers.....(ignore the American Tourister part...).

I stand corrected - too funny!

Regent should have cruised in warmer climates...what were they thinking?

Or get to the ship at 230PM when your room is ready. I've boarded at least 30 times in Miami - they are rough.

You might want to carry it. Miami is notorious for threating your bags like they were in a Samsonite commercial.

Perhaps special sterilization...it certainly isn't because they thought you would steal them.

Transfers have been horrible for many years. I experienced what you described and booked a car for every cruise after.

Enough drivel to warrant two glasses, I'd wager...

What do you think the differences are between someone who sails on NCL and someone who sails on Regent...and how do you determine who sails exclusively on one or the other (as I assume your comment isn't meant for people who sail both).

I never leave home without it!

This is a cruise that is still 2+ years away?

Yes, there is.

Not Regent's fault though....Brazil is......well, Brazil.

There are none - I work with them all. Where I spend my own money should indicate my preferences.

Just more drama and First World problems...

There is a difference between criticizing Regent and accusing them of Fraud. They may be, at times, unorganized and have bad communication skills, but I have never seen anything that looked like fraud.

After every 2 drinks, we walk to a different bar.

They do. Plus 90% of the crew and they work 24 hours a day.

They designed the ships prior to a construction bid.

I think they meant dry storage for supplies...