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Everything posted by Bemidji Ty
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Recent apology letter from Princess
Bemidji Ty replied to JF - retired RRT's topic in Princess Cruises
Kind of like the line from Music Man, "You can eat your fill of all the food you bring yourself." -
Cruising to Alaska June 5 for 14 days on the Grand. We've booked a mini-suite with a bid to get Reserve Dining. Today we got an email saying the Reserve Dining offer wasn't accepted but they could offer us a Window Suite for a very low fee. This will be our 5th time to Alaska. I read the many reviews of the WS's and am leaning toward keeping the MS. The balcony is great to have, we are Elite and have many of the suite perks (minus Sabatini's breakfast) and have a large OBC. What would you do? Thanks and Cheers.
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Ruby Princess-- awful guest relations crew. Help!
Bemidji Ty replied to nwualum's topic in Princess Cruises
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Take 2. FWIW. I was talking with some friends last night at an event. They were describing the very expensive problems they've been having regarding their upcoming cruise on Viking (not Virgin, I know, but certainly an upscale line). I am not excusing Princess' absolutely dismal response to the OP. I am only suggesting that this pattern is not endemic to Princess. Cheers
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Crown Princess out of San Francisco April 20
Bemidji Ty replied to jacketwatch's topic in Princess Cruises
It appears that the issue is not that the correct info is readily available, but rather that false information is being given by phone support staff. You can read that the OP dined in the MDR with the full understanding that this was included. If I ever get my brother on a cruise, it would be his first. He is likely to accept without question whatever the incompetent phone support folks may tell him. -
Try using a different browser. I just tried using MS Edge. No problem. Cheers
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Do you know if mini suites are included in this menu?
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You can walk around the town from the dock easily. That's what we did last August. Not much there.
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Cancelled Port. Will there be a refund of any port fees?
Bemidji Ty replied to TomBeckCruise's topic in Princess Cruises
Yes. We've always had them refunded. Don't remember if it was OBC or not. -
Make sure to keep checking that your booking is in order!
Bemidji Ty replied to Jetswdo's topic in Princess Cruises
Yikes. I wouldn't be happy. Sorry this happened to you. -
Changes I would make are: 1. Service in buffet would be cafeteria style where you hold your plate and staff serves the food. After close to 70 cruises, I have regularly witnessed the unhygienic habits of a significant number of my fellow passengers and I would think that given recent events, it is time. 2. Teach the staff to read their audience. A while back, probably pre-covid, we were on a ship and went to Skywalkers after dinner for libation and dance. A look at the crowd would have revealed that 80% or more were Medicare eligible. Noone was on the dance floor. The DJ was playing loud electronic tunes. I asked if he had any Motown, Stones or Doobie Bros. He played "I Heard it through the Grapevine" and "Mustang Sally". The dance floor quickly filled up. He was unable to detect the reason and went back to evangelizing his electronic sounds. The dance floor emptied and many left.
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I've been retired for 8 years now and while my DW of 48 years may differ, I occasionally consider myself full-grown.
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Got some air tag bracelets from Amazon. They were cheap and work great.
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I've experienced 3 out of nine, recently. Those related to bodily functions and sounds. Probably the most egregious event was a couple who brought their dog into the MDR in a stroller and sat at a table very near ours. At first, I thought they were bringing in a newborn or infant because of their demeanor. A bark soon dispelled that assumption as did a semi-regular yipping. The proud couple encouraged others including waitstaff to interact with their precious bundle. We quickly decided to try and ignore them with some success. We were glad that the waitstaff who did physically interact their dog was not serving our food. Cheers.
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We have about 25 Princess cruises. I have experienced this in the past and now go through a TA. In the past, when I got someone who was not helpful, I would say goodbye and call again. It is becoming harder to accomplish this. I agree. Very frustrating.
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Keeping in touch with the people you are on the ship with
Bemidji Ty replied to BonnieSte's topic in Princess Cruises
Yep. Would be nice to have on the app. Cheers. -
Keeping in touch with the people you are on the ship with
Bemidji Ty replied to BonnieSte's topic in Princess Cruises
Not last August. Hopefully, that has been added. -
Ruby Princess-- awful guest relations crew. Help!
Bemidji Ty replied to nwualum's topic in Princess Cruises
FWIW. Last August, on the Ruby, we had a problem with our TA's gifted gratuities. On board guest services were professional and friendly. They went above and beyond, calling my TA to help with the eventual resolution of my problem. Cheers