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dcbiker97

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Everything posted by dcbiker97

  1. We always use a car service. It’s more expensive but we find it worth the added cost. Here is who we use in FL: https://larryslimo.com
  2. As many many folks have already said, this is nothing new. This was also a thing under the previous leadership.
  3. We usually get it when we stay in the higher end suites. There's a note from the hotel director along with the bottle of champagne (or wine).
  4. Now a days there’s not much cost savings with FBC. Main thing is that you don’t have to pay for the flights until final payment. Make sure to read the terms and conditions about what FBC does and won’t do as for getting you to the ship. It’s not as simple.
  5. Celebrity doesn’t really do theme nights. Occasionally there will be a white party, but it’s not consistent across the fleet.
  6. Personally, I'd want to have direct communication with Celebrity Special Needs instead of going through a third party. Unlike the normal customer service side who will not talk to you if you have a TA, special needs will. That way you can be sure they are aware, and you can be sure that they understand what you need, instead of it going through someone else. Even if the TA has made contact, you can also talk to them. Wheelchair Accessible Cruises | Celebrity Cruises (Contact is on this page)
  7. We’ve been in an Edge class Celebrity suite several times. The pullout bed and also the sofa part are hard as a rock and even a mattress topper couldn’t help. We always ask for a rollaway bed to be brought in.
  8. I always assume that folks want to knit the captain (or cruise director) a hat with their name on it as a present when they ask this type of question.
  9. It’s been a while since I’ve booked through FBC, but there are notations in the different fare classes whether it was refundable or not. Seat selection won’t trigger payment.
  10. Sometimes there are nonrefundable fares on FBC which would be charged at the time of selection. Maybe you got one of those by mistake?
  11. I guess it's ship dependent. While there's not the small buffet of hors d'oeuvres, like on E class, we are almost always asked if we'd like anything, and the bar servers bring them from the back. Agree that it can be super quiet, but then again, we like that.
  12. To each their own, I guess. We love the old Michael's Club vibe on the original S class ships. We find the chairs to be much more comfortable and love the dark wood atmosphere more than the E class ships.
  13. Seems like a lot of hassle and work to get a "free" transfer. I'd just take a taxi. Even though the rate is stated for intra-port transfers inside the taxi, I'd probably still offer the driver the amount it would be to go to the airport as they probably had to wait a while in line to get your fair. Seems like the $20ish you'd spend is well worth not having the stress.
  14. Are you looking at an itinerary where the ship is currently out of the UK or Australia? They add in the gratuity to items on those cruises, which would give you the $12 since they round.
  15. Celebrity generally shifts to port time. In 20+ years of sailing with them, I only remember one cruise where we didn’t.
  16. For RS and above (and Signature in Reflection) there no dollar limit at Sushi on 5.
  17. I bought a Xikar XFlame Electronic Lighter, which uses a lithium ion battery. They are allowed on planes and on the ship (I take the battery separately in my carryon) and have never had an issue. I've never been able to get a regular lighter to work on the ship as the conditions are usually too windy. Also, cutters are allowed.
  18. To directly answer your question, we have used Larry’s limo for years when we need transportation in South Florida like what you’re requesting. https://larryslimo.com/
  19. Also depending on where your tender goes, it may be better anyway to take the ship excursion because the ferry boat docks right by there. Some ship’s tenders go directly to town, but ours went to Mykonos port, which would require you to take a shuttle to town to catch the ferry to Delos. Our ship excursion left directly from Mykonos port saving the time. With time at a premium sometimes it’s just better to do a ship excursion.
  20. Out of curiosity, who is the HD? Did they ever follow up with you with your last issues you sent an attention to detail card saying about acknowledging your concern?
  21. On a recent cruise, the server in the Gelato bar was new and was not aware that the upper suites had unlimited Gelato. One would have thought that was one of the key elements her supervisor would have told her when she started. A quick trip to the retreat host solved the issue, but it's the small things you shouldn't have to raise.
  22. I agree with @chemmo. We've been charged for the extras (upgraded steaks, etc) on some ships and not others. I usually have a lot of OBC to burn through so it's not a big deal, but in typical Celebrity fashion, including the upgrades is inconsistent.
  23. I was on this cruise and was also upset they cancelled the ports as this was the third time trying to get to Israel. However, I am also glad that Celebrity was able to pivot at such short notice and keep us safe. I can only imagine all of the sleepless nights the backoffice staff and crew had to make sure we still were able to have a great cruise. I must strongly disagree with your statement “X told everyone they were “working on something” and we would receive an email from X regarding compensation after the cruise ended.” I was traveling with 3 other suites, including one of the Penthouses. At no time were any of us told this or provided any information similar to what you’re claiming. Do you have this in writing? I read the cruise contract while on board and they can substitute ports at anytime with no compensation. None of us expected a goodwill gesture as they provided a 10 night cruise, which is all that's called for in the contract. In this case, I’m good with that.
  24. The store only sells items. The classes are super basic, if they still have them (like how to use an Ipad). They do not do repairs.
  25. The last time we did this, I shipped items to our hotel or AirBnb. You'll have to take it from there to the ship, but that's way easier than the alternative.
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