suzyluvs2cruise

Not all ships do a Pineapple cake and the acknowledgement is usually done at a C&A event that is not a party....although it may be called Top Tier Party. Typically there are no Top Tier events/party on 3/4 night cruises. In more recent times I'm happy to see some consistency in how the recognition is being handled. With consistency there isn't disappointment like I've seen in the past when one person/couples recognition was a big event and someone else on another ship.....or even the same ship but a different sailing and had the picture, a bottle of bubbly (or not) and their name announced. In 2012 we were with friends who made Pinnacle. There wasn't one officer at the event to recognize them (officers were at the Suite party) so it wasn't the special recognition that it should have been.

Initially that's what I was told. I called...again...spoke to Kenneth who processed everything but told me he couldn't tell me the amount I'd get back because I was booked with a TA. ??? Kenneth took my CC details and in less than 2 weeks credit showed on my CC. I had calculated it on my own by taking total Cruise payment minus taxes/fees then dividing by # of days of the cruise and that's the same amount that was posted to my CC as a refund. It really shouldn't be this complicated. This worked for me Engagement Center 888 305- 1427

Being able to quarantine in your original cabin may work if there are enough days left in the cruise and/or you're b2b with the next cruise. I know as we were in a S2 on APEX TA when I tested positive with 2 days left in the cruise. There were enough others who tested positive and chose the option of quarantining on the next cruise that they were able to move the potential new guests to a different floor and make a large part of deck 6 (Infinite Veranda) cabins available to those who were going to quarantine. This isn't always possible. I felt fortunate that I was in a cabin that could have fresh air and the huge floor to ceiling windows to look out.

True....and the 1st held with towels etc. for the day.

We're not sun people and found a few shady areas on the Retreat Sun deck. Some do depend on the time of day and direction the ship is going.

We were recently on APEX and there definitely is a children's menu in Luminae as my husband ordered from it. You should be able to find it on the App toward the bottom of the regular Luminae menu. My DH is a non-adventurous eater and on a couple of occasions asked....a day before...if he could have something not on the menu and they were happy to oblige.

I didn't say they scanned your Seapass card but know that they kept track of how many drinks we had.

Not sure when your last cruise was on RCI but, now, with the vouchers you're charged for drinks in the DL.

It was 3% (or higher) toward the end of both the TA and following British Isles cruises in May too. Are they doing b2b testing that you're aware of?

Thanks....I was fortunate and only had symptoms of a light cold and they only lasted a few days. And....you're right about not being able to escape the virus. All one can do is make your best effort to protect yourself.

Thanks for doing a "live from" thread. We were on the Apex TA and loved the ship, Retreat and Luminae! Then I quarantined on the following British Isles cruise.

A Spa treatment.....especially a massage....should be relaxing. I get that they want to sell product but you shouldn't have to say you're not interested more than once. That's why I say it BEFORE the treatment.....and, for me, that's worked.

Nevermind....

Following threads and reading in preparation for a cruise in 2023 I'm sure is helpful to your planning. Have you cruised since the Pandemic? If not, then your information is 2nd hand and maybe not as helpful to others as you think it might be. Cruisers are looking for what's happening onboard now.

On the rare occasion I go to the spa for a service I tell them nicely, before the service, that I don't want any products. It's worked, as recently as May, on Celebrity.

LOL....You, and many others, know the answer to that question

As Jim said reach out to the Celebrity Engagement Center and also be sure to get a letter from the ship outlining what is being offered. I didn't get my letter until AFTER I was in quarantine. I initially emailed Celebrity Engagement Center on May 28 and received no reply. Then I called and was told my travel agent needed to handle the refund so I referred it to him on June 5. @Jim_Iain then shared this phone # 888 305- 1427 and I spoke to Kenneth on June 10. He was very helpful and started the process for the refund. He couldn't tell me how much the refund would be as my booking was with a travel agent but, eventually, the refund posted to my credit card. It shouldn't be this difficult and hope your experience goes well. Safe travels home too.

I'm sorry to hear you're in quarantine on deck 3. I tested positive on the next to last day of the Apex TA and quarantined on the following cruise. I'd heard that those who tested positive earlier in the cruise were moved to deck 3 but for the next cruise they moved cruisers who were on deck 6 to other decks and made a large part of deck 6 the quarantine area. Percent positive was over 3% per the Captain on the TA and, sadly, they did not test b2b cruisers so # of positives continued on the following cruise. I know there were around 50 on deck 6 when I was there and that didn't account for those who chose to quarantine in Amsterdam or found out they were positive when they tested to fly home. (which was still required mid-end of May). I agree that many will not self report now due to stress of quarantine and also because a negative test isn't required to fly back to the US. Hope you're out of quarantine soon and sorry you've had to quarantine in a room without any fresh air.

It was the same with me when I tested positive on 2nd to last day of the APEX TA. We went on 3 Celebrity excursions. On each bus they passed around a paper with a mapping of seats. You had to put your name/cabin # in the box for your seat. We thought it was for contract tracing......but guess not....as I found out "after quarantine" that a couple we sat across from on an excursion a couple of days before I tested positive both had covid and quarantined, like I did, on the next cruise. We were also in contact with some who we dined next to in Luminae and they were said they weren't contacted either. They also didn't do b2b testing between the TA and the following British Isles cruise,

On our recent APEX TA I was disappointed, and surprised, that they had no Hard Seltzer of any kind.

I tested positive on Apex on May 12...my husband was negative. At that point the Capt had announced positives were at 3% and everyone was to mask except while eating or drinking. My symptoms were that of a head cold/sinus pressure. We were to fly home on May 14 and would need negative Covid results so I self-tested and when the result was positive I called medical. They came to our SS and tested both of us. I was positive and DH negative. We stayed in our cabin and Celebrity gave us our options the next day....We could stay onboard for the next cruise....12 nt British Isles...or quarantine for 10 days in an Amsterdam hotel with $$ toward hotel cost and nothing for food. We opted to stay onboard.... as have about 50 others. We are all on deck 6. My DH chose to quarantine with me but could have had his own IV cabin on deck 9. Today is Day 2 and having a floor to ceiling window that opens to allow fresh air in is a huge plus. Room Service - Even though yesterday was embarkation day and RS is closed we had 4 choices for lunch and the DR or RS menu for dinner. Only problem was we have no access to the APP so have no idea what is on the MDR menu. Time from order to delivery was very slow and food was lukewarm at best. I'm hoping it will get better....which it did tonight. This is certainly not what we....or anyone else anticipated...but we're trying to make the best of the situation. I do think that written communication about procedures and a dedicated phone # for those in quarantine would benefit both Guest Services staff and those in quarantine. Ask away and I'll try to answer any questions as well as post daily updates if there's interest.