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Everything posted by 510picker
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An accessible taxi. I called the regular number and when I said I needed accessible they gave me another number to call.
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I used the Yellow Cab reservation system last November. We arrived the day before our cruise and I called from our hotel and asked for pickup the next day at 10 AM. The cab showed up as promised and it worked great.
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You can get an accessible taxi from the taxi stand, which is just outside the baggage claim area. You may have to wait a few minutes, but they will come. Same thing when you get off the ship, except it's a police officer that will call the accessible taxi for you.
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Looking for Pics of Retreat Cabanas
510picker replied to LVinTennessee's topic in Holland America Line
We've had both rear facing and side facing Retreat Cabanas. I prefer the view over the breeze because to me the breeze difference was not much. The link below is to my photo gallery from our trips. https://pbase.com/510picker/cruise_gallery -
I emailed one this past Tuesday at 2 PM for a cruise in July. I received a reply at 2:34 PM the same day confirming that it had been approved.
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automatic door openers on rotterdam accessible cabins
510picker replied to avltc's topic in Holland America Line
I am a full-time wheelchair user due to a spinal cord injury. I have not sailed on the Rotterdam, but I have sailed on the two other ships in the same class, the Nieuw Statendam and the Koningsdam, and they do not have automatic door openers on the accessible cabins. I suggest you email the Holland America Access and Compliance department to find out a definite answer. The email address is HAL_Access_&_Compliance@HollandAmerica.com. -
Anyone have experience getting an accessible taxi in Boston from the airport to cruise port/cruise port to airport?
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Recently off the Nieuw Amsterdam - A quick review with my views!
510picker replied to sayvan's topic in Holland America Line
Great review! I think you will enjoy the Rotterdam. The BB King setup is much nicer on the Pinnacle Class ship, as well as the addition of the Rolling Stone Rock lounge. Trenton, the male singer/piano player at Billboard Onboard on the Nieuw Amsterdam, is from my hometown and I know him well. I'm glad to see him with this opportunity. He has such a great voice! -
I’m interested in Bar Harbor accessibility too. We just book a July Holland America cruise out of Boston and I am a full-time wheelchair user. Bar Harbor is the only tender port and I’m wondering if it’s going to be possible.
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Accessibility on Nieuw Statendam (or other ships)
510picker replied to HALcruiser2001's topic in Holland America Line
You will be fine with the mobility equipment you have. I’ve been in a wheelchair since 1995 due to a motorcycle accident. Since I am in a wheelchair full-time, my needs are likely different from your wifes. My wheelchair is made by a company called Motion Composites. They make lightweight, custom wheelchairs for everyday use. My wheelchair does not have armrests, but they were an option when I ordered mine. -
Accessibility on Nieuw Statendam (or other ships)
510picker replied to HALcruiser2001's topic in Holland America Line
I don’t have any experience with the suite you have booked, but from your description of your wife’s physical abilities, I think this suite will work fine for you, assuming you are bringing a wheelchair that folds. If the wheelchair doesn’t fold, then it likely won’t fit through the door. I watch the video linked above and it appears to me that the shower head does detach and become a hand held shower head. If there is not a bench already in the shower, I do believe the accessibility department can provide one. The Pinnacle Class ships are much more accessible than the other classes, which make sense because they are the newest ships. There are more automatic doors throughout the ship with lower thresholds, making it easier to access outside decks. Have a great cruise! -
The tenders to Half Moon Cay are wheelchair accessible. The tenders have an upper and lower level. You load from the ship onto the tenders to the upper level and there is a ramp to get to the lower level, which is where you unload onto the island. There is a large ramp that folds down on the front of the tender that allows a wheelchair to roll off the tender to the island. The staff have always been very helpful getting on/off the tenders. Hope this helps.
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We were on the cruise with you and I would have to agree with everything you said. This was our third “post-Covid” cruise on HAL with our last being on the Nieuw Statendam in April of this year. That cruise was at less than half capacity. We definitely noticed cutbacks on this cruise compared to our previous HAL cruises. They were all little things, but it is those little things that has always made HAL standout from the others. We are easily pleased, had a great time on this cruise, and will cruise with HAL again. Hopefully things will return to “normal” in time.
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review of Nieuw Standendam 11-12 to 11-19-2022 with pictures
510picker replied to kangforpres's topic in Holland America Line
We were on the cruise with you. The internet was hit and miss throughout the cruise. One thing that was consistent was our warm cabin. We reported the issue to the front desk early on. Someone was working on it the next day. Nothing changed and the front desk never followed up. With that being said, we had a great time! We were on the NS in April of this year at less than 50% capacity. We enjoyed the reduced capacity, but we’re pleased to see a full ship. People are finally cruising in full-force again, which is great for the future of cruising. -
We dined at Americas Test Kitchen once on the Koningsdam. We loved it and were disappointed they did away with it.
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Fort Lauderdale - Disembark and flight time
510picker replied to SuperCurmudgeon's topic in Holland America Line
We got off the Nieuw Statendam this past Saturday and had a 10 AM flight. There were issues connecting the gangway to the ship. We did not get off until 8:10 AM. I am in a wheelchair so we had to wait for an accessible taxi. We made it to our gate at 9 AM. It was stressful, but I would probably do it again. -
Nieuw Statendam Cruise Review with Lots of Photos and Menus
510picker replied to MVPinBoynton's topic in Holland America Line
I apologize for the confusion. The NS does not have Lido Cabanas. The only thing I was pointing out is that there are two types of Retreat Cabanas, two family cabanas and the others are regular cabanas. Your review only listed pricing for the family cabanas. -
My wife and I were near the front of the line to disembark. We were told at 6:50 am it would be another 10 minutes. At 7:15 we were told they were having trouble with the gangway. After that, they avoided eye contact at all times. Finally they took us to the elevators, down to A Deck, to a ramp that led us to the pier in between the ship and the terminal, only to have port authorities yell at us to stop because the ship hadn’t been cleared. What a mess!
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Nieuw Statendam Cruise Review with Lots of Photos and Menus
510picker replied to MVPinBoynton's topic in Holland America Line
The link below is to older information, but the pricing shown is still current. https://rogerjett-photography.com/here/wp-content/uploads/2018/07/HAL-Cabanas.pdf -
Nieuw Statendam Cruise Review with Lots of Photos and Menus
510picker replied to MVPinBoynton's topic in Holland America Line
Great review of the Nieuw Statendam! We have cruised on her three times and have loved them all. One thing I would like to point out is the pricing you show for the Retreat Cabanas. You only show pricing for the family cabanas, of which there are only two available. For a seven day cruise, a regular cabana could be rented for $399. We have loved the Retreat Cabanas since we first had one on the Eurodam in 2009. I am a full-time wheelchair user so we typically don’t do excursions due to accessibility. We spend our money on the Retreat. It’s nice knowing we always have a lounger, in both the shade or sun. The cabana attendants take great care of us. Unfortunately HAL has caught on to how popular the Retreat Cabanas are and on the Pinnacle Class ships made them smaller so they could fit more of them in the area. They are still delightful, regardless of the size. Thank you for the wonderful review! -
We disembarked the NS today. We had a 10 AM flight (I know it’s too early, don’t scold me) and were third in line at 6:30 AM to carry our luggage off. At 6:50 we were told it would be another 10 minutes. At 7:30 we were told the gangway was stuck and they couldn’t connect it to the ship. Finally at 8:10 they started using the elevators to take passengers to A Deck to use a ramp. We made it to our gate at 9 AM, but it sure added some stressful moments.
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Worked just now for me on the website.
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Same issue here. HAL's quality website strikes again :) I'm sure it will clear up later.