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leaveitallbehind

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Everything posted by leaveitallbehind

  1. Agree with @chengkp75 that in our experience they don't start decorating the ships until after Thanksgiving. We have never seen it before or during Thanksgiving. It also typically is removed after NYE.
  2. That applies to bringing alcohol on board for consumption while on board, which is restricted to wine on initial embarkation as described. Alcohol purchased and brought on board as a gift or other reasons not to be consumed on board will be taken by security upon boarding and held to be returned to your stateroom on the last night of the cruise.
  3. All balconies on all decks of Explorer are constructed the same. There is a metal encloser that encases the balconies. Google the ship name and click on images. This is the case with Explorer, Voyager, and Adventure. Navigator and Mariner were designed with the glass railings and dividers, eliminating the metal encasements.
  4. We have found the app to be less than cooperative at times and typically prefer to use the planner via our PC, and then use the app on board. JMO
  5. Typically you can cancel any purchased item bought through the planner up to 2 days prior to sailing for a refund to your CC. Up to that time as well you can cancel and repurchase if a lower price is offered without penalty.
  6. You can also try calling Celebrity directly regarding PJ at 844-571-7851
  7. Corkage fees (when enforced) only apply to bottles brought for service in dining or other venues that also serve alcohol. There is a duty free shop on board for liquor purchases. The on board time of 3:00 pm is for manifest confirmation and submission purposes. Once checked in and on board you should be able come and go from the ship as you please.
  8. ....which, as I stated in my response, was exactly my point. Call centers are only as effective as the training level of their personnel.
  9. This isn't limited to new staff. Many support staff may have never cruised and don't have direct experience with that. And that really may not be necessary. But they should all be trained to understand policies and procedures and have correct responses to most of the questions asked. And if they don't, there should be supervisors available who can assist who do have that knowledge. IMO this is likely the case with most call centers whose role is to be a first line response team to handle most questions, and then elevate as required when there is something above that. But proper training, or lack thereof, will make all the difference in how well this works. Again, JMO.
  10. You may be right. I don't recall any particular issues in the stateroom, which is where we did some WiFi calling. But we also tend to use it more elsewhere. In part my response was to your thought of them needing to upgrade their equipment when they only recently converted to Starlink. So I wanted you to be aware of that as I don't think that is the issue.
  11. Celebrity does use Starlink, which is is relatively new to them. Not sure why the OP had issues with this. Perhaps it is due to the location or the level of service - Standard v Premium? But I can say we have had no issues with it basically anywhere on the ship in our experience. Our most recent June experience was with Premium utilizing WiFi calling, etc.
  12. And this comment comes from what verifiable factual source? Just curious.
  13. Well as long as you realize that post final payment price drops are not assured and that typically (and I say that realizing there are always exceptions) there is no remedy other than perhaps some OBC, and that the price drop would have to be pretty significant to cover gratuities and a few other things, then you will be fine. LOL
  14. When doable, which is not assured, OBC is the typical remedy in our experience.
  15. Will they? Impossible to predict. Can they? Sure, but when they do it usually states that it is for new bookings only. Price protection typically occurs prior to final payment whereby most fares booked are protected from increases but eligible for decrease adjustments. Post final payment, typically not. My suggestion is if you see a stateroom category that you are interested in and it is prior to final payment, book it now and look for late downward adjustments prior to final payment. I would not count on lower post final payment pricing - or stateroom selection.
  16. No challenge. I realize what they said. My point is the manifest may need to show the two names in the stateroom to confirm the drink packages, not just have them physically there. The words "putting him and I in one room" just isn't clear to me as to whether they intend have him on the manifest for that stateroom. That's all I mean.
  17. You are correct. But that would not address the issue the OP is concerned about with both parties in a stateroom having to purchase the beverage package. @grod19 in order to facilitate that the names on the stateroom might need to be changed. And that might be easier accomplished prior to the cruise through whomever you booked.
  18. Specific to any cruise you booked, if a cruise is canceled you and/or your TA (if you booked through one) would receive an email indicating the change. This would also typically be posted on the cruise line website, in the past with a "ticker" across the top of the main page, directing you to the pertinent information. In general without checking multiple cruise line websites, I think the only way to know if any are canceled is if it is reported in the news or social media. But to date I have not heard of any. And as mentioned it is rare as itineraries would be rerouted and cancelations would more typically occur only if the port of departure is directly affected.
  19. Perhaps Boston? Or maybe just a cruise to nowhere with all days at sea.
  20. You are correct and I am aware. Just making a generalization to the poster. More accurately my referral should have been just to Vison class ships as Voyager and Radiance class ships launches spanned the same general timeframe. But they should be included relevant to their comment.
  21. There are a lot of older things in life that are well maintained and still serve us well. Including older cruise ships. Some of these older ships reflect a different cruising style and options with itineraries than the newer behemoths that many people find enjoyable. A little something for everyone......
  22. If that's the case then Radiance and Vision class ships must be on life support.....LOL
  23. I just want to add that over the years we have done SR packages frequently, as well as purchasing individual SR's separately, as we typically eat the majority of our meals in SR's. Not challenging your comments but just offering a different perspective based on this in that we have never experienced that either. Rearranging tables to accommodate party size, yes, adding tables with reduced service, no. I guess we have just been fortunate with our reservations on the ships on which we have sailed. But in fairness we have not sailed "E" class yet as previously referenced by another poster, so maybe things there are different.
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