flossie009

I trust you reported that conversation to the GM as IMO that response demands a reprimand

Do Regent ships ever dock in the port nearest to the city, Khlong Toei, or always at Laem Chabang (2 hours from the centre of Bangkok) ? On a Regent cruise in 2019, Navigator was scheduled to dock at Khlong Toei but it was then changed to Laem Chabang, citing low river levels as the reason (even though a Silversea ship managed to dock successfully at Khlong Toei on the same day 🤨 ) We are booked on a cruise on Navigator in April which starts in Bangkok. When the itinerary was first released it was scheduled to depart from Laem Chabang. Over a year out this changed to Khlong Toei and the excursions when released reflected the closer port. The port was also confirmed on our 'Preliminary Vacation Summary' received from Regent towards the end of last month ............... but then this month the embarkation port was changed back to Laem Chabang and all booked excursions were cancelled ☹️ Again the reason given was low water levels even though most press reports talk about rising water levels 🤔 🙄 Bangkok Post Pattaya Mail We just wondered if anyone had ever been fortunate enough to dock in the port nearer to Bangkok on a Regent ship.

Perhaps @Mike Moore or @Jennefer Teegen can enlighten us as to why the survey has to be completed while still on board. We had always assumed that the technical reason was because you were connecting to the ship's intranet rather than the wider internet? Certainly agree that the format of the survey could do with a revamp. Some of the ratings are unsuitable to the question. Some of the freeform "Tell us more" boxes are placed so it is difficult to know to what they refer. There is a need for some additional questions such as "Which crew members excelled during your cruise?" and "Was WiFi connectivity & connection to the internet satisfactory?"

This "policy" seems unnecessarily complicated. No wonder parents & servers could become confused.

Redemption values also vary by cruise length. The longer the cruise the more points are required for that coveted T shirt Some of the entertainment team are more meticulous than others ................ but for the dancers the points have to be in multiples of 8 "....... 5, 6, 7, 8" 🤣

I seem to recall BA doing something similar a few years ago (pre-covid)

Orange Order NI Centennial Parade (Irish Times Report) Understandable that the port was skipped, but it was bad planning by Regent to have scheduled a stop in Belfast that day.

I was not aware that any of Regent’s ships are leased. I understood that all hotel staff on Regent ships are employed by Apollo

Compass Rose is only open for lunch on Mariner, Navigator & Voyager; not on the newer ships, where a speciality restaurant is available instead (Chartreuse and/or Prime 7)

It takes skill & dedication to be lucky 😉

That is when embarkation check-in and boarding is scheduled to commence

Same issue

Same issue - no notifications on followed threads 😕

Surely flying an aircraft should be what a pilot does best 🤔 😉

If you wanted a well designed theatre auditorium then you should have booked Mariner or Navigator 😉 On the newer ships I would try to get seats on deck 4, not in the balcony, in the centre section towards the front.

As others have said, special savings for families is not new - some form of promotion is always on the RSSC website. Regent have probably just added a few more European voyages that maybe weren't selling that well. Regent has never marketed its ships as adult only, but in our 15 years of sailing with them we have a) never seen that many kids on board and b) those we have encountered have been well behaved & polite Hope you enjoy your cruise on Splendor, and can get over your present feelings. Your cruise certainly looks to be a very good deal, but I still doubt that you will see many kids on a cruise of 18 nights. Hope you made good use of the two category suite upgrade to go for an F2 which is an excellent suite.

It is true, and we hope that does not change on Regent

No. It will show on your itinerary and on your final paperwork. Why not just take a credit from Regent for the included hotel, extend your stay at your chosen hotel and then take a cab/uber to the ship on embarkation day? Just a thought.

https://www.matermoll.com/en/marine-collection/ Websters in Yorkshire is the UK (sole?) stockist: https://www.webstersfurniture.co.uk/brand/matermoll/ Although very comfortable, they are expensive compared to some of the high quality UK manufacturers such as ViSpring or Harrison Spinks (H-S manufacture John Lewis' "own brand" beds)

@boblerm We have been comparing the pictures of Spring/Summer rolls in your posts #69 and #72. Some differences in presentation 😧 .................. but which tasted better? 😋 😉 Thanks to all for the reports from Grandeur

Penthouse & above have a “Butler Request Form” in order to make requests on-line. Otherwise, simply speak to your Steward/Stewardess on the afternoon of boarding.

Totally agree with your comments about the entertainment this last Christmas; but of course it will likely be a totally different team next Christmas, who will hopefully put in more effort and use more initiative than was evident on our holiday cruise Likewise, we still love Mariner; the layout of the public areas is the best in the Regent fleet. We certainly didn't find her to be "tired" and didn't note any areas requiring major refurbishment.

Compass Rose is open for lunch on Mariner, Navigator & Voyager; not on the newer ships, where a speciality restaurant is available instead.

With 6 non-fish appetisers and 7 non-fish main courses on the Pacific Rim menu I am struggling to see the issue for those that dislike fish.

On boarding lunch is available in La Veranda or at the Pool Grill Compass Rose does not open for lunch on Explorer, Splendor or Grandeur