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publicpersona

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  1. Most notable "pier runner" incident I've seen on a cruise was on Splendour in 1998. The ship had already sailed away from Venice when a motorboat with two elderly passengers arrived. If they wanted to get on the ship, they'd need to get over any fear of climbing a ladder to get onto a ship at sea. They made it.
  2. Don't know. IIRC, they had always said (to me) it would be sent in the form of a check. And since each dollar returned to my travel rewards card would have cost me 4.5 cents, I'm certainly not disappointed.
  3. FWIW, my refund from MSC was received late last week and mail around September 25th. So maybe you'll have similar results. Regarding disputing the charge, it is certainly worth a try. While the consumer laws require disputes to be accepted for the first 60 days, some issuers will favor the customer and at least push one dispute back to the merchant even months later. I've had success in the past.
  4. You sure about that? I had the understanding that post-9/11, there was a minimum of 2-3 days to get onto a new embarkation (B2B isn't the same as you are already vetted). It appears that the closest cruise one can find on a cruise line website is at least three days out. I did find a Carnival cruise on Conquest sailing tomorrow, but I couldn't actually proceed to book on it.
  5. Exactly. In the olden days (maybe 25 years ago), you could show up at the port and buy actually at the last minute for a cruise bargain. Two things have changed that: 1) Security. There has to be time to vet you before the cruise. Now, you might be able to buy a "last minute" deal if "last minute" means within final payment, but not in the last couple of days before sailing. 2) Retail optimization software for the hospitality industry. Cruise pricing is set by data analytics software that does an incredible job of meeting occupancy targets by specified dates. If the cruise line wants to fill every cabin by x days before the cruise, that's exactly what will happen.
  6. This doesn't appear to be specific to Captain's Club PUP. It is to receive Celebrity marketing email. You know like ... "Here's a once in a lifetime sale!" that they send each and every day. I get those but not any PUP mailings. In other words, it is almost certain that you need to opt-in for marketing, but that is a necessary but not sufficient condition to get PUP mailings.
  7. Yep, and you both are Diamond, you get that benefit for each. At Diamond+, the bag o’ laundry is free. I’ve seen in recent posts here that they appear to limit the bag contents to like five specific types of laundry, and if you stick a pair of rolled up jeans in the bag, they will charge for that. However, someone else said that you still can put anything in the bag that is just “wash and fold”. I’ll have another data point next week.
  8. .. but there are laundry services available for a fee. https://www.royalcaribbean.com/faq/questions/onboard-laundry-guest-services
  9. Yes, it got amplification to the tune of 41-day dry dock and $97 million in October 2019, so I'm surprised as well.
  10. There have been a few threads about this. The frustrating part was calling for assistance and they'd just send the same eDocs that I could download. They refused to look at it before sending to observe there was no luggage tag page. I rarely call the D+ desk, but did and they sent me PaperBagTag.pdf almost instantly.
  11. That's OK, the app told me my cruise had been cancelled. Nice. (Spoiler alert: It wasn't)
  12. Not following your logic. You can create an ArriveCAN account, install the app, and upload passport and vax records, but you cannot COMPLETE the ArriveCAN process until you are within 72 hours of the cruise sailing time. Also, as far as I can tell (and I'm less sure of this since I've not completed ArriveCAN yet), the app has nothing to do with COVID testing. Unless there is some news in the last several hours, no changes in Canada's protocols for non-cruise arrives have been officially promulgated yet (although expected to), and cruise requirements are a different matter. Canada's cruise requirements have been stricter than arrival by all other forms of transportation. It is hoped they will change those too, but that hasn't been stated.
  13. Roulette chips purchased with OBN are promo chips (probably also used for match play promos, etc.). You can place bets with them, but you can't cash them out. I place bets only with promo chips and rake real chips from winnings to the side, until I run out of promo chips. The slot machine method avoids putting money at risk, but I just prefer the roulette for me is just personal preference.
  14. Same here for sailing on Voyager 9/25/22. Luggage tags showed pending, and no luggage tag page in the eDocs. Called the existing reservations service line multiple times and each time they would just resend the same eDocs I had just downloaded. The last time I implored them to please LOOK at the eDocs before sending, but that didn't help. It's a lot easier for them to click one button and close the call as resolved. Finally, a call to D+ desk resulted in being sent a PaperBagTag.pdf with the luggage tags.
  15. Before you do anything, check your onboard account to see if it is coded OBN or OBR. If OBR, go to Guest Services on the last day and ask to cash it out. If OBN then look at the casino option. Some do it through slots and will post here. I buy promo chips and play them at roulette until all my chips are non-promo .. then cash in.
  16. It's not called the "Boil and Bake" for nuthin'. I'm disappointed in the very restrictive list that can now be put in the bag. In the past, we've done bluejeans and other items that one wouldn't require special handling, pressing, or even folding. The sport of packing so many items into a paper bag without it splitting was always challenging. I think our record was 36 items. Now there are limits, and probably a good thing since they would be equally stuffed into a mesh bag in the laundry.
  17. I think the mixed signals is that you are advised to install the app, create an account, upload documents, and proceed in the app up to the point where you enter arrival details at your leisure while you are at home before the cruise. But you can't fill in the arrival details until 72 hours before the cruise starts which in your case means no earlier than Thursday at 5 PM. It doesn't help the confusion that those on this Sunday's sailing received a notification today that doesn't explain that and says you need to "complete" it today, which you can't.
  18. Nope, I'm not on <social networking site name expunged by the author>. There were also reports from others on this sailing saying the same, although not everyone. The good news is that it now says Welcome Aboard! instead, which is a lot more encouraging. Moral of story (which was my reason for posting) .. if you ever look at the Royal app and see "Voyage cancelled", be curious enough to look into it on the website, but don't freak out. Royal IT works in mysterious ways its blunders to perform.
  19. Note that Canada has always treated visitors arriving by cruise ship with more scrutiny than other forms of transportation since the pandemic began. This could continue to be the case.
  20. It is such a heartwarming thing to learn that Royal would assist and support this, and even more so that you were willing to share the details to help others.
  21. As I've indicated a couple times, I've checked on that on the website. Additionally, I happened to have called Royal yesterday to confirm my D+ amenities and I'm sure they would have mentioned any issue. Finally, the language "voyage cancelled" is specific to an entire cruise sailing being cancelled. Had there been an issue with my specific booking, the language would be "Cruise cancelled" or "Booking cancelled." I knew there would be someone who would entirely miss the point of the post (Royal's IT strikes again) and rather ignore the fact that I intentionally didn't say "Voyager 9/25 cancelled!!!" or some other irresponsible topic title, and put in bold print in the very first sentence that there was no reliable indication of a problem with the sailing.
  22. No, as I mentioned in #3, there is a topic in this forum where someone is blogging from the current sailing.
  23. But someone else on the sailing does. Again, I suspect the banner is left over from a previous cruise and there is simply no logic in the app to remove it once that sailing has passed.
  24. Oh, yes. The first thing I did was to log in and also check the itinerary updates. There's no indication this is real except for what the app says. I suspect that an app developer fulfilled a request to have a banner pop up saying "Voyage cancelled" on the home if a guest had a voyage cancelled. But nobody thought about how that flag got cleared. So yes, I have had many voyages cancelled in the last 2 1/2 years, but not this one.
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