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It's 120 minutes or 25% off a full voyage package. If you have loyalty status, this is in addition to that. Because of our status, our internet is free when we book a P1.

We have done this before. If you booked a very specific cabin, you could lose that if someone is on the waiting list for that cabin. They do need to cancel your old one first which puts the cabin back out there. Then you rebook. If you aren't concerned about a specific cabin then it's not an issue. A good agent could probably get the $75 pp cancellation fee waived if you agree to transfer the $1100 deposit over to the new booking in addition to paying the $550 deposit that you will have to pay when booking onboard.

On our Onward cruises in January, there was plenty of Fevertree on board.

We have upgraded to the Ultimate drink package numerous times post-covid and have never seen any offer like that.

A lot depends on your cruise length. The longer the cruise, the better value the Indulgence package becomes.

I would have thought that the one in July 2019 would have been your favorite. You know...the one with us🤣 And, I agree. It's a fabulous cruise!

If anyone did not receive today's email, here is the information on how to book shore excursions with OBC: Use-OBC-to-Book-Shorex-Online.pdf

We love White Night and have noticed over the years that more and more people are up and dancing. Even those sitting seem to be enjoying the music. It's supposed to be a big party and big parties get loud. It's not meant to be a place where you can engage in conversation or have a quiet dinner. And I don't believe that it has anything to do with age. Our traveling group all love it and the ages are from the 50's to the 80's.

In the AddOns section of my account all of the dining packages are listed as being able to be purchased. I have not tried it so don't know if it works. Has anyone else tried buying a package through the new website?

Ours has a contact that she has been using at AZ all along. For about a month post-conversion her contact was having issues as well. However, that seems to have been resolved and our TA does not seem to be having any issues.

Tried it in Safari and Chrome and worked fine.

In case anyone did not receive this morning's update! Dear Azamara Guest, As promised in our last letter, we wanted to share with you the latest updates happening at Azamara. We understand the importance of keeping you informed, and that is why we strive to share the most relevant and exciting news. In our ongoing efforts to enhance your booking experience, we are pleased to introduce a new feature: the “Find my Reservation” tool. This “Find my Reservation” tool is designed to make managing your bookings even more convenient by giving you access to your booking details without the need to login or create an account. We believe this will provide you with a seamless and efficient way to navigate directly to your booking and reservation details. This feature also allows you to book add-ons, shore excursions, land programs, pay for ancillary products, and update guest information. Please note that loyalty account information and adding a new credit card requires logging in. Additionally, we have made alternative arrangements to ensure that you have access to the complete list of our shore excursions. You can now view the available excursions specific to your ship and sail date by visiting the following link: Shore Excursions List. This will allow you to explore the excursions that interest you. Our loyalty program is an essential part of our commitment to rewarding our loyal guests and showing our appreciation for the trust you place in Azamara. We are pleased to inform you that we have continued making progress in correcting loyalty points for those that have notified us of the discrepancies through our Account Login Help Form. If you are still experiencing issues or have questions regarding your loyalty status, we kindly ask you to please fill out the Account Login Help Form. Thank you for your continued support and loyalty. We are committed to providing you with exceptional experiences and look forward to welcoming you on board. Best Regards,

When and where are you trying to call? Last week I had no problem. Called in twice and got through immediately when the call center opened and had about a 10 minute wait later on in the morning.

Just the correct one. And just the old Celebrity/Azamara loyalty number.

Since my account appeared to get fixed over the weekend, my loyalty status and point totals are the same when logging in on both sites.

As of today, everything on our account shows correctly - upcoming cruises, excursions, loyalty points. Our OBC doesn't show correctly for our first 3 upcoming cruises but I know that it is correct after speaking with a lovely rep last week. Actually it's hard to tell the OBC with the way that it is currently shown on the website with those silly coupons. Hopefully they will change that format! I hope that everyone will have the same experience soon!

You should have tried calling again. I got that response when I called at what I thought was exactly 8am CST. I waited a minute and called again and got right through. Even though I thought I had the right time, apparently I was off by a minute or two.

We have not done any of the African cruises but have been to Africa. As mentioned above, the yellow fever vaccination is worthwhile. Also, an antimalarial such as Malarone can be prescribed. Neither my husband or myself can tolerate Malarone (we've tried) so we get a prescription for doxycycline, which can also be used. We only take if there are mosquitos present. However, going in November you will probably find that it is still the dry season in many places and less of a chance of there being mosquitos. For clothing, I can highly recommend ExOfficio. They have good quality clothing labeled "bugs away".

Any erroneous post cruise charges are easily dispensed with by filing a dispute with your credit card company. No point in waiting any great length of time if it is not corrected promptly.

I think that this might be a policy of your travel agent and not Azamara. The current cancellation fee in the US is $75 pp if you cancel more than 120 days before your cruise. Go on the website and search for cancellation policy and it will show you the charges for less than 120 days prior to the cruise as well. A good travel agent is sometimes able to get that fee waived if you are cancelling and rebooking to get a lower price.

We have booked onboard many times. You will not have to pay any additional deposit. If you decide to change the itinerary, your TA would have to do that so you would most likely stay with that TA. Once you transfer the booking, you no longer are able to do much with your booking - AZ will only deal with your TA. I'm not sure what is happening with the cruise price guarantee - I think that page disappeared with the new website but might be wrong. Our TA has always been able to get our reservation adjusted for price drops and/or higher OBC offers that have been posted. That's one of the many benefits of having a good TA.

This got me checking the excursions for my next 3 cruises. I had purchased them all pre-conversion so was interested in whether or not they had increased in price. Basically, I found that all are at the same price as before or, in one case, has gone down in price. So, maybe it's location dependent? From what I can tell, it does not seem to be across the board so maybe not all AZ's fault. The OP's pricing is crazy but, given what I've read about the craziness of summer travel, that could be what the tours are now costing.

Have you tried sending a request for a call through the help form? Also, indications, on the boards here, are that if you call first thing in the morning, when they open, you might have better luck. If the amount due is correct, you can pay through the website. We did that on Friday evening for our Sept. cruise and had no issue doing it. Our OBC is not showing up but we have paperwork for that and our TA was able to confirm the amount today. I don't believe that they are going bankrupt. This is just a poorly executed conversion but eventually should be straightened out. Good luck!

I recommend Crossing Condotti in Rome. Small hotel in a great location.

Same here. Have submitted multiple times with information on the cruises that have not had the points added to our status and the points that should have been earned. Also included screen shots of our points pre-conversion. Like everyone else, I received a canned response today that claimed things were fixed and, of course, they aren't. I would prefer that they not answer rather than send lies as that just causes anger.