Same with Caesar's Casinos in A.C.
To the Op, I got an offer for a free inside cabin for 2. I redeemed the offer and requested a balcony cabin on the February 4, '23 Anthem sail. The message said that I would get confirmations within a week.
Got the confirmation, but instead of ocean view balcony, got a virtual balcony cabin.😜
However, I sail solo and prefer a balcony accommodation. Called Casino desk and ask them to price a balcony solo for the Anthem 8 niter in early February. The agent comes back after checking with his superior and tells me it'll cost me extra. I said how much, and he tells me $5 + the usual T&F. I told him to sign me up.🤣