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Torquer

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Everything posted by Torquer

  1. I thought it was that you can disembark the ship whenever you want, and there is no need to wait for your number/color to be called. This applies to whether you are carrying your own luggage off or if HAL has done it for you. As someone else has stated, when staying in the Pinnacle Suite the concierge will sometimes escort you off the ship using the staff elevators to totally bypass any waiting lines.
  2. In addition to the tote bag, beach bag and towels, we got the Bulgari gift set. I never remember it inside the beach bag...maybe you just packed it that way to take it home?
  3. Although you got the shore excursion, let me add some info to future readers. We just did a cruise on Oceania with a stop at Laguna San Rafael. For our cruise, there were two catamaran tours scheduled for the day which were sold out a year in advance. About 2 months before sailing, they added a third tour which we were able to book. There is no actual tendering ashore so if you don't do the ship's catamaran excursion you will not get off the ship. The catamaran pulls up to the ship and you board it directly. It takes about 1.5 hours to get from the ship to the glacier, you spend about 45 minutes at the glacier, and then 1.5 hours to get back to the ship. There is not much to see on the way to and from the glacier. The catamaran has two large indoor rooms for the ride. However, it has very limited outdoor space at the bow and stern for viewing the glacier when you get there. It was extremely crowded outside and difficult to get good photos. The glacier itself is pretty impressive, but if you have seen others, for example in Alaska, I'm not sure if it is worth the $299 PP we paid for this excursion.
  4. Some ports have both docking and tendering, so you really need to check for your specific cruise, but that is very easy. Go to the web page for the itinerary for your cruise. If it says "Water Shuttle Required" then it is a tender, otherwise you will be docked. For example, here is a random Princess cruise that I looked at the itinerary.
  5. Contrary to what is written above, we just returned from a cruise ending in Argentina, and checked our credit card statement and am very disappointed in the rates. This was a Fidelity Visa card (which has no foreign transaction fee). For all of our charges, the rate was worse than 1.00 USD = 1,000 pessos. For example: 19,195 pessos - We pay $19.60 USD 12,000 pessos - We pay $12.25 USD 3,600 pessos - We pay $3.64 USD So the credit card exchange rate might be dependent on which credit card issuer you use, due to the weirdness with the Argentinian Peso right now. We had less than $200 dollars of total charges so I can't be too upset by it, but if we had spent a few days post cruise including hotels, it could be a large amount. Bottom line, if you are going to spend a lot in Argentina, check with your card's issuing bank to understand the exchange rate you will get.
  6. We actually stayed in San Antonio before a recent cruise. We had a full-day tour of Santiago after our plane landed, and then our guide drove us to San Antonio to our hotel. There is only one hotel worth mentioning in San Antonio, the Enjoy Casino Hotel. The hotel is more like a typical 3-star European hotel....nothing special. However, the view and price is amazing. We had their best room on the 12th floor, which I think they called a junior suite. There are floor to ceiling windows and it was a corner room so we had sweeping views of the town and harbor. We woke up early the next morning to watch our O ship sail into the port, then went back to bed. The price was only $99 USD for the room which we considered an absolute steal (we were worried at first why it was so cheap). You could easily walk to the port terminal from the hotel for embarkation, but we had a lot of luggage so we took a cab. On the other hand, there is nothing to do in San Antonio the night before. We walked along the harbor and looked at all the vendors and fisherman selling there wares, and strolled the adjoining shopping mall. The only place to eat is at the hotel restaurant or the food court at the mall. I would not recommend any of the so-called restaurants in the town. You would definitely not want to stay in San Antonio for more than the one night before the cruise. So staying in San Antonio definitely has some pretty big pros and cons for staying there the night before a cruise. But we would do it again.
  7. In an Oceania Suite and above, in addition to the blue tote bag mentioned above, you get the following: Large cloth zippered Oceania bag. It is filled with all of the following for you to keep: 2 large O beach towels 2 O baseball caps Kit of sunscreen products Our recent cruise was our first O cruise since covid, and we had forgotten about getting all this. We really had a hard time cramming it into our suitcases to take home since it is so large.
  8. We booked our upcoming cruise at the cruise-only fare. This was before Simply More started. Our travel agency is giving us pre-paid gratuities as one of their perks. How does this show up on our Oceania account? I see nothing about it when I look at my account on Oceania's site. I see OBC from being an NCLH stockholder but nothing else. On our other favorite cruise line, TA pre-paid gratuities do show directly on that cruise line's account. Obviously, when I go to my TA's website it shows up, but I want to know if it is supposed to also be on O's account. This is the first time we had TA-provided gratuities on O, so I just don't know.
  9. Those looking for sharing a ride, you probably should ask about that in your cruise's roll call forum. That is a much more targeted audience for those disembarking the same day as you, rather than in this general O forum.
  10. As has been discussed in other threads, the Pinnacle Suite has features that are not available in other cabins and I'm not sure why. Some people claim it is due to the power consumption but that cannot be correct. Electric hair dryers are standard in all cabins and they consume the same amount of power (technically, draw the same amount of current) as things like microwave ovens, toasters, and electric tea kettles that are in the PS on most HAL ships. The only reasons that I can think of why they are prohibited are one of: HAL simply doesn't want to spend the money to provide them in all cabins They think most cabins are too small for them so they only allow them in some suites By limiting these items to a few suites, they limit the risk of a fire
  11. Huh? Specifically which country in Europe are you talking about? Every European country I have been to has a vastly different attitude to tipping than the US and Canada, and I have traveled extensively in western Europe. In most European countries tips are not even expected and if you leave a couple Euros or round up the bill to an even 5 Euros (or pounds or whatever the currency is) the servers are very appreciative. Your comment makes me wonder if you have ever even been to Europe.
  12. You do realize that if you turn off the daily service charge, then on HAL ships (don't know about other lines), the people you give your individual tips to are not permitted to keep them. Instead, they go into the same pool fund for the entire crew. So where the money is going is no different either way. You could obviously decide to give less overall than the daily service charge if you choose, and that is your prerogative (although I disagree with it). Just don't think that your money is going to just those crew members that you believe are giving you great service.
  13. Which public room are you in that isn't crowded? Could be a useful tip for our upcoming cruise.
  14. Wow...so sorry to hear this story. It sounds like the flight was booked with HAL's Flight Ease, although the OP didn't actually use those words. So HAL might indeed be legally on the hook here, since they effectively played the part of a travel agent in booking the flights. I certainly hope this can be resolved and you get all your money refunded without having to get a lawyer involved. I also hope you paid for all of this via your credit card, since a chargeback might work in this case.
  15. @ORVThanks for the great info. We get on Marina on Feb. 14 in San Antonio as you are getting off. Earlier you mentioned O was offering laundry by the bag for $24.95. Was that offer really available while the ship was in Antarctic waters or was that for before you got there? We are in a suite so we get 3 free bags, but that won't be enough and it really complicates things if there is no laundry service or self-serv for 5 days in Antarctica. This is our first cruise that will have both really hot and really cold weather and we are struggling to figure out how all our clothes will fit in a reasonable number of suitcases so being able to get clothes washed on the ship throughout the cruise would help a lot.
  16. You need to tell what category, and even better, the actual room number. Obviously, a suite is going to have several times as many as an inside cabin.
  17. As far as I know that information is still correct from the URL you mention. However, is it really one 27-day cruise, or is two or more segments that you booked as a single cruise (in other words, a B2B)? Single 27-day cruises are pretty rare with O. If it is really two or more segments, then you would get the number of reservations for your class for each of those segments.
  18. @TravelBluebirdOne final question from me. How many days did you have warm weather where you could wear short sleeves and maybe even shorts versus cold weather where you needed sweatshirts/sweaters and even winter coats. Our cruise in 3 weeks will be our first with such differences between hot and cold, and we are wondering how two totally different kinds of wardrobe are going to fit in our suitcases. Thanks for all the great info you have provided. Very scary about the safety in Buenos Aires. In a book we have read, it said Buenos Aires is one of the safest large cities in the world, and safer than many US and European cities. It is amazing how things changed so quickly.
  19. I did exactly the same thing. But mine just says: "COMPLIMENTARY SHIPBOARD CREDIT". I do not have the "NCLH SHAREHOLDER" part after it. I pretty have concluded that this really is the stockholder credit for $250 and not OBC from our travel agency or anything else. But it would be nice if it were stated explicitly, or better yet, if O sent an email confirming the credit. Now my next question is the way the credit is assigned with $125 to me and $125 to my wife. Suppose I give my credit card number to charge all our room's expenses and my wife doesn't use her key card to purchase anything on the ship. I hope that doesn't mean we would lose here $125 credit??
  20. The per item prices are indeed in the stratosphere to do all your laundry that way. For our next cruise, we are in a suite so we get 3 bags of laundry for free. But for a 20-day cruise (one single segment) that is not nearly enough for 2 people. Does anyone know if they have a per-bag price after we use the 3 free bags? I could not find this info anywhere.
  21. I just googled the distance and it is 31 km, about 18 miles. By US and European standards, $60 would be very reasonable. But right now things are crazy in Argentina with their currency so maybe the equivalent of 10 USD in their peso would be the going rate, I just don't know. With their hyper-inflation, prices change daily with respect to the currency of other stable countries like the US.
  22. Don't email or try to phone company executives. You need to write a letter and send it via US mail. In my experience with other companies, it is much more likely to get results. So that would be: Frank Del Rio, President Oceania Cruises 7665 Corporate Center Drive Miami, Florida 33126
  23. That's a very interesting question. I suspect HAL would require both of you to buy the insurance, but don't know that for a fact. You might want to look at travel insurance policies from other companies; we find they provide better coverage at cheaper rates than HAL. You may want to ask this question in the general travel insurance forum: https://boards.cruisecritic.com/forum/499-cruisetravel-insurance/
  24. In the MDR, if you have fixed seating, you can request that, but they might not be available, in which case you could switch to anytime dining. With anytime dining, there are some different things you can do: Get to the MDR as soon as it opens If you are in a suite or have club orange, you will almost certainly get one Make reservations once you get on the ship, but you are likely to get very early or very late times Wait in line for a table for 2, but the wait might be a while Of course for the specialty restaurants, you should have no problem reserving a table for two.
  25. We sail on Oceania Marina next month on February 14 from San Antonio, through Antarctica, to Buenos Aires. Thanks for the tip about the free trial of Marine Traffic. I will probably do that after our cruise to get detailed map information about our completed cruise route. Keep up your interesting research!
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