No idea where else to put this so leaving it here.
Just back from an 8 day land tour of Alaska after 7 day cruise.
Overall we had a great time but one huge hiccup that I want to bring to Princess's attention.
One of the reasons we booked this was to finally sea the Northern Lights.
Tour director advised us to go to front desk of each lodge we stayed at and get on list for phone tree if they came out We im.mediately did this
First night in Denali lodge came out, they started to call and stopped after about 20 calls. As a result almost all guests missed it. Complained to front desk and totally uncaring.
Second night in Fairbanks got the call at 2 50 am. Rushed to go outside and nothing. Found out the next morning they came out at 12 30 and two hours later they were gone.
Want to complain but any suggestion to whom we bring this too? Nothing they can really do for us now but would think they would be better than this.