There are things to complain about on Carnival cruise, but I find more things to enjoy. I have sailed on two cruises last year, two planned for this year, and at least one for 24. I am sure Mrs. Duffy is aware of the problems and is working to resolve those that can be fixed Some things are just personal preferences that cost too much to be resolved to the liking of some customers. I personally like the twice daily room cleaning and the nightly turn down services, but I realize those services are gone forever.