Azamara also has major problems with this software.
Same here at home with my account via the website. Couldn't create an account on the website at
first. Resolved quickly via email to Customer Service with good help.
Afterwards you could not create an account in the app to check in. This was repaired with the help
of the same person at Customer Service, the IT department and TA.
After checking in via the app, the option to view/book excursions disappeared under my account on
the website. I've never seen the ability to book restaurants and IT can't fix this either. So I
was able to book my dinner reservation via emails and with the very good help of customer service
and the same contact person again.
I don't do excursions with the apsurte Explora prices, but book them directly on the tour operator's
websites.