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Ken at the beach

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Everything posted by Ken at the beach

  1. Used to be that simple but not in the past 6 months from what I have experienced.
  2. The last 2 times I have linked clients C&A wanted proof that the people shared the same address. (Lease or utility bill with both names)
  3. North America is all treated as one booking platform.
  4. Royals insurance does not cover flights, even if purchased through A2S. They would be eligible to file a claim under trip delay to pay extra costs to get them to the next port (payment limits apply). They would be covered under the CFAR
  5. https://apply.joinsherpa.com/travel-restrictions?language=en-CA
  6. I was just providing context so that people could differentiate between the difference in your experience vs what theirs would be.
  7. These photos were just posted by Ken Jarvis about his disembarcation last Saturday on Icon 6:51 was airside after clearing customs with tsa pre.
  8. You just got an agent that was not familiar with how things should be done. Nothing has changed regarding the policy of changing rooms.
  9. I've seen people post about making 8:30 flights. Self disembark at 6:30 and you are at the airport by 7
  10. They could just be oversold in one category which is usually the case. You have to realize that the inventory that you see (or don't see in this case) is in no way a true reflection of the actual cabins that Royal has available. They pull cabins and hold them, sell guarantees and count on x% of people cancelling in order to get the ship as close to full by sail date.
  11. That is because you are in the UK where price drops are not allowed. People here are referring to US bookings
  12. One bottle of wine per adult per cruise so you will be allowed to bring on 2 bottles at embarcation.
  13. That's another great thing about groups. As long as you are before the hardstop date (4 months prior to sailing) the booking can be repriced based on the original group rate even if the group or the category is sold out.
  14. Ask your TA to send you the guest copy of Royals invoice. It will be listed there.
  15. Not all TA's send copies of Roysls invoice to clients.
  16. One of our top 3 cruises. We lucked out. The day before they were calling for rain everyday in all of our ports and somehow the day before it cleared up at every port.
  17. t's been true for me and also when they have held people back when they opened boarding it was only for 10 minutes or so until the designated times line cleared and then they went to the next time. I have yet to see ayine held until their actual time...just delayed for a bit but no more than 15 to 20 minutes. That seems to be pretty common with the vast majority of comments on this but of course there are always exceptions
  18. Sailed out of Southhampton 2 weeks ago and they were not enforcing it
  19. Not surprisingly there is confusion with the agents regarding this as the benefits sheet has been updated and it only lists the TA / TP and Panama. Also, while the 125% and 150% DP340 is applicable to group rates where agents can special fare, the rates the 150% supplement for everyone else is not combinable with group rates from what I have been told as it is a promotion.
  20. Take ship capacity and divide by number of slots. It really doesn't matter as thee check in times are not enforced
  21. Before or after final payment there should be no adjustment to the cruise fare however after final payment you would not get the double points as the money from the second guest is held in penalty where prior to final payment the money is moved to the first guest. That means before final you are paying for 2 people and get the double points but after you are still only paying for one as the money is still assigned to guest 2 and you would not get the double points. That being said, mistakes do happen and people have received the double points for changes after final payment but they should not have so if you went that route and made the change after final and only received single points you cannot argue it.
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