molecrochip

Arcadia set to arrive early and be in port by 4.30am tomorrow, 1st November. Not currently due to depart until Friday morning, 3rd November. Thats a 36 hour delay due to the storm.

On what basis?

It’s fairly quick to rollout. I think that they have basically finished.

The 15% offer is funded by Starlink as part of the roll out. You need to book by 31/10 but applies for any cruise where Starlink should be deployed.

Arvia did well and was only 25 minutes late to dock. Noted doing 22.7knts at one point.

The saving of life will always be the priority over a right time arrival, or inconvenience of a middle of the night shipwide announcement. The comments on here are very sensible but the same cannot be said for some other media sites. Yet again another commendation for the training of Iona’s crew.

Not necessarily. It may be that any review considers the frequency of incidence as low enough and therefore the fire procedures in place are more than sufficient to handle. From the swift resolution, this is likely, I would suggest. But a good example of why these batteries/scooters are not kept in passage ways. It’s easier to contain an incident in a cabin until the surrounding cabins have been evacuated.

I think it’s post summer that it’s been implemented following a number of issues over the summer season.

Very recently P&O have started tagging mobility scooters at checkin to show they are permitted aboard. This follows checking the person has an appropriate cabin. No tag, no boarding. Yes, I have seen people refused because of it, no refund. As for a review, the immediate understanding of what happened will already of happened. Most likely cause of damage is that someone has dropped the battery.

Heading to Canaries from Hamburg. Currently showing La Coruna in Spain as next port.

Understand Cunard held back Queen Victoria in the Channel because aside from the Force 10, the wind was against. Aurora and Queen Victoria should have passed at the top of the Bay of Biscay.

It will depend on what uptake was like. Need people to buy the upgrades otherwise good gets wasted. I’ve not heard anything more.

Not if someone has replied. if not, edit your post to remove content.

The issue is that this was planned in the days when P&O had a contract with Thomas Cook. With their demise P&O have had to switch operators. A couple of years were masked by Covid, and last year made use of Virgin not being back to full capacity. Now P&O have to look elsewhere. The honest thing is that so many operators scrapped planes during Covid, there is not the charter capacity worldwide that there was when Arvia was planned to go to the Caribbean.

Yes is the answer. You won’t get any money back but should manage 3 in a cabin instead of 4. You would need lead passenger for each cabin to authorise unless you’ve booked as a group.

This is never good to see, but it shows that the staff responded swiftly, as trained and stopped a worse incident. Well done.

The whispers are that sales have been good this week - really good. No cabins held back.

Post Covid, the focus was on getting people back on ships. This included enticing a new generation of cruisers acknowledging that some will never want to cruise again. Low prices have been used to fill ships to capacity. Two years on, now that we’re booking 2 years out, that new generation has been found and will actively chose to return (hopefully). Carnival have spoken about the need to raise prices across all brands - it was also an area that the market analysts said Carnival needed to try harder at. So the approach pivots. Say launch price is £500, it reaches £700 following sales. Recently the late fare was £350 which annoyed people. Now the focus is on quality bookings over quantity. A late price could stay at £700 in which case you only need to sell one cabin instead of two to generate the same fare revenue. Alternatively, you drop to £500 and still make more money on the one cabin compared to £350, but you might just sell two cabins and be £300 better off. It’s an over simplification of the revenue model, which aims to maximise fare revenue across the ship, but it gives you an idea.

Winter 2025/26, hence why it’s in this thread 😉

Some very well sold cruises over last couple of days eg. Arvia Xmas cruise has sold all 3rd/4th berths.

Due to bad weather, the pilot is not expected to be able to board at the Nab Tower. Britannia heading to Falmouth to collect pilot. She is expected to dock in Southampton late. ETA not yet confirmed so proceed to Southampton as planned if boarding tomorrow.

It was announced onboard yesterday morning that they would call at Gibraltar tomorrow instead of Lisbon today. This is due to the forecast bad weather/strong winds.

You should have heard by now. Port team pass details to P&O on a cruise by cruise basis. I would chase up via the email mentioned above. I’d also give details of call and time so the poor customer service call can be followed-up.

A cruise can, broadly, be sold in one of two ways. Firstly as a definitive published fare product. This is where the cruise is sold direct to you as a customer with no changes from what P&O are offering, for the advertised price. It can be sold direct or via a travel agent but if problems occur, you claim against P&O's ATOL/ABTA registration. This is not the same as an agent that agrees to give up part of their commission as cashback or a reduction on your price. Secondly, a net fare product can be sold to a travel agent to be used as part of a package. The travel agent may add flights, hotels transfers etc, and then wraps the package up in their own ATOL/ABTA registration. The travel agent is now responsible for delivery of this package as a whole - not P&O. A net fare cannot be sold straight through. The second option places risk on the Travel agent hence the price is lower. The way that agents earn commission from net fare arrangement is also different. .

Always been the way but P&O now actually applying the rules.