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If you are called by RCCL for an upgrade...


lunyma

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When someone from RC calls, the phone states the name before I see the caller ID, so it would state/read "Royal Caribbean." I have been called several times in the last few months by my Vacation Planner regarding several cruises I saved in my RC profile online.

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Thanks for everyone's input. I know it's a total longshot, but I've always believed that anything is possible. I honestly haven't even looked to see what's still available on my sailing. I also haven't sailed with RCCL in 3 years.

Pam <---------- cruisin' 2 weeks from today!

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Ok... Definitely not possible on THIS cruise. I just looked it up on RCCL and other sites, and it appears that only the owner's suite is available. The rest of the ship is fully booked! That's ok. I'll stay in the cheap seats with our friends who are sailing with us. I honestly don't care where I sleep. I don't sleep much anyway!

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This was a specific cabin (no GTY) booked through a TA, who didn't call, email, or leave a message. My TA is really on the ball, so, I just assumed that she wasn't contacted, but, I am honestly not completely sure. As this is a 4-day sailing, I didn't expect a D+ or revenue upgrade. OS to JS

 

As to the aft JS, I am not sure, but, I think I would give up my aft JS (Grandeur) for a GS. But, you have me thinking.

 

Hummmmmm..............

 

Sorry for all of the abbreviations.

 

Thanks for the information.

 

Here is my never to be humble opinion on what happened. And like I said, this is my opinion only, not fact, just a thought. :D There may have been a price drop in the higher category and the TA may have seen it so she may have upgraded you as a surprise. Sometimes it does happen when the higher category is actually less than the lower ones. If she is, on the ball, then she might have seen this and upgraded you herself. ;)

 

Or revenue may have called the TA and offered the upgrade. Which is why I asked if you went through a TA. :)

 

And I have been in both an AFT JS and a mid ship GS and I am confident that I would never give up my AFT JS. Now if it was an AFT GS, then heck yeah....lol. And there was a Corner Aft FS available, I would have jump on that!

 

No apology necessary for abbreviations, I understand them. : - )

 

The Royal Suite is still available for my FOS cruise in 69 days......:rolleyes: and I AM D+..........*sigh*.........not gonna happen!!! :o

 

Keep the faith girl! Emmy (one of the pink boa's) got upgaded from a JS to the RS on her Grandeur cruise (I think she is on it now). There was only two of them in that big huge suite. One bathroom for each one of them she said on one the threads. :D So keep those fingers crossed!

 

If you self booked the ID should say Roayl Caribbean, at least it does at my house,,,

 

Not lately it hasn't, its been saying OUT OF AREA. Check the roll calls. That is what everyone has been reporting. Maybe its because you are in Florida? For the rest of us, we are out of area...lol.

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Some people we met on our cruise on Adventure last week were upgraded a few days before the cruise and were informed by email. Lovely people and we were so pleased for them.

 

Still no rhyme or reason to the system though, as the people with the highest number of credits weren't upgraded.

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We have the last (aft-most) Boardwalk cabin for Oct.2 and there are 12 Crown Lofts still available. We are D+ and are wondering if we will get a call. Also 5 GS's and 1 OS showing availability. Whatcha think PH8, will some of your luck come our way and they offer us a CL? And, if so, should we take it? The aft boardwalk balconies are kinda special. Oh, what a quandry. Well, it will be a fab cruise either way.

 

21 days out is next Saturday and we leave for a Princess cruise on Sunday. Does anyone know if they (Diamond desk) start the calls on Saturday, or wait until Monday?

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We have the last (aft-most) Boardwalk cabin for Oct.2 and there are 12 Crown Lofts still available. We are D+ and are wondering if we will get a call. Also 5 GS's and 1 OS showing availability. Whatcha think PH8, will some of your luck come our way and they offer us a CL? And, if so, should we take it? The aft boardwalk balconies are kinda special. Oh, what a quandry. Well, it will be a fab cruise either way.

 

21 days out is next Saturday and we leave for a Princess cruise on Sunday. Does anyone know if they (Diamond desk) start the calls on Saturday, or wait until Monday?

 

the rule is (which they never follow) they will give upgrades, for D+, starting at 2 weeks out, and they only give them if there are 3 or more in the catagory. you can call C&A before you leave and tell them you will accept anything, that they will not be able to reach you.

they start at the D+ with the most cruise credits and work down.

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The upgrade Fairy has no rhyme or reason, she is magic. Magic - people! Don't try to logically understand it, you can't. It's magic. Just be super, super happy if it happens to you. It's never happened to me. UF ~ If you are listening, we would be very happy to upgrade to a cabin on deck 3 with a port hole instead of the inside we have now on Freedom 9/19/10. (Just in case. ;))

Have a wonderful day!

E-Beth

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.....And then on one Monday (21 days before sailing), the phone calls started coming in on our roll call.

 

Those that weren't home got messages. They had an hour to respond.

 

So what I getting from this is that about 25 days out from my cruises I need to change my voice mail to say: "If this is Royal Caribbean calling, YES!, I do want the upgrade you are calling me about. Just leave the name of my new cabin when you hear the beep. Have nice day....." ;):):D

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So what I getting from this is that about 25 days out from my cruises I need to change my voice mail to say: "If this is Royal Caribbean calling, YES!, I do want the upgrade you are calling me about. Just leave the name of my new cabin when you hear the beep. Have nice day....." ;):):D

Great idea:).. And for all others normal call screening still applies..:D

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Seems all the suites above us are always sold out by the last month on our cruises so we can't get an upgrade even if we wanted to PAY for it!!

E-Beth do you know Uf T.? If it's the same Uf, we were customers years and years ago, 1990's in Charlotte NC when we were sailing HAL. He's a great guy.

Helen and Marvin

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Ok, I'll play the tough-love PIA here. Just pick up the damn phone. It ain't that complicated-I'm sure most of you can figure it out. The phone rings, you pick it up and say "hello"...practice a few times and you'll have the process down.

 

If it is a sales call etc...that is so easy to deal with...just say "No thank you" and then hang up the phone. No need to engage in coversation. Be a human being, be polite but in one sentence and one breath say "No thank you" and immediately hang up.

 

And if you are getting lots of "sales" phone calls just register your phone with the National No Call list.

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........

 

......And if you are getting lots of "sales" phone calls just register your phone with the National No Call list.

 

Sadly, this doesn't always work. We are in the No Call list and we still keep getting inundated with unwanted phone calls, which we do not pick up. (I am so thankful for caller ID!)

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So what I getting from this is that about 25 days out from my cruises I need to change my voice mail to say: "If this is Royal Caribbean calling, YES!, I do want the upgrade you are calling me about. Just leave the name of my new cabin when you hear the beep. Have nice day....." ;):):D

 

Excellent! :D

 

Ok, I'll play the tough-love PIA here. Just pick up the damn phone. It ain't that complicated-I'm sure most of you can figure it out.

 

Yeah except I started getting lots and lots of OUT OF AREA calls. I am on the do not call list. So I started answering them to find out who they were. A past aquintance gave ME as a educational credit reference (unbeknownst to me) before she skipped town. :eek:

 

So every call I answer starts out with the "No I don't know where she is and PLEASE take my number off your list!" Its not that easy when I am the one being harrassed for no reason.

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Sadly, this doesn't always work. We are in the No Call list and we still keep getting inundated with unwanted phone calls, which we do not pick up. (I am so thankful for caller ID!)

 

Do you have credit cards? If so that is probably your source. Businesses you deal with are exempt..and cc companies often have deals with "partner companies" for info sharing...two choices to end this quickly:

 

Take a call and cut them off..say your on the national do not call list and ask the caller how they got your number...if they are totally violating the law they will give you a rash of stuff and hang up... but if they do not instantly hang up then ask for their phone number and business name etc for reporting to the Attorney General's Office...you will quickly disappear from their phone list.

 

If it is (most likely) from a cc/bank "partner" they will advise that they are in a relationship with (name the bank/cc company) and are exempt from the list-get their name (company they are solicating for and the bank/cc they are working with)...then back to step 1 in the original post- say no thanks and hang up.

 

Then immediately call your cc company...have fun with #1 for this menu crap..keep saying "representative" at their voice prompts and you will eventually get a live body. Do NOT go into a long conversation with the first live body. Just say you want to cancel the credit card. They will immediately transfer you to a cancellation manager who's sole job is to keep the account. They will ask why you want to cancel--you say your tired of being harrassed with phone calls, that your on the national do not call list and are constantly (exagerate a minor bit) being called and you have traced the calls to X company who advises that they recieved your number from cc/bank/business.

 

The "manager" may go into a slight script/justification of product partners being exempt etc....just cut them off and say "exactly....your causing my harassament"....at that point the manager will smarten up and ask.."if your removed from all of our partner lists would that be ok?"...you say "yes- I can be called only by the bank if there is a fraud issue and you call to advise a lcok on my account otherwise I never want a call from cc/bank nor any business related to them" (make sure they agree to remove you form ALL partner lists, not just the one you named)...bingo...you keep the cc and the calls stop.

 

You can also spend one Sunday afternoon on the net and instead of hanging out o CC just go to your major accounts: cc, checking/savings bank, mortgage comapny, utilities, phone-house and cell....its not that bad--maybe 20 companies you constantly deal with..most will have a web page section regarding contact, business partners etc that will allow you to opt out of such contact...bingo...5 calls a day will die down to 1 call every 3 months....

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Do you have credit cards? If so that is probably your source. Businesses you deal with are exempt..and cc companies often have deals with "partner companies" for info sharing...two choices to end this quickly:

 

Take a call and cut them off..say your on the national do not call list and ask the caller how they got your number...if they are totally violating the law they will give you a rash of stuff and hang up... but if they do not instantly hang up then ask for their phone number and business name etc for reporting to the Attorney General's Office...you will quickly disappear from their phone list.

 

If it is (most likely) from a cc/bank "partner" they will advise that they are in a relationship with (name the bank/cc company) and are exempt from the list-get their name (company they are solicating for and the bank/cc they are working with)...then back to step 1 in the original post- say no thanks and hang up.

 

Then immediately call your cc company...have fun with #1 for this menu crap..keep saying "representative" at their voice prompts and you will eventually get a live body. Do NOT go into a long conversation with the first live body. Just say you want to cancel the credit card. They will immediately transfer you to a cancellation manager who's sole job is to keep the account. They will ask why you want to cancel--you say your tired of being harrassed with phone calls, that your on the national do not call list and are constantly (exagerate a minor bit) being called and you have traced the calls to X company who advises that they recieved your number from cc/bank/business.

 

The "manager" may go into a slight script/justification of product partners being exempt etc....just cut them off and say "exactly....your causing my harassament"....at that point the manager will smarten up and ask.."if your removed from all of our partner lists would that be ok?"...you say "yes- I can be called only by the bank if there is a fraud issue and you call to advise a lcok on my account otherwise I never want a call from cc/bank nor any business related to them" (make sure they agree to remove you form ALL partner lists, not just the one you named)...bingo...you keep the cc and the calls stop.

 

You can also spend one Sunday afternoon on the net and instead of hanging out o CC just go to your major accounts: cc, checking/savings bank, mortgage comapny, utilities, phone-house and cell....its not that bad--maybe 20 companies you constantly deal with..most will have a web page section regarding contact, business partners etc that will allow you to opt out of such contact...bingo...5 calls a day will die down to 1 call every 3 months....

 

 

Thank you!:):)

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Excellent! :D

 

 

 

Yeah except I started getting lots and lots of OUT OF AREA calls. I am on the do not call list. So I started answering them to find out who they were. A past aquintance gave ME as a educational credit reference (unbeknownst to me) before she skipped town. :eek:

 

So every call I answer starts out with the "No I don't know where she is and PLEASE take my number off your list!" Its not that easy when I am the one being harrassed for no reason.

 

 

You've started the process but you need to END it...get the name of the caller and their business.."xyz credit" or some such....tell them they are violating the National Do Not Call list and how much are they going to pay you for the violation...they will sputter and either hang up or bring on a manager--same speel to the manager...what are they going to pay you for the harrassment?...they will side step the question and promise to remove your number from the account. BEFORE they hang up:

 

Tell them that is "great for tomorrow morning you are calling the consumer affairs division of the attorney general's office" (name varies by state) for follow up reporting their name and firm and you hope your name and number isn't in their file when the AG's Investigator calls. You may have to go through this 2-3-4 times to fully clear your name and number from the system. A little bit of work but better then being afraid to answer your phone. Again- DO NOT engage in a conversation. Just ask, how much are you going to pay me for violating the National Do Not Call List? Do NOT disucss your former friend, just keep askinig the question.

 

Oh some of the more slimy types will try to BS you by saying that this is only their first call and thus no violation now that you have informed them..you respond by saying "sorry, but that is false as they (the caller) had received your name/number' from X (the earlier note holder) who HAD already been so notified to stop all calls, NEVER call you again and to remove your number from the file and thus whether they are the second/third/forth collection agency are bound by what was told to the original account holder...this will stop them in thier tracks. BUT you must follow through. File the complaint with the AG.

 

Will the AG instantly send out an investigator.. NO but it does start a process as certain collection companies are tracked...it also gives you ammo for company #2/#3 when you tell them that #1 has already been referred to the AG and now they will be referred..it will get you off the list/file quicker.

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Ok, I'll play the tough-love PIA here. Just pick up the damn phone. It ain't that complicated-I'm sure most of you can figure it out. The phone rings, you pick it up and say "hello"...practice a few times and you'll have the process down.

 

If it is a sales call etc...that is so easy to deal with...just say "No thank you" and then hang up the phone. No need to engage in coversation. Be a human being, be polite but in one sentence and one breath say "No thank you" and immediately hang up.

 

And if you are getting lots of "sales" phone calls just register your phone with the National No Call list.

 

one of the people expecting a call, said she would not be home to say "hello".

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OH, all of the above is based upon "real experience". I have about 4 cc's from totally different banks..I do not run balances but use one for oveseas travel, one for 'miles', one for internet purchases etc...limits/isolates ID theft issues.

 

So I have been through the "business partner" phone issue that drove me nuts for a bit until I figured it out. I also had an x-live in girl friend who thought as long as she had checks (this was about 10 yrs ago when checks were still somewhat common) she had 'money'. She worked hard for a couple of years...balancing x debt with y...with a payday loan...constant juggle at 464% INTEREST I later learned.

 

After the relationship ended and she moved out the calls looking for her started. Per above those all (but one) ended fairly quickly (even ignoring the do not call list, most states have strict debt collection laws regarding calls etc with hefty civil damages available for those who go after them).

 

One local merchant was old school and "didn't give a damn about "no no call list". I felt sorry for them but couldn't help (no clue where she went and I didn't want to know) and they (he) didn't want to take no for an answer. So I ended it the fun way..here in California we have small claims court (most states do)...simple suit with a $20 filing/service fee and I was (several months later) $2500 richer (it paid for my 2005 NCL Hawaii cruise (old Norwegian Wind-real old school ship I didn't like).....

 

As for someone worried about not being home..I leave custom voice mail msgs all the time...just don't say your gone x to y dates and advertise your absence.

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  • 3 weeks later...
What did they say????????????????????

 

Well i was booked for an outside cabin on my Alaska cruisetour (8/31-9/10/10) and they upgraded us to a balcony cabin. We did not book that originally because the cruisetour being 1540 and if we had gotten the balcony cabin it was 1960 and we could better spend that money on excursions etc. So when we got the free upgrade it was fabulous! I had never been upgraded before and i have 6 cruise credits so I am a platinum member.

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So at 68 days to sailing, what would be a large number of open cabins??

 

In looking at our sailing for 11/14 of the Serenade, there are still 14 of the 35 JS open. I would think this is quite a few. Also 1 OS and 1 RS, and 36 balcony rooms still open.

 

Not diamond yet, so I'm not holding my breath, but would love to try a JS.

 

 

What site did you look up? I would love to know how many cabins we have left on my cruise in January?:rolleyes:

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