DanTheCruisingMan Posted November 22, 2014 #3901 Share Posted November 22, 2014 Dan, We are just off the Ta and it was Kevin Thorogood. Jamie is now the CD as Tim O'Connor had to go home as his wife was ill. Gemma is his sidekick. No date was given for Tim's return Thanks so much! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
mommabean Posted November 22, 2014 #3902 Share Posted November 22, 2014 Hi There! We have Gustavo as our concierge on Indy in two weeks. Does he seem to be ok with D+ in the CL or is he more a suites only guy? I ask bc his email came across with the latter. Thanks! Sent from my iPhone using Forums He uses his legal name and his actual position in his signature as required by the ship. He is the suites concierge, not the diamond concierge, but is as kind, welcoming, and helpful to all. We were in a JS on our sailing with Butcher this year on a different ship. Link to comment Share on other sites More sharing options...
redcrown Posted November 22, 2014 #3903 Share Posted November 22, 2014 Hi There! We have Gustavo as our concierge on Indy in two weeks. Does he seem to be ok with D+ in the CL or is he more a suites only guy? I ask bc his email came across with the latter. Thanks! Sent from my iPhone using Forums We did not have an issue with Butcher when we last sailed with him. We were not in a suite and he treated us just fine. Link to comment Share on other sites More sharing options...
DanTheCruisingMan Posted November 22, 2014 #3904 Share Posted November 22, 2014 Great news. We had the pleasure of having Alan del Fierro on the SR in the DL these past 3 weeks. What a joy! We felt un-welcomed in the CL frankly - but were lucky enough to be treated wonderfully by Alan. He deserves the CL job in the future. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
RoselleU Posted November 22, 2014 #3905 Share Posted November 22, 2014 So happy you enjoyed being with Alan. Do you know how long he will be on this ship? We are sailing on SR January 3 and Alan made our cruise last year. Went downtown to welcome the ship today. She looks great! Counting down the days till we board. Link to comment Share on other sites More sharing options...
pennielz Posted November 22, 2014 #3906 Share Posted November 22, 2014 I did not quote you previously as my comments were not directed to you specifically. The information I offered was simply for those who may not know. I cut crew more slack than land CS employees for what I think are obvious reasons - no days off for an entire contract along with being away from family for many months at a time. I'm sure you understand all of that. Others, including lurkers, may not. There have been some around here who have been very hard on a random concierge from time to time. I wasn't accusing you of doing so. I'm sorry if you thought I was. Thanks. Gina, Thank you for your comments. I did think your post was directed at me even though you didn't quote. I'm happy to know I was mistaken. Thanks! Pennie Link to comment Share on other sites More sharing options...
DanTheCruisingMan Posted November 23, 2014 #3907 Share Posted November 23, 2014 So happy you enjoyed being with Alan. Do you know how long he will be on this ship? We are sailing on SR January 3 and Alan made our cruise last year. Went downtown to welcome the ship today. She looks great! Counting down the days till we board. He will be in the CL in January for a couple of months is what we were told. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Bobal Posted November 23, 2014 #3908 Share Posted November 23, 2014 Great news. We had the pleasure of having Alan del Fierro on the SR in the DL these past 3 weeks. What a joy! We felt un-welcomed in the CL frankly - but were lucky enough to be treated wonderfully by Alan. He deserves the CL job in the future. Sent from my iPhone using Forums Totally agree - what a lovely man. We were made to feel very welcome in the CL (by Rami Tabassi) but preferred the DL because Alan created such a lovely atmosphere in there. Link to comment Share on other sites More sharing options...
CAT GIRL Posted November 23, 2014 #3909 Share Posted November 23, 2014 She's home, in Costa Rica! She doesn't know if she will be back!!!Sending her a message, and I'll let you know, when I get the answer. Sent from my iPhone using Forums Betsy just told me she's coming back in January but not sure which ship. Link to comment Share on other sites More sharing options...
CRUISEMAMI Posted November 23, 2014 #3910 Share Posted November 23, 2014 Betsy just told me she's coming back in January but not sure which ship. Thanks! Yes, when I messaged her with your email, she told me that too!!! Hope she stay with Vision or any ships in FL!! :) Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
scorpluvsdolphins Posted November 23, 2014 #3911 Share Posted November 23, 2014 I'm so HAPPY that she is coming back. I will be on the Vision over Christmas and in March. If she doesn't come back to the vision, I would love for her to go to the enchantment. I live just 20 miles south of Port Canaveral. :-) Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
SherriZ366 Posted November 24, 2014 #3912 Share Posted November 24, 2014 Link to Google Doc on Current Concierges https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
Mark2 Posted November 24, 2014 #3913 Share Posted November 24, 2014 Totally agree - what a lovely man. We were made to feel very welcome in the CL (by Rami Tabassi) but preferred the DL because Alan created such a lovely atmosphere in there. We also found Alan to be a very enthusiastic and attentive host in the DL during our voyages in Jan 2014. We look forward to seeing him again when we return to Serenade in Jan 2015. Link to comment Share on other sites More sharing options...
Folk Singer Posted November 24, 2014 #3914 Share Posted November 24, 2014 Thank you for all the updates.:):) Link to comment Share on other sites More sharing options...
yogimax Posted November 25, 2014 #3915 Share Posted November 25, 2014 Anyone know the email address for the concierge (Kat) on Enchantment? Link to comment Share on other sites More sharing options...
mommabean Posted November 25, 2014 #3916 Share Posted November 25, 2014 Anyone know the email address for the concierge (Kat) on Enchantment? en_concierge@rccl.com Underscore after en Link to comment Share on other sites More sharing options...
WhiteSoxFan Posted November 25, 2014 #3917 Share Posted November 25, 2014 What is the standard rotation for Concierges? We are on the Jewel at the end of January. Does it seems improbable that Diego may still be in the CL since he started back in mid July? He was great last time we were on the Jewel. Link to comment Share on other sites More sharing options...
yogimax Posted November 25, 2014 #3918 Share Posted November 25, 2014 en_concierge@rccl.com Underscore after en Once again, thank you! Link to comment Share on other sites More sharing options...
CAT GIRL Posted November 26, 2014 #3919 Share Posted November 26, 2014 What is the standard rotation for Concierges? We are on the Jewel at the end of January. Does it seems improbable that Diego may still be in the CL since he started back in mid July? He was great last time we were on the Jewel. I'm sorry but Diego will be on vacation at that time. Link to comment Share on other sites More sharing options...
internetwhiz Posted November 26, 2014 #3920 Share Posted November 26, 2014 Talked to Dexter Fraser. He's in the Concierge Lounge on Allure and will be there until March 2015 when he goes on vacation. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
TerriDHair Posted November 26, 2014 #3921 Share Posted November 26, 2014 Talked to Dexter Fraser. He's in the Concierge Lounge on Allure and will be there until March 2015 when he goes on vacation. Sent from my iPhone using Tapatalk Under three weeks until I give him a hug from you. :) Link to comment Share on other sites More sharing options...
SherriZ366 Posted November 26, 2014 #3922 Share Posted November 26, 2014 Talked to Dexter Fraser. He's in the Concierge Lounge on Allure and will be there until March 2015 when he goes on vacation. Sent from my iPhone using Tapatalk Does anyone know if Fernando and Ana Jiminez are still on Allure? Link to comment Share on other sites More sharing options...
internetwhiz Posted November 26, 2014 #3923 Share Posted November 26, 2014 Under three weeks until I give him a hug from you. :) Ok! I'll see him if we book the January 11th cruise. Navigator would dock alongside Allure in Cozumel. This is when we saw him in Coz In March Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
internetwhiz Posted November 26, 2014 #3924 Share Posted November 26, 2014 Does anyone know if Fernando and Ana Jiminez are still on Allure? I'll ask Dexter. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
travelgoddess1 Posted November 26, 2014 #3925 Share Posted November 26, 2014 Talked to Dexter Fraser. He's in the Concierge Lounge on Allure and will be there until March 2015 when he goes on vacation. Sent from my iPhone using Tapatalk Oh, good, that means he will be on for our upcoming b2b. I've never met him, and am looking forward to it -- thanks, Karen. :) Link to comment Share on other sites More sharing options...
Recommended Posts