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TRAVEL ZONE - watch out!!


JF - retired RRT
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We are leaving Houston on 2/1/15 on Emerald Princess. Our hotel doesn't provide shuttle service and recommended Travel Zone:mad:

Arrangements were made. There were a total of 8 at this hotel and we got together through CC and booked a van. We had all contacted Travel Zone:mad: by the first of the year and were confirmed.

 

On 1/27/15 got an email from Travel Zone:mad: that all shuttles are cancelled from Jan 30 to Feb 23. No explanation...just cancelled.

One of the members of our group called and asked "why?", the response was that they are "overbooked". For a MONTH!!???:mad:

 

Another member of our group called and was told that Travel Zone:mad: is no longer servicing the Bayport area.

 

We scrambled and made other arrangements. Today got a phone call from Travel Zone:mad:. "We now have a vehicle available, would you like to reschedule?" They must be joking!!!

 

Which is it Travel Zone?? Are you overbooked? Or are you pulling out of Bayport?

 

Suggestion: don't use Travel Zone!!!!!

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We are leaving Houston on 2/1/15 on Emerald Princess. Our hotel doesn't provide shuttle service and recommended Travel Zone:mad:

Arrangements were made. There were a total of 8 at this hotel and we got together through CC and booked a van. We had all contacted Travel Zone:mad: by the first of the year and were confirmed.

 

On 1/27/15 got an email from Travel Zone:mad: that all shuttles are cancelled from Jan 30 to Feb 23. No explanation...just cancelled.

One of the members of our group called and asked "why?", the response was that they are "overbooked". For a MONTH!!???:mad:

 

Another member of our group called and was told that Travel Zone:mad: is no longer servicing the Bayport area.

 

We scrambled and made other arrangements. Today got a phone call from Travel Zone:mad:. "We now have a vehicle available, would you like to reschedule?" They must be joking!!!

 

Which is it Travel Zone?? Are you overbooked? Or are you pulling out of Bayport?

 

Suggestion: don't use Travel Zone!!!!!

 

Did you post this on the review sites such as expedia/yelp etc?

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We are leaving Houston on 2/1/15 on Emerald Princess. Our hotel doesn't provide shuttle service and recommended Travel Zone:mad:

Arrangements were made. There were a total of 8 at this hotel and we got together through CC and booked a van. We had all contacted Travel Zone:mad: by the first of the year and were confirmed.

 

On 1/27/15 got an email from Travel Zone that all shuttles are cancelled from Jan 30 to Feb 23. No explanation...just cancelled.

One of the members of our group called and asked "why?", the response was that they are "overbooked". For a MONTH!!???:mad:

 

Another member of our group called and was told that Travel Zone:mad: is no longer servicing the Bayport area.

 

We scrambled and made other arrangements. Today got a phone call from Travel Zone:mad:. "We now have a vehicle available, would you like to reschedule?" They must be joking!!!

 

Which is it Travel Zone?? Are you overbooked? Or are you pulling out of Bayport?

 

Suggestion: don't use Travel Zone!!!!!

 

 

Your suggestion is right on

Cato

 

Completed Cruises !

Pre-cruise Days - The Big Red Boat, 1993 ??

1st cruise - Coral Princess, 19 November 2008, 10 day Panama Canal, FLL to ACA

2nd cruise - Coral Princess, 15 May 2009, 3 day Repositioning, Los Angeles to Vancouver.

3rd cruise - Sapphire Princess, 25 November 2009? 7 day Mexican Riviera.

4th cruise - Golden Princes, 12 June 2010, 7 day Alaska. (Golden Anniversary Cruise)

5th Cruise - Island Princess, 04 October 2010, Vancouver - Los Angeles, Repositioning

6th cruise - Sapphire Princess, 05 January 2011, 10 day Mexican Riviera. LA to LA.

7th cruise - Golden Princess, 11 May 2011, 3 day, LA to Vancouver, Repositioning

8th cruise - Sapphire Princess, 14 May 2011, 1 day, Vancouver to Seattle, Repositioning

9th cruise - Coral Princess 19 May 2011 2 day, San Francisco to Vancouver, Repositioning

10th & 11th cruises - Coral Princess 02 July to 16 July 2011, round trip Vancouver - Whittier Alaska, B2B

12th & 13th cruises - Sapphire Princess, x2, Cabins, 18 Sep. 2011, 1 day, Seattle to Vancouver, Repositioning

14th & 15th cruises - Golden Princess, x2, Cabins, 24 Sep. 2011, 1 day, Seattle to Vancouver, Repositioning.

We have now reached Elite status with Princess Cruise Lines :D

16th cruise - Oasis of the Seas, 26 Nov. 2011, 7 day, Western Caribbean, Ft. Lauderdale, Ret.

17th & 18th cruises - Crown Princess B2B, 03 - 10 Dec & 10 - 17 Dec 2011, 14 Days, South & western Caribbean

19th cruise - Grand Princess, 31 Mar. - 07 April 2012, 7 Days, Eastern Caribbean, FLL - FLL

20th cruise - Island Princess, 06-16 June 2012, 10 day cruisetour Vancouver - Wittier

21th cruise - Emerald Princess, 16 day, 10 - 26 Sep. 2012, TA, Copenhagen - New York

22nd cruise - Carnival Ecstasy 10 - 14 January, 2013, 4 Day Bahamas, Port Canaveral Ret.

23rd cruise - Sapphire Princess 30 March - 06 April, 2013, 7 Day Coastal LA - LA

24th cruise - Coral Princess, 19 May - 22 May, 2013, 3 Day Repositioning Cruise, LA - Vancouver

25th cruise - Royal Princess 16 June - 05 July, 2013, 19 Day Inaugural cruise, Southampton - Venice.

26th cruise - Emerald Princess, 06 - 16 October, 2013, 10 Day Canada - New England, Quebec city to New York

27th cruise - Royal Princess, 24 November - 01 December, 2013, 7 Day,Eastern Caribbean, Fort Lauderdale Ret.

28th cruise - Sapphire Princess, 20 - 24 Jan, 2014, 4 Days, California

29th cruise - Crown Princess, 03 - 10 May 2014, 7 Day, LA to Vancouver.

30th cruise - Pacific Princess, 05 - 12 Aug. 2014, 7 Days, Vancouver RT, Alaska

31st cruise - Golden Princess, 13 - 17 Oct. 2014, 4 Days, LA - Mexican Riv, RT,

32nd cruise - Crown Princess, 20 - 27 Dec. 2014, 7 Days, LA - Mexican Riv, RT.

 

Edited by Donna’s Mom & Dad
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Just curious which hotel you are staying at. Our hotel recommended them for our transfer from George Bush Airport to the hotel. Now I think I'd better check on other options. Any opinions on transfer companies from the airport. Thanks!

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Just curious which hotel you are staying at. Our hotel recommended them for our transfer from George Bush Airport to the hotel. Now I think I'd better check on other options. Any opinions on transfer companies from the airport. Thanks!

We drove, so not familiar with airport transfers.

We ended up with AAA taxi (don't know if they operate at the airport).

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I see Super Shuttle all over town in fairly new vans etc...I'd say they do a decent job and have a good national reputation as well.

 

Sorry the front end of the cruise is off to such a rocky start for the OP and friends. Enjoy the cruise despite the bumpy beginning.

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