Andie272 Posted February 18, 2015 #1 Share Posted February 18, 2015 I changed my booking today to include the free beverage package, the update invoice I got shows it, but when I log into My Cruises on RCI site I don't see it. Does it just take time to update? Will it not show it something? Link to comment Share on other sites More sharing options...
topnole Posted February 18, 2015 #2 Share Posted February 18, 2015 It probably never will. Print out your invoice and bring with you just in case. I changed my booking today to include the free beverage package, the update invoice I got shows it, but when I log into My Cruises on RCI site I don't see it. Does it just take time to update? Will it not show it something? Link to comment Share on other sites More sharing options...
Royal Caribbean International Posted February 18, 2015 #3 Share Posted February 18, 2015 I changed my booking today to include the free beverage package, the update invoice I got shows it, but when I log into My Cruises on RCI site I don't see it. Does it just take time to update? Will it not show it something? Hi! It takes some time to update, but please reach out to us within the next few days if you don't see a change! You can reach us at: (800) 529-6918. We're here to help! Link to comment Share on other sites More sharing options...
Ashland Posted February 18, 2015 #4 Share Posted February 18, 2015 I changed my booking today to include the free beverage package, the update invoice I got shows it, but when I log into My Cruises on RCI site I don't see it. Does it just take time to update? Will it not show it something? Sorry confused..."free" beverage package or you paid to add the beverage package :confused: Link to comment Share on other sites More sharing options...
jaspbri0317 Posted February 19, 2015 #5 Share Posted February 19, 2015 yes...please enlighten us on the "free" drink package! Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted February 19, 2015 #6 Share Posted February 19, 2015 Hi! It takes some time to update, but please reach out to us within the next few days if you don't see a change! You can reach us at: (800) 529-6918. We're here to help! Well hello there RCI! Good to see you :D Link to comment Share on other sites More sharing options...
willcruiseanythyme Posted February 19, 2015 #7 Share Posted February 19, 2015 I also added a drink package as well as transfers and nothing showed on "my cruises" either. Link to comment Share on other sites More sharing options...
Merion_Mom Posted February 19, 2015 #8 Share Posted February 19, 2015 Hi! It takes some time to update, but please reach out to us within the next few days if you don't see a change! You can reach us at: (800) 529-6918. We're here to help! Well hello there RCI! Good to see you :D Whoa! THAT was a shocker! :eek: Link to comment Share on other sites More sharing options...
Ken at the beach Posted February 19, 2015 #9 Share Posted February 19, 2015 Whoa! THAT was a shocker! :eek: M Bayley mentioned in the live chat last week that they were looking at having a presence on this board as they did on the Celebrity boards. Link to comment Share on other sites More sharing options...
Rare nimbex1970 Posted February 19, 2015 #10 Share Posted February 19, 2015 shocked as well... now I need to behave myself before my cruise, or my pictures will be posted in the security office:p Link to comment Share on other sites More sharing options...
Luv2Cruise1980 Posted February 19, 2015 #11 Share Posted February 19, 2015 Wait a second. They have a "free" beverage package???? I swear I will call them up right now and take advantage of it!! Please inform us if it is true. Link to comment Share on other sites More sharing options...
rockyhavoc Posted February 19, 2015 #12 Share Posted February 19, 2015 I have 2 cruises booked for this year and was given a free drinks package with both. As far as i know these were offers for the UK market at that time. \however they are not showing on \my \cruises for both. One was booked direct with RCI and the other with a travel agent. The first of these cruises is in April. Who do i contact to make sure these are added or is my payment receipt proof enough. Maria Link to comment Share on other sites More sharing options...
CruiseKeeper Posted February 19, 2015 #13 Share Posted February 19, 2015 Wait, what? Who is that? Just kidding, happy to see you, and here I thought you were just a lurker! :D Link to comment Share on other sites More sharing options...
Elizanessie Posted February 19, 2015 #14 Share Posted February 19, 2015 M Bayley mentioned in the live chat last week that they were looking at having a presence on this board as they did on the Celebrity boards. RCI joined here not that long before Quantum was launched...but hasn't been around much. Link to comment Share on other sites More sharing options...
Andie272 Posted February 19, 2015 Author #15 Share Posted February 19, 2015 Hi! It takes some time to update, but please reach out to us within the next few days if you don't see a change! You can reach us at: (800) 529-6918. We're here to help! Thank you! As for the comments about the "free" package...thank you for your unsolicited comments.... Link to comment Share on other sites More sharing options...
suzinva Posted February 19, 2015 #16 Share Posted February 19, 2015 Thank you! As for the comments about the "free" package...thank you for your unsolicited comments.... What, you don't appreciate sarcasm? :D:p BTW, impressed that you got a response from RCI directly :eek::) Link to comment Share on other sites More sharing options...
Andie272 Posted February 19, 2015 Author #17 Share Posted February 19, 2015 What, you don't appreciate sarcasm? :D:p BTW, impressed that you got a response from RCI directly :eek::) Only from you Suz :p Link to comment Share on other sites More sharing options...
kezz Posted February 20, 2015 #18 Share Posted February 20, 2015 I have 2 cruises booked for this year and was given a free drinks package with both. As far as i know these were offers for the UK market at that time. \however they are not showing on \my \cruises for both. One was booked direct with RCI and the other with a travel agent. The first of these cruises is in April. Who do i contact to make sure these are added or is my payment receipt proof enough. Maria Same here, got Select package included. But not showing up under in my account on RCI web site. We are wanting to upgrade one of the packages to Premier, But unable to do this as it's not showing our current drink package. Would be nice to know if it will ever show up. Kezz Link to comment Share on other sites More sharing options...
KAYTWO Posted February 20, 2015 #19 Share Posted February 20, 2015 Meanwhile, here in Australia they just keep hiking up the prices! Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted February 20, 2015 #20 Share Posted February 20, 2015 Same here, got Select package included. But not showing up under in my account on RCI web site. We are wanting to upgrade one of the packages to Premier, But unable to do this as it's not showing our current drink package. Would be nice to know if it will ever show up. Kezz And there's me wanting to downgrade my included package to the Royal Replenish. Not looking for any money back just don't need all that alcohol. Have given up trying to phone and email and will attempt to have that discussion on board. Linda Link to comment Share on other sites More sharing options...
kezz Posted February 20, 2015 #21 Share Posted February 20, 2015 And there's me wanting to downgrade my included package to the Royal Replenish. Not looking for any money back just don't need all that alcohol. Have given up trying to phone and email and will attempt to have that discussion on board. Linda I think this is why so many Long queues at Guest service. That's what I want to avoid. Also our TA says we have the Package, so why doesn't it show on My Account. I don't like uncertainty. And just wish it would show what we're getting. Kezz Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now