baz48 Posted July 14, 2015 #51 Share Posted July 14, 2015 No, unfortunately the shareholder once only counts cruise days for the amount of credit. I'm on a 15 day Alaska cruisetour but my credit was $100 for the 7 day cruise. Oh well. That's what I figured. Thanks. Link to comment Share on other sites More sharing options...
Astro Flyer Posted July 14, 2015 #52 Share Posted July 14, 2015 Any chance the shareholder credit includes the land tour portion, or is it just the cruise portion? Our cruise is 11 days, but the total with land tour is 19 days so it would make a difference. Thanks. While the application form does not specifically exclude the land portion, it only mentions the number of "cruise" days, "onboard" credit & one per "cabin". There is nothing about the land portion of a cruisetour being included so apparently it is not considered when determining the amount of "onboard" credit. Link to comment Share on other sites More sharing options...
TwoBadKnees Posted July 21, 2015 #53 Share Posted July 21, 2015 (edited) Does the shareholder credit still show under Personalizer/Payments and Credits? I recently faxed in a request, but nothing shows yet - Cruise is still a couple months out. edit: fwiw - Cruise was booked using an agent, not Princess website. Edited July 21, 2015 by TwoBadKnees Link to comment Share on other sites More sharing options...
paul929207 Posted July 21, 2015 #54 Share Posted July 21, 2015 Does the shareholder credit still show under Personalizer/Payments and Credits? I recently faxed in a request, but nothing shows yet - Cruise is still a couple months out. edit: fwiw - Cruise was booked using an agent, not Princess website. Yes, it will show up once it is processed. I believe you must have a statement dated within 90 days of sailing Link to comment Share on other sites More sharing options...
Colo Cruiser Posted July 21, 2015 #55 Share Posted July 21, 2015 Does the shareholder credit still show under Personalizer/Payments and Credits? I recently faxed in a request, but nothing shows yet - Cruise is still a couple months out. edit: fwiw - Cruise was booked using an agent, not Princess website. Yes its will show up on booked cruises only. Link to comment Share on other sites More sharing options...
Thrak Posted July 21, 2015 #56 Share Posted July 21, 2015 (edited) Does the shareholder credit still show under Personalizer/Payments and Credits? I recently faxed in a request, but nothing shows yet - Cruise is still a couple months out. edit: fwiw - Cruise was booked using an agent, not Princess website. If you are certain you faxed the info correctly you can call 800 872 6779 ext. 30317 and ask them to check for you. This is the proper number and extension for checking on faxed OBC requests. Edited July 21, 2015 by Thrak Link to comment Share on other sites More sharing options...
TwoBadKnees Posted July 21, 2015 #57 Share Posted July 21, 2015 (edited) Thanks - I'll give them some time - I don't want to pester them. With all the different times I've submitted the credits over the years, maybe only once I've seen the credit show as quick as others have posted. I wonder if they credit them based on the date of the cruise, meaning those like me who send them two months out are on the bottom of the pile. Edited July 21, 2015 by TwoBadKnees Link to comment Share on other sites More sharing options...
caribill Posted July 22, 2015 #58 Share Posted July 22, 2015 Thanks - I'll give them some time - I don't want to pester them. With all the different times I've submitted the credits over the years, maybe only once I've seen the credit show as quick as others have posted. I wonder if they credit them based on the date of the cruise, meaning those like me who send them two months out are on the bottom of the pile. Call them. If it has been a week, then your request did not make it. They process them in the order of receiving them. When you call it is helpful if you can tell them the FAX number you sent it to and the time and date you sent it. Link to comment Share on other sites More sharing options...
jimmieg Posted July 22, 2015 #59 Share Posted July 22, 2015 Always helpful to check your sent fax for the "OK" confirmation if your fax machine provides one to show fax went through. Sent from my SAMSUNG-SM-N910A using Tapatalk Link to comment Share on other sites More sharing options...
Dudleydog73 Posted July 22, 2015 #60 Share Posted July 22, 2015 Call them. If it has been a week, then your request did not make it. They process them in the order of receiving them. When you call it is helpful if you can tell them the FAX number you sent it to and the time and date you sent it. I believe you meant to say the fax number you sent it FROM, as that is what they always ask. [emoji3] Link to comment Share on other sites More sharing options...
caribill Posted July 22, 2015 #61 Share Posted July 22, 2015 I believe you meant to say the fax number you sent it FROM, as that is what they always ask. [emoji3] Actually both. They have more than one number and need to look at the one it was sent to in order to search for the one it was sent from. Link to comment Share on other sites More sharing options...
Mingus Posted July 22, 2015 #62 Share Posted July 22, 2015 Thanks - I'll give them some time - I don't want to pester them. With all the different times I've submitted the credits over the years, maybe only once I've seen the credit show as quick as others have posted. I wonder if they credit them based on the date of the cruise, meaning those like me who send them two months out are on the bottom of the pile. I faxed in a shareholder obc request last week, for a cruise departing in 2 1/2 months, and the obc appeared in my personalizer after about 2 days. Link to comment Share on other sites More sharing options...
TwoBadKnees Posted July 23, 2015 #63 Share Posted July 23, 2015 Mine has now shown up! Link to comment Share on other sites More sharing options...
Colo Cruiser Posted July 23, 2015 #64 Share Posted July 23, 2015 Mine has now shown up! Excellent! Link to comment Share on other sites More sharing options...
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