Shareholder Benefit Quick Turn Around

[woohooTOO]

We booked a Drop and Go Deal with a sailing date of May 13 yesterday. I faxed the Shareholder Benefit information to Princess this morning. The benefit was posted to my booking within two hours. Outstanding job, Princess.:)

[Jersey42]

I faxed mine in before 9:00 am EDT and it was posted to my personalizer when I checked at lunch time. With the time zone difference, I thought this was awesome. I had similar results in 2014.

[Kamloops50]

It usually is about 24 to 48 hours. Sometimes the same day or the next business day . This department only works from 6AM (EDT) to 9PM (EDT) Monday to Friday except for holidays.

[MicCanberra]

Excellent work, got to love that SBC.:D

[Colo Cruiser]

I booked my Emerald cruise in March on Friday afternoon for a Sunday sailing and faxed in the shares form and was applied with in an hour.

[junglejane]

We also got same day application of the shareholder benefit. Well done Princess!

[sunshine nana]

Would someone please post the fax number for sending for shareholder credit? Thanks

[Colo Cruiser]

Would someone please post the fax number for sending for shareholder credit? Thanks

 

 

In the US and Canada

Fax: (661) 753-0180

 

Mail: 24303 Town Center Drive

Santa Clarita, CA 91355 U.S.A.

Edited May 10, 2015 by Colo Cruiser

[Thrak]

Would someone please post the fax number for sending for shareholder credit? Thanks

 

In the US and Canada

Fax: (661) 753-0180

 

Mail: 24303 Town Center Drive

Santa Clarita, CA 91355 U.S.A.

 

Once the info is submitted there is a phone number that can be used to check if the fax was received or if there are any questions related to your submission

 

Tel 800 872 6779 ext. 30317 (For Confirming OBC Fax Has Been Received)

 

[Colo Cruiser]

Once the info is submitted there is a phone number that can be used to check if the fax was received or if there are any questions related to your submission

 

Tel 800 872 6779 ext. 30317 (For Confirming OBC Fax Has Been Received)

 

 

 

Yes.

[san diego sue]

Faxed in on this Monday and it was posted within an hour of submission.And for the first time I got an email. It didn't mention the OBC but was a booking summary and OBC was with it.

[Framwith]

Does the shareholder benefit show up in the On-board Credits as a "On-board Sales Promotion"?

[Jersey42]

Does the shareholder benefit show up in the On-board Credits as a "On-board Sales Promotion"?

 

It should show up as "Shareholders Benefits*". (The asterisk indicates non-refundable credit.) "Onboard Sales Promotion*" is normally the credit you get from purchasing a Future Cruise Credit on a previous voyage.

[Framwith]

It should show up as "Shareholders Benefits*". (The asterisk indicates non-refundable credit.) "Onboard Sales Promotion*" is normally the credit you get from purchasing a Future Cruise Credit on a previous voyage.

 

A sum of a $100 was credited to my account just after I booked.

 

Some days later I made the Shareholder benefit application for my Wife by email for the Royal Princess round UK cruise in July for 12 days.. Nothing happened other than the automated response email.

 

I then phoned Princess at Southampton and they said that the $100 credit I had initial received was the Shareholders Benefit and it had been credited to my account as I was the principle guest. This original $100 credit was before we had made the application for Shareholders Benefit.

 

All a bit odd anyway as normally the credit is made to my Wife's account who actually owns the shares.

 

What now, a phone call or a letter to try and sort things out.

[Jersey42]

The information I gave was what I see in the United States. If you are from the UK, they may post the credits differently. If someone from the UK does not chime in, I would definitely call. It is easier to straighten things out before you are on board. Good luck.

Edited May 15, 2015 by Jersey42

[Framwith]

The information I gave was what I see in the United States. If you are from the UK, they may post the credits differently. If someone from the UK does not chime in, I would definitely call. It is easier to straighten things out before you are on board. Good luck.

 

Thanks for your help, I will give them another call.

[Colo Cruiser]

Thanks for your help, I will give them another call.

 

 

How far out is your cruise? They only show closer to the sailing.