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Offers received from Club Royale (Royal Caribbean)

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Out of curiosity, are there other Canadians that are Club Royale members and don't receive any offers? If not having a US address is the problem with not receiving any casino offers, we should have been told that from the beginning, instead of wondering why we aren't receiving any offers. I wonder if they could come up with something for us, just an idea.

Rhonda

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[quote name='Bronx12']Out of curiosity, are there other Canadians that are Club Royale members and don't receive any offers? If not having a US address is the problem with not receiving any casino offers, we should have been told that from the beginning, instead of wondering why we aren't receiving any offers. I wonder if they could come up with something for us, just an idea.

Rhonda[/quote]

Yes I am Canadian and have never received any emails or snail mail offers ever!

I have told them every time and they never have provided any explanation.

I have not sailed since Nov 16 and now I guess I’m no longer a “lifetime” Casino Royale player as the letter states that I received when being invited. everyvtime I call for a price my special price with casino discount is usually higher than I can get online without paying US dollars. Oh well I won’t be spending allot in the casino on my next sailing it doesn’t seem to matter as they are such terrible offers now compared to before this new wonderful program they have implemented.

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I think it would be better to ask if there any Canadians on this forum receiving these offers?


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I am Canadian. We started sailing Royal in November 2014. I know we got email offers in Q4 2016. We have not received any emails since and have never gotten anything in snail mail. I do get regular RCL and C&A emails.


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[quote name='snoope']I think it would be better to ask if there any Canadians on this forum receiving these offers?


Sent from my iPhone using Forums[/quote]


Good call, but I figured there were more not receiving offers and maybe Royal would see this and try to fix it somehow :)

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[quote name='Bronx12']Out of curiosity, are there other Canadians that are Club Royale members and don't receive any offers? If not having a US address is the problem with not receiving any casino offers, we should have been told that from the beginning, instead of wondering why we aren't receiving any offers. I wonder if they could come up with something for us, just an idea.

Rhonda[/QUOTE]
Hi we aren't Canadian we are British but we don't receive emails or snail mail from the casino. According to them we are set up for emails but they simply don't arrive. Another rep simply said good luck when I asked him to check if we should receive emails being in a foreign country 😔😔 he seemed to think they were more concerned with the US clients as they may have less travel to get to ports so are more likely to cruise when offers come up 😡😡

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Has anyone gotten the flyer for the new program? Would you be kind enough to post it? By the way, we will have to requalify each year—according to the latest rep with whom I spoke. First year qualifying period is 17 or 18 months, second year is 15 months and then 12 months each year after that. Thanks for any info. Katherine

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[quote name='Lady Hudson']Has anyone gotten the flyer for the new program? Would you be kind enough to post it? By the way, we will have to requalify each year—according to the latest rep with whom I spoke. First year qualifying period is 17 or 18 months, second year is 15 months and then 12 months each year after that. Thanks for any info. Katherine[/QUOTE]



From the many reps I spoke to this is not accurate.

While there is a qualifying period every year you can only move up. Once you attain a level you don’t move down.


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Interesting. The rep this morning was very, very clear saying that many folks are misinformed. He thought it pretty funny that players would think there would be no requalification needed to continue to get the benefits. I reminded him that the old “VIP” status did not require requalification and he agreed. I guess we will just have to wait and see. But I would love to see something in writing. The rep I spoke to said he had nothing to send out.


I think I will be fine getting to the second tier - free drinks and no 5 percent fee. I am a blackjack player and points do not accumulate very quickly, but I am cruising 8 or 9 times a year. Katherine

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[quote name='Lady Hudson']Interesting. The rep this morning was very, very clear saying that many folks are misinformed. He thought it pretty funny that players would think there would be no requalification needed to continue to get the benefits. I reminded him that the old “VIP” status did not require requalification and he agreed. I guess we will just have to wait and see. But I would love to see something in writing. The rep I spoke to said he had nothing to send out.


I think I will be fine getting to the second tier - free drinks and no 5 percent fee. I am a blackjack player and points do not accumulate very quickly, but I am cruising 8 or 9 times a year. Katherine[/quote]

The rep I spoke with yesterday said we had to re-qualify each year, you start at the lowest level if you have not obtained enough points.

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Got very interesting offer ...something different then usually getting ..Must booked by March 26th and travel by December 16th , 2018 and there is huge list of cruises to choose or nice amount of money. Just call and ask CR if you have this offer.

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[quote name='Bronx12']The rep I spoke with yesterday said we had to re-qualify each year, you start at the lowest level if you have not obtained enough points.[/QUOTE]



I had to call casino royale because of an upcoming cruise booked through them and asked about the point system. I wanted to know if they could tell me where we were at on points from the period of June 2016 through December 2017 and they could not. (so I know if will continue to have complimentary alcohol on our April 8 cruise) The rep said they could only tell us what our points were from our last cruise. But on 3/31 they’ll be able to give out total points for the period. Was also told that the requalifying It is based on the previous year. I guess wwe’ll all know the facts on 3/31.


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[quote name='Lady Hudson']Is there a title for this offer? Thanks[/quote]

yes, its said "Place a max bet on 2018"

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[quote name='Happy Bee']Got very interesting offer ...something different then usually getting ..Must booked by March 26th and travel by December 16th , 2018 and there is huge list of cruises to choose or nice amount of money. Just call and ask CR if you have this offer.[/quote]

I received this one yesterday as well. I was pleasantly surprised to see a Bermuda sailing on there. Not sure if we’ll take any of them on top of the ones we already have booked, but we’ll see. :)

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[FONT=arial][FONT=Arial, Helvetica, sans-serif][SIZE=3][quote name='BEENSAILING']Linda - thanks for taking the time to post. I would be a major handicap for any real golfer...
I could not make the golf cruise last time but I am planning on going in May. (I thought about Sept. date but thought the weather would be better in May.) According to the invitation I received there is no cost - included is my stateroom, golf tournament entry fee for one, comp green fees and cart, transportation, reception and pairings party... And (of course) nice to know Andy will be performing! Thanks for the email address. And I hope you decide to go... would be nice to see you again...[/quote][/SIZE][/FONT][/FONT]
[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][SIZE=3]Received my Golf invite there is no cost for me too, last year they wanted me to pay $250 to play in the Golf event. You know me, I would jump on Anthem in a heartbeat [/SIZE][/FONT][/FONT][/COLOR];) ,going again next Sunday---[COLOR=#000000][FONT=Arial]won't know until April if we're able to do any May sailings. I just spoke to Dawn and Andy will definitely be on board [/FONT][/COLOR]:D:cool:

[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][SIZE=3]Don't worry about your handicap, mine is so bad and the team we previously played with wanted to team up with us again----lol, we had a lot of fun. If we do go on that sailing, I'll probably not play Golf this time.[/SIZE][/FONT][/FONT][/COLOR]

[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][SIZE=3][COLOR=#333333][quote name='RETNAVY1996']Got off the Oasis yesterday and they are starting to move slot machines around in preparation to get some new ones. Looks like it might be soon And rumor has it that other ships will be getting some new ones also.[/quote][/COLOR]
[/SIZE][/FONT][/FONT][/COLOR][COLOR=#000000][FONT=arial][COLOR=#333333][FONT=Arial, Helvetica, sans-serif][SIZE=3]I was told Anthem is getting new slots too but they could not tell me the ETA.[/SIZE][/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][COLOR=#333333][quote name='BEENSAILING']On no... taking away the machines which pay!!!![/quote][/COLOR][COLOR=#333333][SIZE=3]
[/SIZE][/COLOR][/FONT][/FONT][/COLOR][COLOR=#000000][FONT=arial][COLOR=#333333][FONT=Arial, Helvetica, sans-serif]Or, taking away the machines they are not making any money on because they are not being played enough to make the casino any money.[/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][COLOR=#333333][quote name='Lady Hudson']Has anyone gotten the flyer for the new program? Would you be kind enough to post it? By the way, we will have to requalify each year—according to the latest rep with whom I spoke. First year qualifying period is 17 or 18 months, second year is 15 months and then 12 months each year after that. Thanks for any info. Katherine[/quote][/COLOR][COLOR=#333333]
[/COLOR][/FONT][/FONT][/COLOR][COLOR=#000000][FONT=arial][COLOR=#333333][FONT=Arial, Helvetica, sans-serif]Nothing yet, I spoke with them yesterday and they said sometime in March we should received an email.[/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][COLOR=#333333][FONT="][quote name='Happy Bee']Got very interesting offer ...something different then usually getting ..Must booked by March 26th and travel by December 16th , 2018 and there is huge list of cruises to choose or nice amount of money. Just call and ask CR if you have this offer.[/quote][/FONT][/COLOR]
[/FONT][/COLOR][COLOR=#000000][FONT=arial]I received the offer, I'm sure not as good as yours [/FONT][/COLOR]:)[COLOR=#000000][FONT=arial] my offer only has a listing of 5 cruises that are only 3 or 4 night sailings or a dollar amount towards a cruise of my choice.. Hope to see you in the near future [/FONT][/COLOR]:D

[COLOR=#000000][FONT=arial][COLOR=#666666][FONT="]Casino Royale[/FONT][/COLOR]SM[COLOR=#666666][FONT="] invites you to win big in the new year with an exclusive[/FONT][/COLOR]
[COLOR=#666666][FONT="]selection of action-packed itineraries and a complimentary stateroom[/FONT][/COLOR]
[COLOR=#666666][FONT="]on the house.[/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][COLOR=#666666][FONT="]
[/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][COLOR=#666666][FONT="]There's also a Baseball offer going out to CR members, if you qualify for invites.[/FONT][/COLOR][/FONT][/COLOR] Edited by Life is Good Cruising

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[quote name='Life is Good Cruising'][FONT=arial][FONT=Arial, Helvetica, sans-serif][SIZE=3][/SIZE][/FONT][/FONT]
[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][SIZE=3]Received my Golf invite there is no cost for me too, last year they wanted me to pay $250 to play in the Golf event. You know me, I would jump on Anthem in a heartbeat [/SIZE][/FONT][/FONT][/COLOR];) ,going again next Sunday---[COLOR=#000000][FONT=Arial]won't know until April if we're able to do any May sailings. I just spoke to Dawn and Andy will definitely be on board [/FONT][/COLOR]:D:cool:

[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][SIZE=3]Don't worry about your handicap, mine is so bad and the team we previously played with wanted to team up with us again----lol, we had a lot of fun. If we do go on that sailing, I'll probably not play Golf this time.[/SIZE][/FONT][/FONT][/COLOR]

[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][SIZE=3][COLOR=#333333][/COLOR]
[/SIZE][/FONT][/FONT][/COLOR][COLOR=#000000][FONT=arial][COLOR=#333333][FONT=Arial, Helvetica, sans-serif][SIZE=3]I was told Anthem is getting new slots too but they could not tell me the ETA.[/SIZE][/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][COLOR=#333333][/COLOR][COLOR=#333333][SIZE=3]
[/SIZE][/COLOR][/FONT][/FONT][/COLOR][COLOR=#000000][FONT=arial][COLOR=#333333][FONT=Arial, Helvetica, sans-serif]Or, taking away the machines they are not making any money on because they are not being played enough to make the casino any money.[/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][FONT=Arial, Helvetica, sans-serif][COLOR=#333333][/COLOR][COLOR=#333333]
[/COLOR][/FONT][/FONT][/COLOR][COLOR=#000000][FONT=arial][COLOR=#333333][FONT=Arial, Helvetica, sans-serif]Nothing yet, I spoke with them yesterday and they said sometime in March we should received an email.[/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][COLOR=#333333][FONT="][/FONT][/COLOR]
[/FONT][/COLOR][COLOR=#000000][FONT=arial]I received the offer, I'm sure not as good as yours [/FONT][/COLOR]:)[COLOR=#000000][FONT=arial] my offer only has a listing of 5 cruises that are only 3 or 4 night sailings or a dollar amount towards a cruise of my choice.. Hope to see you in the near future [/FONT][/COLOR]:D

[COLOR=#000000][FONT=arial][COLOR=#666666][FONT="]Casino Royale[/FONT][/COLOR]SM[COLOR=#666666][FONT="] invites you to win big in the new year with an exclusive[/FONT][/COLOR]
[COLOR=#666666][FONT="]selection of action-packed itineraries and a complimentary stateroom[/FONT][/COLOR]
[COLOR=#666666][FONT="]on the house.[/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][COLOR=#666666][FONT="]
[/FONT][/COLOR][/FONT][/COLOR]
[COLOR=#000000][FONT=arial][COLOR=#666666][FONT="]There's also a Baseball offer going out to CR members, if you qualify for invites.[/FONT][/COLOR][/FONT][/COLOR][/QUOTE]



Interesting... what’s the details of the baseball offer?


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Just got off Adventure a few days ago. I got a certificate but they also wiped all my onboard spending including my gratuity charges. I can’t recall them doing that in the last few years.


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[quote name='Denversail']Just got off Adventure a few days ago. I got a certificate but they also wiped all my onboard spending including my gratuity charges. I can’t recall them doing that in the last few years.


Sent from my iPad using Forums[/QUOTE]



Now that is different. Do you know how many points you earned on the cruise???


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[quote name='Denversail']Just got off Adventure a few days ago. I got a certificate but they also wiped all my onboard spending including my gratuity charges. I can’t recall them doing that in the last few years.


Sent from my iPad using Forums[/quote]

Based on the points you earn at slots (not sure how it is calculated for table play) you can either use points for more slot play or have the points applied to dollars off your sea pass. And whatever you decide does not diminish the value of the certificate you may receive in the Casino.

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Wipeing our all onboard spending AND Grats would be a ton of points.

Last cruise i got over 6000 points and just barely got over $100 applied to my seapass.


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Our recent cruise on the Independence was the first time in 6 cruises we did not receive a certificate at the end. I don't understand it, and as others have mentioned there seems to be no one that can explain how things work. Didn't help that we had the worst casino host ever.....he literally did not say a single word to us when we went to get our stickers on our cards.

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[quote name='Goofyfanatic']Last cruise i got over 6000 points and just barely got over $100 applied to my seapass. [/QUOTE]

That's in line with the value they seem to be applying to the points: $0.02 / point.

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[quote name='Goofyfanatic']Now that is different. Do you know how many points you earned on the cruise???


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I don’t know how many points I got. He just said I made the top tier.


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[quote name='BEENSAILING']Based on the points you earn at slots (not sure how it is calculated for table play) you can either use points for more slot play or have the points applied to dollars off your sea pass. And whatever you decide does not diminish the value of the certificate you may receive in the Casino.[/QUOTE]



I only play at the tables. They used to give me money for play but I haven’t received that in a few years.


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