Trixie21 Posted July 13, 2015 #1 Share Posted July 13, 2015 I have just joined crown and anchor having just recently completed our first cruise with Royal Caribbean . We have 12 points which is gold status. My wife has received an email saying she has been upgraded to platinum which would be great but we still both show as gold on our separate but linked c&a accounts. Has anyone been upgraded in this way and if so surely we both would share the same status? I have emailed the c&a help desk to ask for clarification but wondered if anyone else out there has had the same experience. If it is not a mistake what would cause you to be upgraded - we booked another cruise for next year a week after coming back - don't know if this is a factor or not. Thanks in advance . Link to comment Share on other sites More sharing options...
Clarea Posted July 13, 2015 #2 Share Posted July 13, 2015 I suspect it's a mistake, and they sent the email to the wrong person. Link to comment Share on other sites More sharing options...
bouhunter Posted July 13, 2015 #3 Share Posted July 13, 2015 (edited) That would be a first. Booking another cruise would have nothing to do with someone being "upgraded" to a new status. If you're still showing gold on your accounts that's likely remain the case and correctly so. Edited July 13, 2015 by bouhunter Link to comment Share on other sites More sharing options...
Trixie21 Posted July 13, 2015 Author #4 Share Posted July 13, 2015 Mistake was what I thought but I can't help wishing!! Will see if they reply to my email. Fingers crossed! Link to comment Share on other sites More sharing options...
monorail81 Posted July 13, 2015 #5 Share Posted July 13, 2015 Now we know where everyone's missing points are going! :D Did your wife ever sail on Royal without you? Maybe she had points from then? Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted July 13, 2015 #6 Share Posted July 13, 2015 I like my upgrade better...... If it's written on paper, it's true, right? Do you see the mistake? Gwen :) Link to comment Share on other sites More sharing options...
cb140 Posted July 13, 2015 #7 Share Posted July 13, 2015 Mistake was what I thought but I can't help wishing!! Will see if they reply to my email. Fingers crossed! I don't want to rain on your parade but I can't to be honest remember any particular benefit to being Platinum over Gold. It only really becomes worth anything when you are Diamond (60 nights of cruising). Maybe there is a Platinum benefit that I never really noticed because it didn't interest me? But I doubt it. Its more stuff like "5% off when you spend $100 on photos" and that kind of thing. Don't hold your breath ;) Link to comment Share on other sites More sharing options...
Royal2464 Posted July 13, 2015 #8 Share Posted July 13, 2015 I like my upgrade better...... If it's written on paper, it's true, right? Do you see the mistake? Gwen :) Not bad, you make Pinnacle Club 420 credits early. LOL. Link to comment Share on other sites More sharing options...
Retired LEO Posted July 13, 2015 #9 Share Posted July 13, 2015 Mistake was what I thought but I can't help wishing!! Will see if they reply to my email. Fingers crossed! Uncross your fingers. They don't upgrade status. Link to comment Share on other sites More sharing options...
Retired LEO Posted July 13, 2015 #10 Share Posted July 13, 2015 I don't want to rain on your parade but I can't to be honest remember any particular benefit to being Platinum over Gold. It only really becomes worth anything when you are Diamond (60 nights of cruising). Maybe there is a Platinum benefit that I never really noticed because it didn't interest me? But I doubt it. Its more stuff like "5% off when you spend $100 on photos" and that kind of thing. Don't hold your breath ;) The biggest platinum benefit is when the balcony discount kicks in. Link to comment Share on other sites More sharing options...
dacsmom Posted July 13, 2015 #11 Share Posted July 13, 2015 I have just joined crown and anchor having just recently completed our first cruise with Royal Caribbean . We have 12 points which is gold status. My wife has received an email saying she has been upgraded to platinum which would be great but we still both show as gold on our separate but linked c&a accounts. Has anyone been upgraded in this way and if so surely we both would share the same status? I have emailed the c&a help desk to ask for clarification but wondered if anyone else out there has had the same experience. If it is not a mistake what would cause you to be upgraded - we booked another cruise for next year a week after coming back - don't know if this is a factor or not.Thanks in advance . Call and have them apply your balcony discount before they realize their error :) Link to comment Share on other sites More sharing options...
iuki Posted July 13, 2015 #12 Share Posted July 13, 2015 The biggest platinum benefit is when the balcony discount kicks in. I also like wearing the bathrobes onboard instead of packing mine. Also, check-in is in the same line as Emerald and Diamond. The Gold line is about the same length as first-time cruisers. Just made Platinum and enjoying these little perks. Link to comment Share on other sites More sharing options...
Tagsalong Posted July 13, 2015 #13 Share Posted July 13, 2015 (edited) I like my upgrade better...... If it's written on paper, it's true, right? Do you see the mistake? Gwen :) Congrats on being upgraded to Pinnacle Club. Also, Lisa Bauer has not worked for Royal for several years and Adam has moved on up. I wonder how many of these antiquated pre-signed cards they still have and why they won't legitimize their congratulations. We have gotten a few last and this year with Adam's and Lisa's signatures. It's about time they got Michael Bayley and Vicki Freed to sign these, even if by printing press or copy machine. Edited July 13, 2015 by Tagsalong Link to comment Share on other sites More sharing options...
cb140 Posted July 14, 2015 #14 Share Posted July 14, 2015 I also like wearing the bathrobes onboard instead of packing mine. Also, check-in is in the same line as Emerald and Diamond. The Gold line is about the same length as first-time cruisers. Just made Platinum and enjoying these little perks. Ah yes, fair enough, I'd forgotten about those things. Probably just feeling a little grumpy about Royal Caribbean's loyalty program at the moment because its not nearly as good as Celebrity's. I wish they'd do free laundry and internet Link to comment Share on other sites More sharing options...
DarthGrady Posted July 14, 2015 #15 Share Posted July 14, 2015 I like my upgrade better...... If it's written on paper, it's true, right? Do you see the mistake? Gwen :) SWEET! We're almost to 280, Pinnacle Club here we come! :D Link to comment Share on other sites More sharing options...
Cruzbear24 Posted July 14, 2015 #16 Share Posted July 14, 2015 I don't want to rain on your parade but I can't to be honest remember any particular benefit to being Platinum over Gold. It only really becomes worth anything when you are Diamond (60 nights of cruising). Maybe there is a Platinum benefit that I never really noticed because it didn't interest me? But I doubt it. Its more stuff like "5% off when you spend $100 on photos" and that kind of thing. Don't hold your breath ;) Diamond level is 80 points and not 60. Doing our first cruise in Nov as Diamond on Explorer. Looking forward to the 3 free drinks per night. Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted July 15, 2015 #17 Share Posted July 15, 2015 Diamond level is 80 points and not 60. Doing our first cruise in Nov as Diamond on Explorer. Looking forward to the 3 free drinks per night. If there is a Diamond Lounge, you can have more than 3 drinks in there during the cocktail hours. The 3 drinks are for the bars and lounges if you don't go to the Diamond Lounge. You can have a couple drinks in the Diamond club and as long as it is before the cutoff time, you can get your 3 drinks elsewhere too. There are some places where you cannot get your free drinks, MDR, Windjammer and specialty restaurants. Nice perk though. Gwen :) Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now