Passengers Late Again!!

[jaja]

I knew it was leaving today at 5:00 and came back at 2:20, so that doesn't make sense, not everyone stays on land until the last minute.

 

I agree...we often are back on ship much earlier than we need to.....we enjoy relaxing onboard after a few hours ashore...

[Ontime Departure]

I knew it was leaving today at 5:00 and came back at 2:20, so that doesn't make sense, not everyone stays on land until the last minute.

 

Or maybe they were just like the people you overheard at Horseshoe Bay and were under the impression that the ship would never leave without them. Just speculation on my part. I'm with you, I'm always back on board way before departure with the exception of one inebriated afternoon in Key West!

Edited September 1, 2015 by Ontime Departure

[abe3]

If it was a bunch of people missing the boat then there is some issue with the communication. But 2 people that's not a communication problem with the cruise line it's a communication problem with themselves.

[maywell]

I knew it was leaving today at 5:00 and came back at 2:20, so that doesn't make sense, not everyone stays on land until the last minute.

But some people don't get back early enough, if they did - there would never be a discussion about lateness and the ship leaving people behind, EVER. There will never be stipulation about missing departure time in the contract, no cruise line would ever need to remind people in different ways what time to get back because passengers would know automatically, while having the mentality of being responsible of their own action and being mindful of others time. But the world doesn't work that way - that why things are the way they because there's always one or two, maybe even a small group abusing the privilege / goodwill of masses and/or company.

 

One can only abuse so much before it bites them in end, especially when its something that wasn't done through the company in question - that what some people in this thread are completely overlooking. Both cases, neither excursion was from NCL - why should they wait for 2 people past 3pm that might show up 5pm or whenever they heck they feel like it? When you tell someone to to meet you at 12pm and they decide to show up at 12:30pm while not bothering to give you a call or text - do you wait for them or go about your day? What if they show up at 9pm- does that not infuriate you that abuse of goodwill? There comes a point where one puts there's foot down and says 'Enough is enough, either get here before or at this time, or; Bye see you later" and that exactly what happen in both cases.

 

Edit: Put yourself in the company/captain's position - if it was 20 different couples, then argument about why captain didn't wait 10 more minutes would make more sense plus communication failure on NCL's end. But just TWO people? That was communication failure amongst themselves that had nothing to do with NCL, except it involved their ship because it could had hsppem on any ship and still would had happen. Those 2 just didn't pay attention to the time - sadly, it happens, more often than it should but it happens....

 

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Edited September 1, 2015 by maywell

[SuiteCruiser]

But some people don't get back early enough, if they did - there would never be a discussion about lateness and the ship leaving people behind, EVER. There will never be stipulation about missing departure time in the contract, no cruise line would ever need to remind people in different ways what time to get back because passengers would know automatically, while having the mentality of being responsible of their own action and being mindful of others time. But the world doesn't work that way - that why things are the way they because there's always one or two, maybe even a small group abusing the privilege / goodwill of masses and/or company.

 

One can only abuse so much before it bites them in end, especially when its something that wasn't done through the company in question - that what some people in this thread are completely overlooking. Both cases, neither excursion was from NCL - why should they wait for 2 people past 3pm that might show up 5pm or whenever they heck they feel like it? When you tell someone to to meet you at 12pm and they decide to show up at 12:30pm while not bothering to give you a call or text - do you wait for them or go about your day? What if they show up at 9pm- does that not infuriate you that abuse of goodwill? There comes a point where one puts there's foot down and says 'Enough is enough, either get here before or at this time, or; Bye see you later" and that exactly what happen in both cases.

 

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There does appear to be a policy change. As I said, in all of my cruises, I've never seen someone left behind, I have seen the ship wait a bit to give a bit of a buffer. Hearing that the ships are leaving on the dot at departure time, when they're calling for people on the intercom and people are running is new.

 

Legally, they have every right in the world to leave on the dot, they've just not been doing it until recently. I would never rish it, I'm onboard early all the time.

[abe3]

Hard to say. But people who can't keep up or come in last always miss out and get the raw deals.

 

 

Very true. Hopefully these two learned a lesson, but their will always be more that miss the ship and mostly because of their own doing.

[NLH Arizona]

There does appear to be a policy change. As I said, in all of my cruises, I've never seen someone left behind, I have seen the ship wait a bit to give a bit of a buffer. Hearing that the ships are leaving on the dot at departure time, when they're calling for people on the intercom and people are running is new.

 

Legally, they have every right in the world to leave on the dot, they've just not been doing it until recently. I would never rish it, I'm onboard early all the time.

I've heard them calling names on a couple of my NCL cruises (also on Celebrity) when the ship was about to leave. Now, I don't know if they were left behind or made it by the skin of their teeth, but in both incidents on NCL, the ship left on time. When I don't hear anyone's name called, I think it is a good thing and that everyone is back safe and sound.

 

Someone posted on the other thread a video of a Cruise Director calling out names on a cruise and it seems as one couple was always late.

[maywell]

There does appear to be a policy change. As I said, in all of my cruises, I've never seen someone left behind, I have seen the ship wait a bit to give a bit of a buffer. Hearing that the ships are leaving on the dot at departure time, when they're calling for people on the intercom and people are running is new.

 

Legally, they have every right in the world to leave on the dot, they've just not been doing it until recently. I would never rish it, I'm onboard early all the time.

For all we know it could be gas saving measure; they had too many complaints of the ship running late while most people got back early; or the captain had enough with the lateness. Honestly, who knows and seriously who really cares? NCL is not the only cruise line that goes to Bermuda and does overnight stays there - if one doesn't like that they're getting tough on tardiness against individuals on 2 separate occasions; maybe sailing a different line for that island would be best for some. Because , really some can't handle that a cruise line would do that while forgetting that they have your money upfront anyway - they can pretty much sail without you if you don't show up in time at the embarkation port.... (that after final payment refund schedule is a doozy...)

 

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Edited September 1, 2015 by maywell

[maywell]

Very true. Hopefully these two learned a lesson, but their will always be more that miss the ship and mostly because of their own doing.

There's always going to be people that going to learn painful and/or expensive lessons instead of learning from the mistakes / experience of others. That's life, sadly.....

 

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[barnacle_boy]

People generally have a hard time conceptualizing how much money NCL can potentially lose by staying even a few minutes beyond the scheduled departure time. Depending on the circumstances (ship, route, time, weather, etc.) it can cost NCL $1000+ per minute the ship is delayed from departing. That also doesn't include lost revenue from the delayed opening of revenue generating venues such as the casino and shops. The longer the ship isn't in international waters, the worse it is for the company's bottom line.

[abe3]

People generally have a hard time conceptualizing how much money NCL can potentially lose by staying even a few minutes beyond the scheduled departure time. Depending on the circumstances (ship, route, time, weather, etc.) it can cost NCL $1000+ per minute the ship is delayed from departing. That also doesn't include lost revenue from the delayed opening of revenue generating venues such as the casino and shops. The longer the ship isn't in international waters, the worse it is for the company's bottom line.

 

 

This I would have to agree.

 

Maybe if they people are late they can pay the fee that the ship has to pay to keep the ship docked and also the loss of money to wait for their inconsideration of the other 4000 people that made it back to the boat at the scheduled departure.

[finzleftright]

My wife and I almost got left behind in Juneau. We were up the mountain on the tramway, and they delayed the final tram by 15 or twenty minutes to close the gift shop and let the clerks ride down. Yeah, we should have been on the previous tram and would have had plenty of time, but my wife was shopping! And we would still have had time if they hadn't delayed from their schedule. But we ran, and we made it. If we hadn't, it would have been our fault and I assume that we would have had to find some method of getting to Skagway. The ship leaves when it had to, I don't think that they're going to let anyone keep them too long. And, yeah, we heard about it from other passengers. That's life!

 

 

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[rbrugler]

Our names were called once. We had been on board for a couple of hours. Apparently there was a computer glitch. No problem.

[abe3]

My wife and I almost got left behind in Juneau. We were up the mountain on the tramway, and they delayed the final tram by 15 or twenty minutes to close the gift shop and let the clerks ride down. Yeah, we should have been on the previous tram and would have had plenty of time, but my wife was shopping! And we would still have had time if they hadn't delayed from their schedule. But we ran, and we made it. If we hadn't, it would have been our fault and I assume that we would have had to find some method of getting to Skagway. The ship leaves when it had to, I don't think that they're going to let anyone keep them too long. And, yeah, we heard about it from other passengers. That's life!

 

 

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Glad you made it back on board on time!

 

The ship leaves when it is supposed to and it's the responsibility of the passengers to arrive back in time before the ship leaves. I have never been that close before and my wife loves to shop but if we missed the boat I would be kicking myself for a long time because it would of been out fault.

[don't-use-real-name]

People generally have a hard time conceptualizing how much money NCL can potentially lose by staying even a few minutes beyond the scheduled departure time. Depending on the circumstances (ship, route, time, weather, etc.) it can cost NCL $1000+ per minute the ship is delayed from departing. That also doesn't include lost revenue from the delayed opening of revenue generating venues such as the casino and shops. The longer the ship isn't in international waters, the worse it is for the company's bottom line.

 

Factor in that some ports require a Pilot to navigate the ship in and out of that port.

The Pilot service may be contracted with several vessels and the whole scheme

could fall like dominos for one ship off schedule.

 

Be responsible - don't be that person waving at the cheering crowds onboard !

[nyfltraveler]

Wow!!!

 

If what you say is actually happening...and I don't think you would post if it weren't.....then ncl is totally responsible for any and all expenses for those left behind!!

 

On my jan ba 12 night I read the dailies word for word and saw that they stated that smoking WAS allowed on the balcony!!!

 

A newbie that does not live and breath cruise critic like we do would not know that smoking isn't allowed

 

Remember their are still pax who do not do any research and just go with a Ta suggestion

 

Well I showed guest services this and of course it took them 2 days to correct the dailies and they were blaming it on the ships printing person and they sent me a plate of apples and bananas 😒as a thank you. Lol

 

Before anyone starts in on my post....yep I love cruising ncl...usually buy the FCC...but I'm also fairly intelligent and there is something wrong when a company makes a major change and doesnt remember to fix the time change everywhere it is listed

 

They know pax watch the ncl updates on cabin tv s ....so why isn't it updated there?

 

It amazes me how little forethought is put into important things

 

 

And yes...I know to check for all aboard time before I debark....but not everyone does....again newbies....who just don't understand to do this and just don't listen to the crew telling them 3 pm....why? Because the tv video said 5! To many pax once they are told something by the ship...in this case the tv...they would not think to double check it.

 

I know to double check but that's just me

 

I'm from NYC and I assure you that probably close to 50% of the Bermuda pax are on their " trip of a lifetime" 👏and are clueless. This is obvious many times and by no means meant as an insult....it's just a fact that many are newbies. NYC cruises that reach a huge population with no airfare needed most certainly appeal to those who travel very infrequently.

 

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There are conspicuously posted signs all along the pier and the exit/entrance posting the departure time. Don't use the ships tv as an excuse. 4498 other people knew what time the ship left.

[SuiteCruiser]

There are conspicuously posted signs all along the pier and the exit/entrance posting the departure time. Don't use the ships tv as an excuse. 4498 other people knew what time the ship left.

 

I saw a sign on the wall above the security guy at the spot where you swipe your card to get off, no signs along the pier? and no other signs.

 

I agree it's the cruisers responsibility, but it's not marked as well as some are letting on.

[MagneticMags]

Just got off of the BA today and did see that two people were left behind in Bermuda; however, they did make it back on board via the pilot boat. Wondering what the costs would be associated with that?

 

 

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[biker@sea]

Just got off of the BA today and did see that two people were left behind in Bermuda; however, they did make it back on board via the pilot boat. Wondering what the costs would be associated with that?

 

 

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It could cost their Life.

Professional pilots have died trying to make that jump.

.