bulldog on water Posted September 8, 2015 #501 Share Posted September 8, 2015 I'll always carry some cash and a credit card on my person.... Stop, saying things like this, it does not help anybody..... FYI do take cash and credit card when you go to to pool or gym or hot tub??? And they tell you it's an emergency and you have leave ship NOW! Link to comment Share on other sites More sharing options...
LadyDAC Posted September 8, 2015 #502 Share Posted September 8, 2015 (edited) Curious as to what more people expect. They got $150 OBC, they get a full refund plus a future discounted cruise, and they have the choice of continuing their vacation onboard the ship while it's in SJ. It's not the vacation they had planned but it seems like fair compensation to me. And they don't have to worry about rearranging flights or spending money on food and lodging in SJ. Some people just can't be satisfied. Oh, and Pauleydm, I have certainly enjoyed and appreciated your updates. Edited September 8, 2015 by LadyDAC Link to comment Share on other sites More sharing options...
gusman817 Posted September 8, 2015 #503 Share Posted September 8, 2015 Since the announcement was made, there are many upset guests. The line to Guest Relations is very long. Classic reaction from high maintenance anxiety type passengers. Rather than enjoy the island, bar, buffet - or just sit out on your balcony or by the pool relaxing, they instead decide to stand in line forever to complain. It never fails. Link to comment Share on other sites More sharing options...
RuthlessBoss Posted September 8, 2015 #504 Share Posted September 8, 2015 I would take that deal eagerly. Puerto Rico is beautiful and I'm sure I could find enough to entertain me for 4 days. I could book another cruise at 50% off with my refund. Win Win as far as I'm concerned. I'm sure other people will be upset because of their vacation time etc. Lets just try to roll with the flow. The past can't be changed. Some will be upset, no doubt. But think of it, people want new itineraries and this is great. 2 days in St Thomas, 4 in PR and it's all expenses paid and a 50% bonus on top of the $150 OBC. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted September 8, 2015 #505 Share Posted September 8, 2015 I am glad to hear that no crew members were hurt. Also glad to hear that air, food galley, etc., are all working. Sorry for those who will not be able to visit the various ports they had planned on seeing. Link to comment Share on other sites More sharing options...
bcsurvivor05 Posted September 8, 2015 #506 Share Posted September 8, 2015 We are sailing her in November. We called carnival and they said that if she is not ready for some reason, they would give us another ship...not sure how they just have ships hanging around but hopefully those of you who are cruising before us will be the same situation. Thanks you pauley for the amazing updates. Enjoy what you can of the time you have left. Link to comment Share on other sites More sharing options...
AmazedByCruising Posted September 8, 2015 #507 Share Posted September 8, 2015 It's not surprising that many are upset, this is the most port intensive cruise carnival offers and many probably had great tours that they were looking forward to enjoying. I understand that, but what are they doing at Guest Relations? GR certainly won't arrange a helicopter to get them to the next port. Unless there is another fire to report, I'd be looking for a cocktail. Also, there are 4 days left to tell GR about how upset they are, why stand in line for that now? Link to comment Share on other sites More sharing options...
pauleydm Posted September 8, 2015 Author #508 Share Posted September 8, 2015 This will be my one post that will have some emotion attached. Since the announcement was made, there are many upset guests. The line to Guest Relations is very long. We have additional guest services staff from the Glory onboard and a second guest relations desk has been set up on deck 5. I personally feel that Carnival has gone above and beyond considering the situation. The full refund and 50% off a future cruise, not forgetting the OBC already received, has been more than generous. We will definitely sail Carnival again. Link to comment Share on other sites More sharing options...
Tonka's Skipper Posted September 8, 2015 #509 Share Posted September 8, 2015 This will be my one post that will have some emotion attached. Since the announcement was made, there are many upset guests. The line to Guest Relations is very long. We have additional guest services staff from the Glory onboard and a second guest relations desk has been set up on deck 5. I personally feel that Carnival has gone above and beyond considering the situation. The full refund and 50% off a future cruise, not forgetting the OBC already received, has been more than generous. We will definitely sail Carnival again. Well done Sir! Link to comment Share on other sites More sharing options...
DaytonCruiser Posted September 8, 2015 #510 Share Posted September 8, 2015 (edited) I understand that, but what are they doing at Guest Relations? GR certainly won't arrange a helicopter to get them to the next port. Unless there is another fire to report, I'd be looking for a cocktail. Also, there are 4 days left to tell GR about how upset they are, why stand in line for that now? Well we have no way of knowing why they were in line. Maybe they are unsure about the exact terms of the compensation package and want clarification. Often there is a rumor mill going on giving false information. Some don't handle change in plans well and feel the need to "speak with someone" Edited September 8, 2015 by DaytonCruiser Link to comment Share on other sites More sharing options...
cruiser fanatic Posted September 8, 2015 #511 Share Posted September 8, 2015 I can't believe that so many people are at the desk complaining. Carnival did more then they had to do. Link to comment Share on other sites More sharing options...
evandbob Posted September 8, 2015 #512 Share Posted September 8, 2015 Cancellation of the cruise is the logical, safest, and most effective way of dealing with this situation. Unfortunately, some people won't see it that way. However, think of the uproar and threat to safety if the ship resumed the cruise without being thoroughly checked out? Everyone should be thankful this happened while docked and that no one was injured. At sea, the same thing could turn into another Triumph disaster. Link to comment Share on other sites More sharing options...
Karlou Posted September 8, 2015 #513 Share Posted September 8, 2015 Perhaps some in the line were due to leave the ship in Barbados tomorrow and they need to find out about new flights etc. That would seem reasonable to me. Anyone else-just enjoy the time on the floating hotel! Link to comment Share on other sites More sharing options...
sandij Posted September 8, 2015 #514 Share Posted September 8, 2015 sounds like a deal to me, sure they lose a few stops but they have the money back and can rebook another cruise a lot cheaper now. Plus San Juan is a lovely place full of history and great food. Relax and have a good time people and thanks Pauley for all your great information. Link to comment Share on other sites More sharing options...
BenjiRodney Posted September 8, 2015 #515 Share Posted September 8, 2015 This will be my one post that will have some emotion attached. Since the announcement was made, there are many upset guests. The line to Guest Relations is very long. We have additional guest services staff from the Glory onboard and a second guest relations desk has been set up on deck 5. I personally feel that Carnival has gone above and beyond considering the situation. The full refund and 50% off a future cruise, not forgetting the OBC already received, has been more than generous. We will definitely sail Carnival again. Sorry that your vacation did not turn out as planned. Again thank you for all of the updates. Link to comment Share on other sites More sharing options...
truck1 Posted September 8, 2015 #516 Share Posted September 8, 2015 You are mostly correct except prolonged exposure to high levels of oxygen also causes bends just differently then nitrogen expanding in your blood vessels. High amounts of oxygen cause excess fluid in the circulatory system which also causes bends. Definition of Suffocation taken directly from the online dictionary; the stoppage of breathing; called also asphyxiation. If it is complete (no air at all reaches the lungs), the lack of oxygen and excess of carbon dioxide in the blood will cause almost immediate loss of consciousness. Though the heart continues to beat briefly, death will follow in a matter of minutes unless emergency measures are taken to get breathing started again. Like I said in my post. take a breath of high concentration of CO2, you just suffocated. the air the definition is describing is normal air that we breath. lungs are now full of CO2. Like i said in post, heart now pumps this oxygen depleted blood or CO2 blood through the body. brain lasts about 3 minutes and then begins to die. When you pass out or loose consciousness in this space filled with CO2, your not getting up and walking away. if someone is with you they also will most likely pass out trying to save you as its human nature or reaction to run and try to see why your co-worker or friend passed out. We wear air monitors on us while in a confined space like a under ground tunnel or drainage system. that thing goes off, they tell you hold what breath you have at that instant in your lungs and GET OUT! This is all information and training I received directly from OSHA. Exposure to high concentrations of o2 does not cause the bends. Its 2 different animals. High exposure to 02 can cause edema or fluid build up but that is different from the bends or DCS. Its similar to CHF. Heres the definition of the bends. decompression sickness a condition resulting from a too-rapid decrease in atmospheric pressure, as when a deep-sea diver is brought too hastily to the surface. The popular term bends is derived from the bodily contortions its victims undergo when atmospheric pressure is abruptly changed from a high pressure to a relatively lower one. Called also caisson disease and divers' paralysis. A similar condition, altitude sickness, is suffered by aviators who ascend too rapidly to high altitudes. Decompression sickness may also be a complication in a type of oxygen therapy called hyperbaric oxygenation, in which the patient is placed in a high-pressure chamber to increase the oxygen content of the blood. Personnel and the patient within the chamber must be protected from decompression sickness when they emerge from the high-pressure chamber. Symptoms and Treatment. Symptoms include joint pain, dizziness, staggering, visual disturbances, dyspnea, and itching of the skin. Partial paralysis occurs in severe cases; collapse and insensibility are also possible. Only rarely is decompression sickness itself fatal, although a diver while in this condition may suffer a fatal accident unless he or she is rescued. Treatment consists of placing the victim in a decompression chamber where the air pressure is at the original higher level of pressure. If the victim is a diver, this is the pressure at the depth where he or she was working. Pressure in the chamber is then reduced to normal at a safe rate. As for suffocation you missed the most important verbage. The stopping of breathing. Even if you walked into a room that was completely devoid of 02. you wont stop breathing immediately. It takes a minute or 2 for that to happen. If your boss is saying to hold your breath and run, because your air monitor went off, Id find a new job since you shouldn't be in that type of environment to begin with, or not understanding why a monitor goes off, with out an independent outside air supply of some sort. Firefighter/EMT Hazmat Tech US&R Tech US&R Tech Instructor Confined Space Rescue Tech Special Operations Command Dive Master PS Diver If your boss i Link to comment Share on other sites More sharing options...
anjoliza Posted September 8, 2015 #517 Share Posted September 8, 2015 This will be my one post that will have some emotion attached. Since the announcement was made, there are many upset guests. The line to Guest Relations is very long. We have additional guest services staff from the Glory onboard and a second guest relations desk has been set up on deck 5. I personally feel that Carnival has gone above and beyond considering the situation. The full refund and 50% off a future cruise, not forgetting the OBC already received, has been more than generous. We will definitely sail Carnival again. Exactly!! Good attitude and quite frankly the only one that should be taken by all the cruisers. As you say, Carnival has been more than generous and have taken good care of all the passengers. I applaud them and I applaud you! I also thank you for the accurate information and for keeping us informed. Unfortunately there will still be some negative comments and conclusions made by people. That appears to be human (greedy, world owes me) nature. :( Link to comment Share on other sites More sharing options...
okieuser Posted September 8, 2015 #518 Share Posted September 8, 2015 We are sailing her in November. We called carnival and they said that if she is not ready for some reason, they would give us another ship...not sure how they just have ships hanging around but hopefully those of you who are cruising before us will be the same situation. Thanks you pauley for the amazing updates. Enjoy what you can of the time you have left. One of the girls cruising with us this coming Sunday was told the same thing, I didn't think they had a spare just hanging around either! When I called I was told that the Liberty was fine and we WOULD be sailing on it Sunday. Guess we will have to wait and see how this plays out! Fingers crossed for the best! Link to comment Share on other sites More sharing options...
booknerd2011 Posted September 8, 2015 #519 Share Posted September 8, 2015 I emailed my PVP. He said that they haven't announced any impact to future sailings. I'm trying to remain optimistic, but I'm finding it challenging. Link to comment Share on other sites More sharing options...
AmazedByCruising Posted September 8, 2015 #520 Share Posted September 8, 2015 Well we have no way of knowing why they were in line. Maybe they are unsure about the exact terms of the compensation package and want clarification. Often there is a rumor mill going on giving false information. Some don't handle change in plans well and feel the need to "speak with someone" True, but unless the basic message "we're returning to San Juan" is clear they must understand that there is plenty of time to get more information or complain. They also must understand that Guest Relations doesn't have a magic button to make the situation any better no matter how upset they are. I know some people really can't handle any change of plans, but those would be panicking, not standing in line to get the answer they already suspected. "I'm sorry sir/madam, but there's really not much I can do about that now." Perhaps some in the line were due to leave the ship in Barbados tomorrow and they need to find out about new flights etc. That would seem reasonable to me. Anyone else-just enjoy the time on the floating hotel! OK, I forgot about that possibility. Maybe they should reserve the extra Guest Relations desk on deck 5 for real questions :) Link to comment Share on other sites More sharing options...
retiredgram Posted September 8, 2015 #521 Share Posted September 8, 2015 This will be my one post that will have some emotion attached. Since the announcement was made, there are many upset guests. The line to Guest Relations is very long. We have additional guest services staff from the Glory onboard and a second guest relations desk has been set up on deck 5. I personally feel that Carnival has gone above and beyond considering the situation. The full refund and 50% off a future cruise, not forgetting the OBC already received, has been more than generous. We will definitely sail Carnival again. Thanks for keeping everyone updated. Sorry the cruise did not turn out as expected, but I also think that Carnival has been very generous and like you said "have gone above and beyond" with a their compensation. Enjoy whatever is left of you vacation. Link to comment Share on other sites More sharing options...
gtalum Posted September 8, 2015 #522 Share Posted September 8, 2015 Excellent response by Carnival. It seems they've finally learned the value of good PR. Link to comment Share on other sites More sharing options...
pauleydm Posted September 8, 2015 Author #523 Share Posted September 8, 2015 Perhaps some in the line were due to leave the ship in Barbados tomorrow and they need to find out about new flights etc. That would seem reasonable to me. Anyone else-just enjoy the time on the floating hotel! The guests that were to disembark in Barbados are off the ship. Carnival has arranged flights from St Thomas to Barbados, and then those guests can resume their normal travels to their final destination. Link to comment Share on other sites More sharing options...
retiredgram Posted September 8, 2015 #524 Share Posted September 8, 2015 The guests that were to disembark in Barbados are off the ship. Carnival has arranged flights from St Thomas to Barbados, and then those guests can resume their normal travels to their final destination. Wow, seems that Carnival has really stepped up and taken responsibility for all. Thanks for the update. Link to comment Share on other sites More sharing options...
pauleydm Posted September 8, 2015 Author #525 Share Posted September 8, 2015 Thanks for the update It's not surprising that many are upset, this is the most port intensive cruise carnival offers and many probably had great tours that they were looking forward to enjoying. Sorry you won't get to visit all the planned post on this cruise. Are you staying on board until Sunday? so much to see and do in San Juan I would look into maybe going to Culebra or Vieques..... driving up to see the Arecibo Observatory or checking out Luquillo Beach Yes, we are staying until Sunday. Carnival is asking all guests to provide their original flight information. On the bottom of the form is the option to be flown from St Thomas to the guests home if they choose to not sail back to San Juan. Link to comment Share on other sites More sharing options...
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