Price Increased but includes extra obc

[4ready2cruz]

Just checked the fare on my ES booking and the rate has gone up by $10 but now has $50 in OBC included (part of the Wheel of Fortune promo).

 

Am I not eligible to pay the additional $10 to get the $50 in OBC?

 

I called my TA and she said that I would need to pay an additional $495 pp in order to get $50 in OBC and stay in the same cabin. That doesn't sound right. I checked the fareviewer and there aren't any OV fares that high.

 

This is my first time doing ES so I am not sure if what I requested was doable.

[dacsmom]

Did you book the cruise during a reduced deposit sale? If so you must pay the rest of the normal deposit to take advantage of any price drops.

[4ready2cruz]

My cruise is already paid in full, but I am still before the final payment date.

[BigB0882]

Are you absolutely sure the cabin is in the same exact category and not one below yours? If so, I can't figure out why in the world you would need to pay $495 if the price only increase $10. Either you are mistaken or your TA is mistaken. Try doing a mock booking online and make sure it is the same cabin category and send a screenshot of the price to your TA to see.

[4ready2cruz]

I am going to try calling back tomorrow and seeing if I get a different answer. It just did not make sense to me since that price plus what I have already paid would probably put us in a suite, not an OV!

 

I thought maybe since it is not a "price drop" I was not eligible. ES newbie :).

[riclop]

There sales are always full of bull.

[SadieN]

Look online. Once you got it figured out, do a three-way call with your TA, Carnival and you.

 

 

Sent from my iPhone using Forums mobile app

[sfaaa]

There sales are always full of bull.

 

Well let's see. Pay an extra $20 to get $50 OBC. I know it doesn't make sense to those who don't know how to add.

[bakersdozen12]

Well let's see. Pay an extra $20 to get $50 OBC. I know it doesn't make sense to those who don't know how to add.

 

 

Exactly. It's pretty cut and dry. Net effect is that you save $30. I already price matched three of my cruises to the wheel deal #2.

 

 

Sent from my iPhone using Forums mobile app

[RuthlessBoss]

Couldn't the TA give a reason?

[ready2cruzagain]

In the past, if there was a sale and the cabin was say $10 more but came with a $50obc then I didn't have to pay the $10. I was just credited with a $40 obc.

 

I would call back and have the TA explain what they are talking about.

[4ready2cruz]

Called back first thing, waited on hold for half an hour but I got my $50 OBC for an extra $10. Yeah!:)

[Sparky2]

Called back first thing, waited on hold for half an hour but I got my $50 OBC for an extra $10. Yeah!:)

 

Did your TA explain why you didn't get it the first time you called?

[ready2cruzagain]

Did your TA explain why you didn't get it the first time you called?

I think I would have been asking this question to the TA also.

[4ready2cruz]

this was a different agent than the one I spoke with last night. She says that they try to match to the "best available rate" and that is what came up. I explained that I had already done a mock booking online and that the price difference was only $5 per person for 1 of my booked cabins using the WofF #2 offer. I have 2 cabins booked but the first one had a VIFP offer that already had the $50 obc. I did not press for further explanation. I did ask for an updated invoice showing the new base price per cabin.

 

I think it probably would have been easier booking directly through Carnival.

[ready2cruzagain]

this was a different agent than the one I spoke with last night. She says that they try to match to the "best available rate" and that is what came up. I explained that I had already done a mock booking online and that the price difference was only $5 per person for 1 of my booked cabins using the WofF #2 offer. I have 2 cabins booked but the first one had a VIFP offer that already had the $50 obc. I did not press for further explanation. I did ask for an updated invoice showing the new base price per cabin.

 

I think it probably would have been easier booking directly through Carnival.

Yes, whenever I book ES I will only book through Carnival, not through a TA. I learned the lesson the hard way, had a TA that wouldn't call back and when they did the price had already gone up, never seen the price drops, etc.:rolleyes:

[TexasCruiser52]

Exactly. It's pretty cut and dry. Net effect is that you save $30. I already price matched three of my cruises to the wheel deal #2.

 

 

Sent from my iPhone using Forums mobile app

 

 

Me too. Hehehe :D

[cruizinisthebest]

Exactly. It's pretty cut and dry. Net effect is that you save $30. I already price matched three of my cruises to the wheel deal #2.

 

 

Sent from my iPhone using Forums mobile app

 

Did the same thing for both of my 2017 cruises.