beccaseraph7 Posted April 9, 2016 #1 Share Posted April 9, 2016 Hi I haven't been on in awhile, so please excuse the ignorance! I was trying to look on the website at the new(er) dates listed for Harmony, but no matter what date (to book now) I click on it goes to a page that has two banners saying Includes BOGO 50% and the other banner saying Includes BOGO 50% + Free Gratituities and one is highlighted. The problem is under that is completely blank.. nothing. (Until a ways down it says: Pricing Terms & Conditions and lists them) I can't get to the next page to pick a cabin. I tried clicking up top, hitting enter, ect and nothing happens. I tried both IE and Chrome and I can't get it to work. I haven't messed with the new website much, since we haven't booked or been on a cruise since it changed... but I feel like something is missing.... Is the website messed up right now or is it my computer somehow? I have updated flash and all that. I just wanted to check to see if it was the website and I should wait or if I needed to do something with my computer to make it work. Thank you. Link to comment Share on other sites More sharing options...
Ashland Posted April 9, 2016 #2 Share Posted April 9, 2016 I'm having the same problem...RCI IT problem...what a surprise that would be :D:D:D Link to comment Share on other sites More sharing options...
razzinger Posted April 9, 2016 #3 Share Posted April 9, 2016 Not working for me either, just play checking Harmony on Nov 4, 2017 Link to comment Share on other sites More sharing options...
cb at sea Posted April 9, 2016 #4 Share Posted April 9, 2016 It's a weekend ...not the best time to use their website! Link to comment Share on other sites More sharing options...
beccaseraph7 Posted April 9, 2016 Author #5 Share Posted April 9, 2016 Thanks guys, just wanted to check and make sure it wasn't a problem on my side! I will check back later! (That really sucks if it doesn't work well on the weekend.. only time my husband has time to look with me :(, maybe I'll get lucky and it'll fix by tomorrow.) Link to comment Share on other sites More sharing options...
Merion_Mom Posted April 9, 2016 #6 Share Posted April 9, 2016 I am having no problem using the RC website. Link to comment Share on other sites More sharing options...
Merion_Mom Posted April 9, 2016 #7 Share Posted April 9, 2016 98.5% of the time, clearing your cache solves the problem. 1% of the time, changing browsers solves the problem. :) Link to comment Share on other sites More sharing options...
jonbgd Posted April 9, 2016 #8 Share Posted April 9, 2016 98.5% of the time, clearing your cache solves the problem. 1% of the time, changing browsers solves the problem. :) So RCCL IT department only gets a .5% of blame:confused: Link to comment Share on other sites More sharing options...
3CatsInMA Posted April 9, 2016 #9 Share Posted April 9, 2016 The same thing is happening to me when I try to look at Harmony. Other ships seem fine...:confused: Royal's website has been known to have quite a few glitches, but only on the days from Sunday to Saturday. :) Link to comment Share on other sites More sharing options...
Ashland Posted April 9, 2016 #10 Share Posted April 9, 2016 98.5% of the time, clearing your cache solves the problem. 1% of the time, changing browsers solves the problem. :) This time it seems specific to the Harmony...none of the above fixes are working ;) Link to comment Share on other sites More sharing options...
Ashland Posted April 9, 2016 #11 Share Posted April 9, 2016 It's a weekend ...not the best time to use their website! I've found the weekend maintenance issues to be usually very late at night...on the other hand IT issues can happen any time. Link to comment Share on other sites More sharing options...
dedosr Posted April 9, 2016 #12 Share Posted April 9, 2016 This time it seems specific to the Harmony...none of the above fixes are working ;) Same here! Harmony is affected, other ships ok. Link to comment Share on other sites More sharing options...
wrightwood Posted April 10, 2016 #13 Share Posted April 10, 2016 May cause RCL to reschedule Harmony's itinerary? Look at its March 11 sea trial video, the ship does not look like getting ready in May. Link to comment Share on other sites More sharing options...
Merion_Mom Posted April 10, 2016 #14 Share Posted April 10, 2016 This time it seems specific to the Harmony...none of the above fixes are working ;) I was able to look at Harmony cruises, so I am stumped. Link to comment Share on other sites More sharing options...
shearwood Posted April 10, 2016 #15 Share Posted April 10, 2016 website still not responding Link to comment Share on other sites More sharing options...
louhun88 Posted April 10, 2016 #16 Share Posted April 10, 2016 I can't get it to work for Europe 2017 in the UK either! Link to comment Share on other sites More sharing options...
StolidCruiser Posted April 10, 2016 #17 Share Posted April 10, 2016 Worked just fine yesterday for me... and still does. (Harmony included with two different browsers). I'm stumped liked Mom. Link to comment Share on other sites More sharing options...
SargassoPirate Posted April 10, 2016 #18 Share Posted April 10, 2016 I thought I was the only one with problems on the RRCL website. Anymore I just used the travel section of a well-known, big box warehouse club to search for and book cruises. Their website is much more user friendly, and they offer some great OBCs. It's also easy to search more than one cruise line. A couple of years ago I was looking into flights to Europe in the Spring and on whim searched for eastbound transatlantic cruises. Was able to book a nice balcony for She Who Must Be Obeyed and me for less than airfare. Link to comment Share on other sites More sharing options...
ken_nyc Posted April 10, 2016 #19 Share Posted April 10, 2016 I was having the same problem all day yesterday for the Harmony but now it is working. Link to comment Share on other sites More sharing options...
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