vickie_bernie Posted April 27, 2016 #1 Share Posted April 27, 2016 I booked a last minute trip leaving next week - 7 days before sailing! As soon as I had a booking number I quickly faxed off my info to Princess to have the shareholder benefit applied. I was concerned that they ask for it two weeks prior to a sailing and they would not honour my request. I stated on the cover page - just booked, sorry for the lack of notice. Within two hours the on board credit was applied to my account. Way to go Princess Link to comment Share on other sites More sharing options...
jt58203 Posted April 27, 2016 #2 Share Posted April 27, 2016 Good to know. Enjoy your cruise!! Link to comment Share on other sites More sharing options...
paul929207 Posted April 27, 2016 #3 Share Posted April 27, 2016 From all reports they have been doing a great job with these requests Link to comment Share on other sites More sharing options...
Putterdude Posted April 27, 2016 #4 Share Posted April 27, 2016 I have to believe that 2 hrs is a record, I applied for one about 3 weeks ago and it did take 48 hrs....but I also faxed it on a Sunday, so that hardly counts. Link to comment Share on other sites More sharing options...
vickie_bernie Posted April 27, 2016 Author #5 Share Posted April 27, 2016 I have to believe that 2 hrs is a record, I applied for one about 3 weeks ago and it did take 48 hrs....but I also faxed it on a Sunday, so that hardly counts. 48 hours is not the norm any more, but you are probably right about the Sunday issue. Now it normally only takes an hour or two - big cry from before -- I am happy Link to comment Share on other sites More sharing options...
Thrak Posted April 27, 2016 #6 Share Posted April 27, 2016 I have to believe that 2 hrs is a record, I applied for one about 3 weeks ago and it did take 48 hrs....but I also faxed it on a Sunday, so that hardly counts. I've had them apply the OBC in less than an hour. It does happen. Unfortunately, sometimes it takes much longer for some folks. Link to comment Share on other sites More sharing options...
emmak8 Posted April 28, 2016 #7 Share Posted April 28, 2016 Another reason to be happy with Princess. Link to comment Share on other sites More sharing options...
Rare TracieABD Posted April 28, 2016 #8 Share Posted April 28, 2016 (edited) Yay! Vickie!! Enjoy your cruise! Edited April 28, 2016 by TracieABD Link to comment Share on other sites More sharing options...
satxdiver Posted April 28, 2016 #9 Share Posted April 28, 2016 Another big star for Princess and reason to sail with them. Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted April 28, 2016 #10 Share Posted April 28, 2016 We have had very good luck lately except when I submitted several cruises at one time and the OBC for one cruise was missed. A quick call remedied the situation. Have fun Vickie! I didn't expect to see you on a cruise! I thought you were going to Mexico! I'll be following along! Link to comment Share on other sites More sharing options...
easyboy Posted April 28, 2016 #11 Share Posted April 28, 2016 Good to know it can happen in that short period! Link to comment Share on other sites More sharing options...
Eaglecw Posted April 28, 2016 #12 Share Posted April 28, 2016 Last month I faxed in our Shareholder Benefit paper work at 09:46 when I got home at 10:30am I checked and it had already been posted. Link to comment Share on other sites More sharing options...
triple7tahoe Posted April 28, 2016 #13 Share Posted April 28, 2016 I have always faxed the application form and the needed stockbroker sheet as two separate pages: TA said, "Take the Stockbroker sheet and write all the required information i.e. cruise, ship, date, passengers, CC numbers etc. in black ink and just send one sheet. ON Monday of this week I did just that for two cruises leaving this weekend. Within 30 minutes, credit was in our account. Sure worked for us:) Link to comment Share on other sites More sharing options...
vickie_bernie Posted April 28, 2016 Author #14 Share Posted April 28, 2016 We have had very good luck lately except when I submitted several cruises at one time and the OBC for one cruise was missed. A quick call remedied the situation. Have fun Vickie! I didn't expect to see you on a cruise! I thought you were going to Mexico! I'll be following along! yup surprise... Still doing the Mexican trip mid May but a short four day repo to Vancouver came up and fit in our week and we had enough points for air so off we go. Link to comment Share on other sites More sharing options...
Lucky TGO Posted April 28, 2016 #15 Share Posted April 28, 2016 I booked a last minute trip leaving next week - 7 days before sailing! As soon as I had a booking number I quickly faxed off my info to Princess to have the shareholder benefit applied. I was concerned that they ask for it two weeks prior to a sailing and they would not honour my request. I stated on the cover page - just booked, sorry for the lack of notice. Within two hours the on board credit was applied to my account. Way to go Princess It was only because it was for you Vickie. LOL Tony Link to comment Share on other sites More sharing options...
JWUC Posted April 28, 2016 #16 Share Posted April 28, 2016 Last cruise aboard the Crown, the OBC was not applied. I went to the desk and they asked if I had a copy of my paperwork. Fortunately I did. She made a copy. The next day, she messaged my cabin. She lost the copy and came to the cabin to get the original. Eventually the credit was applied. I enjoy the benefits of the OBC, but I wish they would have a way to scan a pdf file to email to them. Link to comment Share on other sites More sharing options...
vickie_bernie Posted April 28, 2016 Author #17 Share Posted April 28, 2016 It was only because it was for you Vickie. LOLTony lol, yeah somehow i doubt that - but in my head I can dream :p Link to comment Share on other sites More sharing options...
vickie_bernie Posted April 28, 2016 Author #18 Share Posted April 28, 2016 Last cruise aboard the Crown, the OBC was not applied. I went to the desk and they asked if I had a copy of my paperwork. Fortunately I did. She made a copy. The next day, she messaged my cabin. She lost the copy and came to the cabin to get the original. Eventually the credit was applied. I enjoy the benefits of the OBC, but I wish they would have a way to scan a pdf file to email to them. I agree, i wish we could send via email too - I use Faxzero.com to send which is quite easy though as I don't have a fax machine Link to comment Share on other sites More sharing options...
laughing husky Posted April 29, 2016 #19 Share Posted April 29, 2016 Egos for you......glad that you are going on both trips..... Link to comment Share on other sites More sharing options...
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