rukie Posted January 15, 2017 #1 Share Posted January 15, 2017 We booked a 14 Day Southern Caribbean from New York departing Jan 29, 2017 Category/Stateroom BC/GTY on Jan 4, 2017 directly with NCL. We made sure it was Balcony Stateroom. I am now confused when I see the below on the EDOCS. This is the first time we have booked on NCL and guaranteed stateroom. When we downloaded the EDOCS the following appears: SHIP NAME SAILING DATE STATEROOM BOOKED BY Norwegian Breakaway 01/29/2017 GTY - DECK 0 SAWGRASS OUTBOUND CANADIAN Please let me know what it means in the stateroom GTY - DECK O. My invoice clearly indicated BC/ GTY. I wrote to NCL when I saw this but no one replied to my email. Any help would be greatly appreciated. Rukie Link to comment Share on other sites More sharing options...
dramatech Posted January 15, 2017 #2 Share Posted January 15, 2017 Hi Rukie. What you booked is called a Guaranteed stateroom. That means you will not know your room assignment until 1 to 2 weeks before sailing date. With the booking of the room you may not get the best view but you are guaranteed a stateroom no matter what. When I went on the Jade I bought a Minisuite GTY and ended up getting an aft room that was so amazing and large that I will never sail on anything less. I hope you get the same luck of getting the room you will love. Have a safe sail :D. Link to comment Share on other sites More sharing options...
rukie Posted January 15, 2017 Author #3 Share Posted January 15, 2017 Hi Dramatech, Thanks for a quick reply. I got what GTY means but what does Deck O Stand for? I hope get the same luck as you. Thanks again. rukie Link to comment Share on other sites More sharing options...
easyboy Posted January 15, 2017 #4 Share Posted January 15, 2017 Hi Dramatech, Thanks for a quick reply. I got what GTY means but what does Deck O Stand for? I hope get the same luck as you. Thanks again. rukie Deck unknown Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
dramatech Posted January 15, 2017 #5 Share Posted January 15, 2017 That means that you do not have a deck assigned yet. That too will come shortly before sailing. You will get a deck number and room number at the same time. It does not hurt to call your travel agent at this time either to see if there is a room higher for the same price. I did that as well and got a slight discount. Link to comment Share on other sites More sharing options...
rukie Posted January 15, 2017 Author #6 Share Posted January 15, 2017 Hi Dramatech, Thanks a lot. I will call on Monday and try my luck. Thanks again. rukie1 Link to comment Share on other sites More sharing options...
MJSailors Posted January 15, 2017 #7 Share Posted January 15, 2017 You could call NCL directly. Quicker response than expecting a reply to email. Link to comment Share on other sites More sharing options...
Rare www3traveler Posted January 15, 2017 #8 Share Posted January 15, 2017 Hi Dramatech, Thanks a lot. I will call on Monday and try my luck. Thanks again. rukie1 DO NOT CALL ON MONDAY, legal holiday in the United States (Martin Luther King Day) and most everything will be closed. Link to comment Share on other sites More sharing options...
loosygoosy Posted January 15, 2017 #9 Share Posted January 15, 2017 If you booked a balcony guaranty, you will get a balcony SOMEWHERE on the ship. They do not give decks or numbers until it's assigned. I do know some people who were only assigned a stateroom the day before embarkation. It will come. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
cb at sea Posted January 15, 2017 #10 Share Posted January 15, 2017 There is no need to call...you WILL get a balcony stateroom before the ship sets sail! That's guaranteed! No worries! Link to comment Share on other sites More sharing options...
Blanche Vesuvio Posted January 15, 2017 #11 Share Posted January 15, 2017 I would call today (I've called on a Sunday before) because the EDOCS you show do not note the category BC, like your email does. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted January 16, 2017 #12 Share Posted January 16, 2017 Hi Dramatech, Thanks for a quick reply. I got what GTY means but what does Deck O Stand for? I hope get the same luck as you. Thanks again. rukie Means that your room is still unassigned. Depending on how full the cruise is, you may not get a room assignment until the day of sailing at the port. Link to comment Share on other sites More sharing options...
Oakman58 Posted January 16, 2017 #13 Share Posted January 16, 2017 Hi Dramatech, Thanks for a quick reply. I got what GTY means but what does Deck O Stand for? I hope get the same luck as you. Thanks again. rukie Ah yes, the dreaded Deck 0. There's a reason that category is cheaper. Link to comment Share on other sites More sharing options...
clarkg Posted January 16, 2017 #14 Share Posted January 16, 2017 Ah yes, the dreaded Deck 0. There's a reason that category is cheaper. I really busted a gut over this one. Very funny. Link to comment Share on other sites More sharing options...
dramatech Posted January 16, 2017 #15 Share Posted January 16, 2017 I didn't have the heart to tell him the bad news about deck 0. Lol :P Link to comment Share on other sites More sharing options...
rukie Posted January 17, 2017 Author #16 Share Posted January 17, 2017 I called NCL today and was advised not to worry. GTY Deck O means deck number/stateroom not assigned. NCL will give the same category or higher but not downgrade. So keep my fingers crossed that we get a higher category. Thanks everyone for your help and information. rukie Link to comment Share on other sites More sharing options...
rukie Posted January 27, 2017 Author #17 Share Posted January 27, 2017 We got our edocs three days ago. Cabin 12134 Deck 12 Fwd. I am happy it is on deck 12 but never been on FWD. This is the first time we booked guaranty as nothing was left and really wanted to do this cruise and balcony cabin was a must. My consultant, Emily at NCL was really nice and managed to get us BC GTY balcony when the ship was sold out and not too much left. We have always done mid ship balcony on Carnival and Princess but our first cruise with NCL and FWD. We are looking forward to it. We like the higher decks can't complain. Link to comment Share on other sites More sharing options...
easyboy Posted January 27, 2017 #18 Share Posted January 27, 2017 We got our edocs three days ago. Cabin 12134 Deck 12 Fwd. I am happy it is on deck 12 but never been on FWD. This is the first time we booked guaranty as nothing was left and really wanted to do this cruise and balcony cabin was a must. My consultant, Emily at NCL was really nice and managed to get us BC GTY balcony when the ship was sold out and not too much left. We have always done mid ship balcony on Carnival and Princess but our first cruise with NCL and FWD. We are looking forward to it. We like the higher decks can't complain. Glad you already got your cabin assignment, and seemed pleased with it. Enjoy your cruise! Link to comment Share on other sites More sharing options...
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