Hollr Posted February 14, 2017 #1 Share Posted February 14, 2017 My parents are booked on the same cruise we will be on here in 40 days. My niece and her husband who were going to be in their room have now backed out. Is there any recourse for my parents? They bought travel insurance, but from what I understand you can't make a claim on 2 people because they just up and decided they didn't want to go. Are they just out of luck and out the money they paid? Any options? I'm so annoyed at my niece for doing this. Link to comment Share on other sites More sharing options...
triptolemus Posted February 14, 2017 #2 Share Posted February 14, 2017 Edit... nevermind. I misread your post. They are probably SOL, but I would carefully check the travel insurance policy to be sure. Link to comment Share on other sites More sharing options...
Rare Peachypooh Posted February 14, 2017 #3 Share Posted February 14, 2017 Have them check their travel insurance policy. Mine says that if we cancel for an uncovered reason we get a 75% credit towards a different cruise. Link to comment Share on other sites More sharing options...
Two Wheels Only Posted February 14, 2017 #4 Share Posted February 14, 2017 I had to read it twice but still not sure. Are the niece and husband guests 1 & 2 or are the parents guests 1 & 2? Link to comment Share on other sites More sharing options...
roger001 Posted February 14, 2017 #5 Share Posted February 14, 2017 Parents still going but just two in the room now instead of four? Link to comment Share on other sites More sharing options...
Hollr Posted February 14, 2017 Author #6 Share Posted February 14, 2017 I had to read it twice but still not sure. Are the niece and husband guests 1 & 2 or are the parents guests 1 & 2? My parents are guests 1 & 2. Niece and her husband are 3 & 4. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
roger001 Posted February 14, 2017 #7 Share Posted February 14, 2017 My parents are guests 1 & 2. Niece and her husband are 3 & 4. Sent from my iPhone using Forums If I understand it correctly, then the ship will just sail with two less persons who did not show up. No refund, for whatever their extra cost might have been though. However, only a minor issue that actually gives your parents now the whole room for themselves. For me, I would suggest to the niece that it would be polite and appropriate to pay the parents whatever they are out. Link to comment Share on other sites More sharing options...
punkincc Posted February 14, 2017 #8 Share Posted February 14, 2017 My parents are guests 1 & 2. Niece and her husband are 3 & 4. Sent from my iPhone using Forums So was there a Friends and Family Sail Free promo when they booked? Niece and husband charged taxes and port fees only? Had they all agreed to split the cost of the cabin 4 ways equally? What was the fare charged for guests 3 and 4? Link to comment Share on other sites More sharing options...
LrgPizza Posted February 14, 2017 #9 Share Posted February 14, 2017 What a crappy thing to do. Who are these people? What jerks. The niece needs to pay any money lost as a consequence to being an *******. Link to comment Share on other sites More sharing options...
skeeter195 Posted February 14, 2017 #10 Share Posted February 14, 2017 If it was 3rd and 4th free then there will be no money lost as the taxes and fees will be returned along with any packages that they bought. Example if they bought the dining package then that can be cancelled also and refunded. Link to comment Share on other sites More sharing options...
Hollr Posted February 14, 2017 Author #11 Share Posted February 14, 2017 So was there a Friends and Family Sail Free promo when they booked? Niece and husband charged taxes and port fees only? Had they all agreed to split the cost of the cabin 4 ways equally? What was the fare charged for guests 3 and 4? It shows $60 each plus the govt fees and cruise line pass through fees and $200 for the travel insurance. It comes out to about $1000 all out of my parent's pocket. That may not be much for some folks, but I don't like watching money of any amount go down the drain. Link to comment Share on other sites More sharing options...
skeeter195 Posted February 14, 2017 #12 Share Posted February 14, 2017 You will get the govt fees back. I am not sure what the cruise line pass through fees are, but they may be refunded. The $60 and $200 for insurance will be lost though. Double check the insurance and see if you will get(if you can get) back anything by putting in a claim. Link to comment Share on other sites More sharing options...
Tybug Posted February 14, 2017 #13 Share Posted February 14, 2017 It shows $60 each plus the govt fees and cruise line pass through fees and $200 for the travel insurance. It comes out to about $1000 all out of my parent's pocket. That may not be much for some folks, but I don't like watching money of any amount go down the drain. Did your parents pay for your niece and her husband? If so, then yes, they'll be out the $60 pp plus $200 (I'm assuming for both, if not they wayyyy overpaid) for insurance. Link to comment Share on other sites More sharing options...
Hollr Posted February 14, 2017 Author #14 Share Posted February 14, 2017 Did your parents pay for your niece and her husband? If so, then yes, they'll be out the $60 pp plus $200 (I'm assuming for both, if not they wayyyy overpaid) for insurance. Yes, my parents paid for them. It was a total of $200 so basically $100 each for insurance. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
triptolemus Posted February 14, 2017 #15 Share Posted February 14, 2017 Yes, my parents paid for them. It was a total of $200 so basically $100 each for insurance. Sent from my iPhone using Forums Have you checked the insurance policy yet? That's an expensive policy, and could contain a clause that covers this situation. Link to comment Share on other sites More sharing options...
Bra_BE2014 Posted February 14, 2017 #16 Share Posted February 14, 2017 Well, your niece and her husband should reimburse your parents. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Hollr Posted February 14, 2017 Author #17 Share Posted February 14, 2017 Have you checked the insurance policy yet? That's an expensive policy, and could contain a clause that covers this situation. I did skim through the fine print. It has a "Trip Cancellation Benefit" section which basically lists out what it covers. Like medical issue, stolen passports, natural disaster, wreck en route to port, etc. I've never bought travel insurance, so I didn't know the going rate. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Hollr Posted February 14, 2017 Author #18 Share Posted February 14, 2017 Well, your niece and her husband should reimburse your parents. Sent from my iPad using Forums I totally agree, but they're young and not appreciative. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
westcoastman Posted February 14, 2017 #19 Share Posted February 14, 2017 Pretty sure taxes are refundable for 3rd and 4th guest however not sure about pass through fees which are fixed port charges per person. Check to see if you can do a free name change of 3rd and 4th guest? I have done this before but I think it has to be done more 30 days out. Link to comment Share on other sites More sharing options...
boopsahoy Posted February 14, 2017 #20 Share Posted February 14, 2017 well, your niece and her husband should reimburse your parents. Sent from my ipad using forums i agree 1000% Link to comment Share on other sites More sharing options...
WhenIsOurNextCruise Posted February 14, 2017 #21 Share Posted February 14, 2017 Parents still going but just two in the room now instead of four? Maybe they will let you substitute two other people??? Or you can always "gift" the cruise to the two dropouts next Christmas as in, I got you a gift and it was the lovely cruise. Sorry you couldn't make it. Link to comment Share on other sites More sharing options...
cage keeper Posted February 14, 2017 #22 Share Posted February 14, 2017 Is there another family member that can go in their place? Would be nice for someone else. Link to comment Share on other sites More sharing options...
Moby0215 Posted February 14, 2017 #23 Share Posted February 14, 2017 So your parents agreed to pay and would have been fine paying had the Neice went? Or was the Neice supposed to pay their share? If that's the case then the Neice should be told exactly what they owe. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
calmpets Posted February 14, 2017 #24 Share Posted February 14, 2017 Unless I am reading the cancellation fee schedule incorrectly, if they booked after 1/1/2016, there is no cancellation penalty for passengers 3-8 in a non-suite unless they are within 30 days of the cruise. Here is the link to what I am looking at - https://www.ncl.com/about/cancellation-fee-schedule It talks about passengers 3-8 all the way at the bottom. Link to comment Share on other sites More sharing options...
sanger727 Posted February 14, 2017 #25 Share Posted February 14, 2017 I'm a bit confused on what the issue is. If I read this correctly, your parents paid regular rates for themselves plus $200 in insurance for the whole cabin, plus $60 each for pass 3 and 4 plus govt fees and taxes? They should cancel passengers 3 and 4 and the govt fees and taxes will be refunded. So then they will only be out $120. Insurance you don't get back no matter what... that's not a fair burden to put on the people backing out. The insurance would have been priced out to only cover $120 in cancellation (which may be recoverable if they have a covered reason for cancelling) plus a minimal amount in health care (I went on a 2 week trip this summer and got health/evacuation coverage only and the super deluxe premium plan was only $30... so that's not a big part of the insurance cost). So, unless I'm missing something your parents are only out $120. And if calmpets post is correct, maybe not even out that. If they are def out your parents should cancel them ASAP and continue on with enjoying the cruise. Worst case it's a $120 lesson not to plan trips with these two again. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now