toxicwaste7 Posted February 19, 2018 #1 Share Posted February 19, 2018 Hi All Has anyone had problems rebooking adventures of the seas August 18, the ship has been redeployed from the Bahamas to Canada/New England. Also logging into MY ACCOUNT for RCCL , After many phone calls still no better off ,Is this normal for RCCL .. we booked through RC not a agent ...still puzzled Link to comment Share on other sites More sharing options...
Merion_Mom Posted February 19, 2018 #2 Share Posted February 19, 2018 What are you wanting to do? Link to comment Share on other sites More sharing options...
toxicwaste7 Posted February 19, 2018 Author #3 Share Posted February 19, 2018 Hi we have managed to rebook to Canada/ New England now after many phone calls . We are trying to get on to My Account to see itinerary on excursions, dining , Etc ... is this normal practice for a major company it really has put us of cruising Link to comment Share on other sites More sharing options...
Clarea Posted February 19, 2018 #4 Share Posted February 19, 2018 Hi we have managed to rebook to Canada/ New England now after many phone calls . We are trying to get on to My Account to see itinerary on excursions, dining , Etc ... is this normal practice for a major company it really has put us of cruising Try using the back door: https://secure.royalcaribbean.com/beforeyouboard/getCountdownToCruise.do?cS=NAVBAR&pnav=3&snav=6 Link to comment Share on other sites More sharing options...
WeatherFx Posted February 19, 2018 #5 Share Posted February 19, 2018 I have had the same issue since they redeployed. Just keeps coming up with the error "We are currently unable to process your request. Please try again later." Back door does not work either. Link to comment Share on other sites More sharing options...
Clarea Posted February 19, 2018 #6 Share Posted February 19, 2018 I have had the same issue since they redeployed. Just keeps coming up with the error "We are currently unable to process your request. Please try again later." Back door does not work either. Try the usual: clear cookies, clear cache, private browsing mode, different browser. Link to comment Share on other sites More sharing options...
Biker19 Posted February 19, 2018 #7 Share Posted February 19, 2018 .. is this normal practice for a major company it really has put us of cruising Complete change of itinerary like this is quite rare. Full ship charters are probably more common. Link to comment Share on other sites More sharing options...
WeatherFx Posted February 19, 2018 #8 Share Posted February 19, 2018 Try the usual: clear cookies, clear cache, private browsing mode, different browser. Thanks Bob, I tried that already. Three different computers three different browsers. I normally use incognito or private browsing just for that reason on Royal Caribbean site. All my other booking show up fine. It's just that when they switched it over from the Bahamas to Canada I've had the issue. If it didn't fix itself by the end of the month, I was just going to call up to make my dinner reservations. Sent from my SAMSUNG-SM-G900A using Forums mobile app Link to comment Share on other sites More sharing options...
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