1965 Posted March 11, 2018 #1 Share Posted March 11, 2018 Last month I referred 5 friends. One friend successfully processed. I think the others unintenionally deleted the princess email. They want the credit. So do I! Can I simply resubmit the info or must I call princess? I've called about refer a friend before & the rep could not answer my questions. Link to comment Share on other sites More sharing options...
chrysalis Posted March 11, 2018 #2 Share Posted March 11, 2018 I would resubmit and see what happens.... Link to comment Share on other sites More sharing options...
ssbeagle Posted March 11, 2018 #3 Share Posted March 11, 2018 Last month I referred 5 friends. One friend successfully processed. I think the others unintenionally deleted the princess email. They want the credit. So do I! Can I simply resubmit the info or must I call princess? I've called about refer a friend before & the rep could not answer my questions. I have submitted people more than once if they either deleted the message or just didn't book for a while. Try resubmitting and see what happens. Link to comment Share on other sites More sharing options...
moki'smommy Posted March 11, 2018 #4 Share Posted March 11, 2018 If they didn't respond to the e-mail, just re-submit them. Link to comment Share on other sites More sharing options...
paul929207 Posted March 11, 2018 #5 Share Posted March 11, 2018 Submit them again and tell them to process it Link to comment Share on other sites More sharing options...
yags Posted March 11, 2018 #6 Share Posted March 11, 2018 Submit them again and tell them to process it Be sure to tell your friends what you are doing so they can look for the confirmation e-mail. Both of you get an OBC so they should be ok with it. Link to comment Share on other sites More sharing options...
NSPenny Posted April 13, 2018 #7 Share Posted April 13, 2018 How long does it usually take to get the email? My father submitted it for myself and several of my friends and we have yet to receive an email. Link to comment Share on other sites More sharing options...
voljeep Posted April 13, 2018 #8 Share Posted April 13, 2018 How long does it usually take to get the email? My father submitted it for myself and several of my friends and we have yet to receive an email. He should re-submit it and look in your junk file for an email Link to comment Share on other sites More sharing options...
moki'smommy Posted April 13, 2018 #9 Share Posted April 13, 2018 When I referred someone, it took less than a day. Check the junk folder and then re-submit. Link to comment Share on other sites More sharing options...
yags Posted April 14, 2018 #10 Share Posted April 14, 2018 Last month I referred 5 friends. One friend successfully processed. I think the others unintenionally deleted the princess email. They want the credit. So do I! Can I simply resubmit the info or must I call princess? I've called about refer a friend before & the rep could not answer my questions. I would call Princess and if the agent does not get you what you want then ask to talk to a supervisor. I say this because I just went through this. The agent said I was not elgible (sp) for refer a friend because my brother had requested a brochure some 5 years earlier. How they knew that I have no idea. After speaking to a supervisor everything was straightened out. I got the Refer-A-Friend OBC for both my brother and his wife. So did they. Keep trying. Good luck! Link to comment Share on other sites More sharing options...
TheZippster Posted April 14, 2018 #11 Share Posted April 14, 2018 Can I submit refer a friend for someone who is booked but not yet sailed? Link to comment Share on other sites More sharing options...
yags Posted April 14, 2018 #12 Share Posted April 14, 2018 Can I submit refer a friend for someone who is booked but not yet sailed? I did. We explained that although he is traveling because of my sister and I we were not aware of the Refer-A-Friend program until after they booked. Link to comment Share on other sites More sharing options...
Lucky TGO Posted April 15, 2018 #13 Share Posted April 15, 2018 Submit them again and tell them to process it Ditto. Tony Link to comment Share on other sites More sharing options...
Genevivev Posted April 15, 2018 #14 Share Posted April 15, 2018 How do we submit for refer a friend if already booked, can't find on website Sent from my SM-G920F using Forums mobile app Link to comment Share on other sites More sharing options...
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