Jump to content
Cruise Critic Community

Non refundable credit

BeachBecky

By BeachBecky,
in Norwegian Cruise Line

 Share

Recommended Posts

fourofakind

fourofakind

Posted
Posted

I use any non refundable credit left on my account as a tip for the kids club staff on the last day of the cruise. They work hard with the kids and are not part of the shared DCS (understandably so since not used by all).

 

I do this by going directly to splash academy and have them charge a tip to my card. The kids staff confirmed to me that they get 100% of the money if I leave it as an extra tip on the receipt and they are always very happy and grateful when I do this.

Link to comment
Share on other sites
ray98

ray98

Posted
Posted
No you didn't. Not non-refundable anyway. :)

 

 

I most certainly did. You have tried this argument before and each time I pointed out numerous examples on this board of people who have done the same.

 

I don't know why it is so hard for you to admit when you are wrong.

Link to comment
Share on other sites
peg013

peg013

Posted
Posted (edited)

I use OBC to buy our Cruise Next Certificates. That way NCL is actually paying our entire future deposit. Where can you get a better deal?:cool:

 

****Unless we are in a suite - then I use it for tips for the concierge and butler and any extra for Cruise Next Deposits.****

Edited by peg013
Added*****
Link to comment
Share on other sites
cats04

cats04

Posted
Posted
Me too. Not sure why some people are thinking you cannot. When I loaded money from the room account to the card, their system drew from the non-refundable.

 

I called NCL today and asked this very question. I was told you can use the non-refundable OBC in the casino. The gentleman actually put me on hold to double check.

Link to comment
Share on other sites
DeltaOne

DeltaOne

Posted
Posted
I called NCL today and asked this very question. I was told you can use the non-refundable OBC in the casino. The gentleman actually put me on hold to double check.

 

Two weeks ago on the Breakaway, I asked at the casino and guest relations...both say cash advances at the casino are charged to the credit card on file. I ended up not getting a cash advance...we used up our OBC in the on board shops. Perhaps I should have tried it...but I didn't.

Link to comment
Share on other sites
vince_g

vince_g

Posted
Posted
Two weeks ago on the Breakaway, I asked at the casino and guest relations...both say cash advances at the casino are charged to the credit card on file. I ended up not getting a cash advance...we used up our OBC in the on board shops. Perhaps I should have tried it...but I didn't.

 

The casino advances are charged to the CC on file after your OBC runs out, or if you don't have OBC.

Link to comment
Share on other sites
ray98

ray98

Posted
Posted
I called NCL today and asked this very question. I was told you can use the non-refundable OBC in the casino. The gentleman actually put me on hold to double check.

 

 

Without question you can use it there. You can even verify it instantly using the NCL app. It now breaks down the account into refundable OBC, non-refundable OBC and actual charges which all adjust in real time. The only thing you will see not post against the non-refundable amount is the DSC's. Everything else exhausts the non-refundable, refundable and then starts charging.

 

 

Unfortunately next week the same question will be asked and the same people will spread rumors that you can't use it.

Link to comment
Share on other sites
ray98

ray98

Posted
Posted
Two weeks ago on the Breakaway, I asked at the casino and guest relations...both say cash advances at the casino are charged to the credit card on file. I ended up not getting a cash advance...we used up our OBC in the on board shops. Perhaps I should have tried it...but I didn't.

 

 

Not cash advances...that is simply a transaction against your CC which uses the cash advance provisions on the card.

 

This is about gaming in the casino which you fund through your shipboard account.

Link to comment
Share on other sites
vince_g

vince_g

Posted
Posted
Not cash advances....actually using the credit in the casino for gaming.

 

It all begins with a casino charge (cash advance) to your cabin. Whether one chooses to play the money is another story. Some people take the money and run. Just cash it out in a slot machine and redeem the ticket.

Link to comment
Share on other sites
ray98

ray98

Posted
Posted
It all begins with a casino charge (cash advance) to your cabin. Whether one chooses to play the money is another story. Some people take the money and run. Just cash it out in a slot machine and redeem the ticket.

 

 

My experience is a CC cash advance transaction is just that. They run your card and hand you the cash, it never goes through the ship account similar to the ATM setup.

 

When you are gaming it starts with you ship card and the charges go through the onboard account just like a transaction in the shops. When it happens that way that is what brings the OBC into play.

Link to comment
Share on other sites
vince_g

vince_g

Posted
Posted
Without question you can use it there. You can even verify it instantly using the NCL app. It now breaks down the account into refundable OBC, non-refundable OBC and actual charges which all adjust in real time. The only thing you will see not post against the non-refundable amount is the DSC's. Everything else exhausts the non-refundable, refundable and then starts charging.

 

 

Unfortunately next week the same question will be asked and the same people will spread rumors that you can't use it.

 

Yup, you are right. The conflicting information here is crazy.

Link to comment
Share on other sites
Cruizen Susan

Cruizen Susan

Posted
Posted
Not the DSC, but it may be used for other tips, so yes!

 

Thanks! So if I can use it for my tips to the butler, concierge and additional tip for the cabin steward, how do I do that tip transaction? Through customer relations? Or to the Haven concierge? or who....how?

 

TIA! Susan

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...