rallydave Posted June 20, 2018 #1 Share Posted June 20, 2018 Just got an email from Azamara talking about using OBC with Trip Planner before boarding. Only a 30 second youtube but the problem is there is no sound. Yes I checked and my sound on my laptop works fine in fact sound works on the next youtube video. Might be the long awaited using OBC to pre-pay for excursions but, can't be sure as no sound. Appears the IT people have outdone themselves on this posted video?? Link to comment Share on other sites More sharing options...
lizboyle Posted June 20, 2018 #2 Share Posted June 20, 2018 Just got an email from Azamara talking about using OBC with Trip Planner before boarding. Only a 30 second youtube but the problem is there is no sound. Yes I checked and my sound on my laptop works fine in fact sound works on the next youtube video. Might be the long awaited using OBC to pre-pay for excursions but, can't be sure as no sound. Appears the IT people have outdone themselves on this posted video?? Same here! Link to comment Share on other sites More sharing options...
tgg Posted June 20, 2018 #3 Share Posted June 20, 2018 Same here. No sound.:( Perhaps the Voyage Planner will be so easy to use that we won't need the missing verbal instructions. Perhaps. Link to comment Share on other sites More sharing options...
Belfastman Posted June 20, 2018 #4 Share Posted June 20, 2018 Got the email and video but no sound. Sent from my SM-A320FL using Forums mobile app Link to comment Share on other sites More sharing options...
Grandma Cruising Posted June 20, 2018 #5 Share Posted June 20, 2018 Just got an email from Azamara talking about using OBC with Trip Planner before boarding. Only a 30 second youtube but the problem is there is no sound. Yes I checked and my sound on my laptop works fine in fact sound works on the next youtube video. Might be the long awaited using OBC to pre-pay for excursions but, can't be sure as no sound. Appears the IT people have outdone themselves on this posted video?? If you look at the video it’s pretty self-explanatory, shows you clearly how to apply your OBC. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
ECCruise Posted June 20, 2018 #6 Share Posted June 20, 2018 I really do believe it is designed for no sound. Shows step by step instructions on how to do it. Don't know what sound would have added. Of course it doesn't work (the website) so all is naught. Link to comment Share on other sites More sharing options...
Lookyboy Posted June 20, 2018 #7 Share Posted June 20, 2018 No e-mail for us, alas. Link to comment Share on other sites More sharing options...
Grandma Cruising Posted June 21, 2018 #8 Share Posted June 21, 2018 We did get the email - I have recently emailed LCV to make sure we are on their mailing list, so maybe that helped. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
tiggertom Posted June 21, 2018 #9 Share Posted June 21, 2018 We did get the email - I have recently emailed LCV to make sure we are on their mailing list, so maybe that helped. Sent from my iPad using Forums Like you I also requested to be on the UK mailing list, but this email is for US transmission only, as stated at the bottom. I have had nothing that looks like UK information yet. I don’t think there is meant to be any sound with this, it is a step but step guide only. Link to comment Share on other sites More sharing options...
Lookyboy Posted June 21, 2018 #10 Share Posted June 21, 2018 We also e-mailed LCV to double check after the Pursuit mix up. Link to comment Share on other sites More sharing options...
Grandma Cruising Posted June 21, 2018 #11 Share Posted June 21, 2018 Like you I also requested to be on the UK mailing list, but this email is for US transmission only, as stated at the bottom. I have had nothing that looks like UK information yet. I don’t think there is meant to be any sound with this, it is a step but step guide only. You’re right, mine says for US transmission only. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
BBMacLaird Posted June 21, 2018 #12 Share Posted June 21, 2018 Just got an email from Azamara talking about using OBC with Trip Planner before boarding. Only a 30 second youtube but the problem is there is no sound. Yes I checked and my sound on my laptop works fine in fact sound works on the next youtube video. Might be the long awaited using OBC to pre-pay for excursions but, can't be sure as no sound. Appears the IT people have outdone themselves on this posted video?? Hi Dave, The original video has NO sound. I've let the makers know it is bothering you and we are looking into a 'Take Two' of the video. In the meantime I believe we are adding text instructions, which apparently is an easy fix. Link to comment Share on other sites More sharing options...
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