MsSoCalCruiser Posted September 14, 2018 #1 Share Posted September 14, 2018 If I put in a bid for a spa balcony and it is accepted, what would be included with the balcony? I really don't know anything about the spa balconies and I'm about to possibly put in an upgrade bid. But I have to go to the office and do not have time to read about it. So please help! Share your knowledge :) Thank you! Link to comment Share on other sites More sharing options...
mjkacmom Posted September 14, 2018 #2 Share Posted September 14, 2018 Access to the thermal spa, worth around $200. Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted September 14, 2018 Author #3 Share Posted September 14, 2018 Access to the thermal spa, worth around $200. Thank you. That is per person, correct? Do you know what it includes because I really don’t know. Thank you again! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Cruiser_1977 Posted September 14, 2018 #4 Share Posted September 14, 2018 If you're talking about Upgrade Advantage bidding...take your time when you get to the office and do your research! There is no reason to race your bid. We had the ability to bid from April until about 3 days before our trip in June. You can change your bid once submitted, but not after it's accepted. Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted September 14, 2018 Author #5 Share Posted September 14, 2018 Someone from NCL just told me that when you do the upgrade bid on the spa balcony that the spa facilities are not included. So now I no longer want to bid on a spa balcony if this is correct. Bummer. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cliffd64 Posted September 14, 2018 #6 Share Posted September 14, 2018 Someone from NCL just told me that when you do the upgrade bid on the spa balcony that the spa facilities are not included. So now I no longer want to bid on a spa balcony if this is correct. Bummer. Sent from my iPhone using Forums That is not correct. Link to comment Share on other sites More sharing options...
dolita22 Posted September 14, 2018 #7 Share Posted September 14, 2018 Someone from NCL just told me that when you do the upgrade bid on the spa balcony that the spa facilities are not included. So now I no longer want to bid on a spa balcony if this is correct. Bummer. Sent from my iPhone using Forums NCL reps aren't always the best at giving correct information. Replied on the other thread, but just in case you don't see it, the description for the spa balcony upgrade offer on our upcoming cruise says: The Spa Balcony staterooms feature tranquil spa décor and include two lower beds that convert to a queen-size bed, easy access to the adjacent Mandara Spa experience and fitness center, as well as complimentary access to the Thermal Spa Suites during regular Spa hours. So, it is included. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted September 14, 2018 #8 Share Posted September 14, 2018 It says explicitly in the Upgraede Advantage FAQ that you will gain spa access if your bid to a spa room is accepted and you will lose spa access if you upgrade from a spa room to a non-spa room. The confusion comes because of th concept of free at sea perks versus room perks. You keep all of your free at sea perks and don't gain any additional perks with an upgrade. But room perks stay with the room, so spa or Haven access stay with the room when someone upgrades into our out or it. Link to comment Share on other sites More sharing options...
beerman2 Posted September 14, 2018 #9 Share Posted September 14, 2018 Thank you. That is per person, correct? Do you know what it includes because I really don’t know. Thank you again! Sent from my iPhone using Forums Spa access Heated Tile loungers Sauna Steam Room Hot tub Hydrotherapy Pool ( Fantastic) Ice Room Locker rooms /showers Just NO extra fee things like massages, wraps, etc. Link to comment Share on other sites More sharing options...
ano Posted September 14, 2018 #10 Share Posted September 14, 2018 NCL reps aren't always the best at giving correct information. Wow, that's a real reassuring statement. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted September 14, 2018 #11 Share Posted September 14, 2018 Wow, that's a real reassuring statement. Keep in mind that NCL doesn't run the Upgrade Advantage Program. That is contracted out to a third party that runs upgrade programs for other companies (mostly airlines). So a lot of the details probably aren't know by the general staff at NCL. Link to comment Share on other sites More sharing options...
davesgirl51 Posted September 15, 2018 #12 Share Posted September 15, 2018 Someone from NCL just told me that when you do the upgrade bid on the spa balcony that the spa facilities are not included. So now I no longer want to bid on a spa balcony if this is correct. Bummer. Sent from my iPhone using Forums I can’t believe that to be true. That’s like saying if you upgrade to the Haven you can’t get the Haven. A lot of people in the call center are not given accurate info. Link to comment Share on other sites More sharing options...
MsSoCalCruiser Posted September 15, 2018 Author #13 Share Posted September 15, 2018 I can’t believe that to be true. That’s like saying if you upgrade to the Haven you can’t get the Haven. A lot of people in the call center are not given accurate info. This was told to me by a personal cruise consultant not the call center. I will call the person Monday and let them know that they have given me incorrect information. Sigh. I want to add that this is my first NCL cruise so I have no idea at all about the Haven. So confusing. Link to comment Share on other sites More sharing options...
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