No Cruise Documents Yet

[Pipo]

I'm sailing on Freedom in three weeks, I already checked-in (with assigned cabin), and have my SetSail Pass, but can't retrieve my cruise documents from the RCI website. In the roll call other passengers got them weeks ago... Is this normal?

Edited November 9, 2018 by Pipo

[Johnamac123]

Normally edocs are available 49 days from embarkation. This was true for my 12/7 NOTS cruise. For this sailing my sign-in with access to set sail/edocs/luggage tags all worked as advertised. In reality, You only have to have your set sail pass and luggage tags. The "luggage guys" can put tags on for you if yours aren't prepinted. 

 

I'd want the edocs if at all possible, but that's just me. Good luck.  

[Coralc]

I can finally see the black dog in your avatar John! He's gorgeous! 

[Merion_Mom]

1 hour ago, Pipo said:

I'm sailing on Freedom in three weeks, I already checked-in (with assigned cabin), and have my SetSail Pass, but can't retrieve my cruise documents from the RCI website. In the roll call other passengers got them weeks ago... Is this normal?

 

Did you book your airfare with RC through their Air2Sea program?

[Pipo]

11 minutes ago, Merion_Mom said:

 

Did you book your airfare with RC through their Air2Sea program?

No.

[Merion_Mom]

22 minutes ago, Pipo said:

No.

 

Then it's time to call Royal Caribbean and ask them to figure it out.  🙂

[Dennis#1]

2 hours ago, Pipo said:

I'm sailing on Freedom in three weeks, I already checked-in (with assigned cabin), and have my SetSail Pass, but can't retrieve my cruise documents from the RCI website. In the roll call other passengers got them weeks ago... Is this normal?

 

This is not normal.  If you booked the cruise directly with RCCL, I would call them ASAP.  If you booked your cruise through a TA, give them a call to resolve this problem.

[DISFANS3]

Time to call RCI..

[Johnamac123]

On 11/8/2018 at 10:10 PM, Coralc said:

I can finally see the black dog in your avatar John! He's gorgeous! 

Thanks. Her name is Precious, 9 1/2 yrs old. American Cocker Spaniel. 34 1/2 lbs of trouble, I assure you. But, my best friend ever...😉

[Pipo]

Thank you all for the suggestion. I called C&A last Friday and they sent the documents to my email.