sfaaa Posted January 30, 2019 #1 Share Posted January 30, 2019 This morning, I received an email from DONOTREPLY@CARNIVAL.COM - Itinerary Change. The email was marked high priority, had a PDF file attached but otherwise no content. I deleted it. I then went on to Carnival website and confirmed there was no itinerary change to any of my bookings. So please beware. 1 1 Link to comment Share on other sites More sharing options...
ProgRockCruiser Posted January 30, 2019 #2 Share Posted January 30, 2019 The PDF was (probably) a letter explaining that you future sailing is being moved early by 30 min, from a 4pm sailing to 3:30pm. So if you were planning on showing up right before boarding cut-off time, you may want to move that up a bit. Many of us have received them. 1 Link to comment Share on other sites More sharing options...
KevInPitt Posted January 30, 2019 #3 Share Posted January 30, 2019 I've received the same type e-mail in the past (no email content, just a PDF attachment) and it was just as ProgRockCruiser stated - an itinerary time change. 1 Link to comment Share on other sites More sharing options...
Rare pirate4me2 Posted January 30, 2019 #4 Share Posted January 30, 2019 I got one just a few weeks ago regarding my November cruise on the Glory from NOLA. It was from that address and just as you stated, nothing other than the email attachment. It was legit, we now sail at 3:30 instead of 4. 1 Link to comment Share on other sites More sharing options...
sfaaa Posted January 30, 2019 Author #5 Share Posted January 30, 2019 Phew! That's a relief. For a moment, I was puzzled and somewhat worried how someone (other than Carnival) was able to associate my personal email address with Carnival. Always learn something new on CC. Thank you. Link to comment Share on other sites More sharing options...
sanmarcosman Posted January 30, 2019 #6 Share Posted January 30, 2019 41 minutes ago, sfaaa said: Phew! That's a relief. For a moment, I was puzzled and somewhat worried how someone (other than Carnival) was able to associate my personal email address with Carnival. Always learn something new on CC. Thank you. You are right to be concerned. Carnival should not send such notices as an attachment. This began when Carnival closed their IT department in Miami and shipped the jobs overseas. 1 Link to comment Share on other sites More sharing options...
ShakyBeef Posted January 30, 2019 #7 Share Posted January 30, 2019 Yep, what they said. I got it too, was wary, and so I forwarded it to my super-techy-IT DH and asked if it was safe to open the PDF. He looked at it, told me it was legit and safe. So I opened it to find the letter PPs have mentioned: they will be "starting my fun just a bit earlier" - sailing at 3:30 instead of 4:00. It did look suspicious, though. Link to comment Share on other sites More sharing options...
PhillyFan33579 Posted January 30, 2019 #8 Share Posted January 30, 2019 I got a similar email this morning for a cruise we have booked on Conquest in Summer 2020. Link to comment Share on other sites More sharing options...
Poohbeck Posted January 31, 2019 #9 Share Posted January 31, 2019 I got one today too! For our May sailing on the Conquest. I couldn’t even remember what time our original sailing was for, but, assume at 4pm. It’s now at 3:30pm. Link to comment Share on other sites More sharing options...
13cheermom Posted February 1, 2019 #10 Share Posted February 1, 2019 We also got one for our Bermuda cruise in September on the Sunshine changing from 6pm to 4pm departure out of Charleston. Strange way to send an update but did confirm it on my booking details where it had already been updated. Link to comment Share on other sites More sharing options...
RiotAct Posted February 1, 2019 #11 Share Posted February 1, 2019 that’s sort of hilarious that they handle notifying passengers of schedule changes like that. Epic fail!!! Link to comment Share on other sites More sharing options...
bakersdozen12 Posted February 1, 2019 #12 Share Posted February 1, 2019 That’s a legitimate email. I have received two emails just like it before. And they were both 100% real. Link to comment Share on other sites More sharing options...
bakersdozen12 Posted February 1, 2019 #13 Share Posted February 1, 2019 (edited) Here is the last email we received, and also the letter that was attached. You definitely have an itinerary change. It might not be reflected online right away, but there is a change to your sailing. Edited February 1, 2019 by bakersdozen12 Link to comment Share on other sites More sharing options...
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