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Welcome Home Email-It’s Back


1ANGELCAT
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When we were on the Eurodam in 2012, we did not get the "welcome home" e-mail.  We asked our TA to try and use the special code for a future cruise.  Nope -- HAL would not accept it.  They said that they has not sent out any "welcome home" e-mails to anyone in several months.

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I didn’t know the welcome back was gone 😉 

 

We normally get it but on the times we don’t, I just ask the code to be applied - it’s never been a problem 😄 

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Like others have posted, we just ask our TA for the ZPM promo and it's applied.  We haven't had a welcome back email for some time.

 

Smooth Sailing!  🙂🙂🙂

Edited by ger_77
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9 hours ago, fiftytoo said:

Sorry if this is a dumb question...I'm new to HAL, but what is ZPM promo?

 

It’s a “welcome back” promotion.  If you book a new cruise within a certain time frame of your return from your cruise (usually around 60 or so days) then they offer you additional OBC depending upon the length of your cruise and category you book.

 

Here is a screen shot of the one I received (sorry had to cut off the part that referenced my personal info).

 

FEA318A7-6AC2-4B29-B314-348A52B07A19.thumb.jpeg.d919a50fa51df178b9becb72483b61e9.jpeg

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On 6/21/2019 at 5:41 PM, canadianbear said:

Apparently it’s always been available whether you get the email or not.  I learned that last year when I saw a thread on this and got it applied.   It seems hit or miss if you get the email. 

 

 

Yes that is what my PCC said. As long as you book  with

in  the specified  number of days after your cruise, you can get the benefit of the  welcome home e-mail even if you were not sent it.

 

 

image.png.a79a63d2694ee3815cb703ddfbdabf15.png

sail.noordam@gmail.com

 

 

 

 

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