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US Customs photo recognition

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My husband and I went through it April 2019, returning to Miami from Cuba on NCL Sky.  He got the green light and I got the red.  My new passport and new married name was not recognized.

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4 minutes ago, cvgurl125 said:

My husband and I went through it April 2019, returning to Miami from Cuba on NCL Sky.  He got the green light and I got the red.  My new passport and new married name was not recognized.

 

 

soooo the gov't wasnt recognizing your marriage then?  😉 thats your bad joke of the day. free of charge.  this is why i'm in a cruise forum not a comedy one

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3 hours ago, luckyinpa said:

does this mean the trick in NYC of paying the porter to bypass customs for you no longer means anything?

If you get the green light I suppose so.

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Been doing this on the Sky most of this year.  If carrying bags off, just look at camera and right out to the street.  No custom agents.

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On 9/17/2019 at 7:15 AM, shof515 said:

i wear glass. when i had to renew my passport photo, there was a requirement that you had to take the glasses off so my passport photo looks a bit weird. will this be a problem with this new system?

 

On 9/17/2019 at 7:17 AM, KeithJenner said:

You may need to take them off. I am often asked to do so when going through US immigration.

 

We just disembarked from the Celebrity Summit in Cape Liberty this morning. It was our first time using facial recognition at a cruise port. I asked the agent if I should take my glasses off, since I am not wearing them in my passport photo. She said to try it first with my glasses on. I did and it quickly recognized me. Really speedy process, there were no lines.

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Also in Ft. Lauderdale when leaving the Equinox a few weeks ago. 

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