cgags47 Posted December 27, 2019 #26 Share Posted December 27, 2019 2 hours ago, hallasm said: I did get no instructions at check-in - when I connected to the WiFi using my name and cabin Number the package was loaded as a coupon - easy to connect. But if you have ‘limited IT knowledge’ probably not that easy. Many ‘WiFi assistant’ round the ship during boarding. 18 minutes ago, Biker19 said: When you connect to the ship's WiFi, you set up your own login/password and everyone in the party uses that login (up to the device limit of the package) to use VOOM. Don't expect anything in the room other than what I mentioned above. There'll be a VOOM specialist on board to help you if they need it, but it's easy to set up. Ok, that works as well. The WiFi system recognizes that you have an internet package based on your cabin/booking number. Seems like it's pretty self-explanatory. Link to comment Share on other sites More sharing options...
hallasm Posted December 27, 2019 #27 Share Posted December 27, 2019 1 hour ago, cgags47 said: Seems like it's pretty self-explanatory. Did work fine for me - and I were quite happy with the WiFi speed of the Woom Surf package. Link to comment Share on other sites More sharing options...
Patty2005 Posted December 27, 2019 #28 Share Posted December 27, 2019 Check out the price for the surf and stream 4 device package. It is the lowest I have ever seen! Link to comment Share on other sites More sharing options...
reallyitsmema Posted December 27, 2019 #29 Share Posted December 27, 2019 11 hours ago, cgags47 said: Ok, that works as well. The WiFi system recognizes that you have an internet package based on your cabin/booking number. Seems like it's pretty self-explanatory. The new platform works really well on Anthem. You do not get anything at check in since you do not need to check in at a counter, you just show your information to someone with a tablet. Once you access wifi on the ship, you use your last name, cabin number and birth year to verify who you are and to create your login. It will then recognize tell you you have a one device package or four in the case of your friend. Mine showed I had two devices, the one device package I purchased and the one I got free with our suite. I was able to get a refund for the purchased one once I spoke to Ramon, the IT guru on the ship. I never logged out of any of my devices, I would just hit the switch devices in my login. Sharing a four device package among four different people could be interesting with this new process though. Logging off is going to be important for a group on one package. Link to comment Share on other sites More sharing options...
Biker19 Posted December 28, 2019 #30 Share Posted December 28, 2019 1 hour ago, Patty2005 said: Check out the price for the surf and stream 4 device package. Did you try to put into your cart? Obviously that's a mistake and even if you could book it, they could cancel it on you. Link to comment Share on other sites More sharing options...
cgags47 Posted December 28, 2019 #31 Share Posted December 28, 2019 12 hours ago, hallasm said: Did work fine for me - and I were quite happy with the WiFi speed of the Woom Surf package. Ok, great. Thanks! 2 hours ago, reallyitsmema said: The new platform works really well on Anthem. You do not get anything at check in since you do not need to check in at a counter, you just show your information to someone with a tablet. Once you access wifi on the ship, you use your last name, cabin number and birth year to verify who you are and to create your login. It will then recognize tell you you have a one device package or four in the case of your friend. Mine showed I had two devices, the one device package I purchased and the one I got free with our suite. I was able to get a refund for the purchased one once I spoke to Ramon, the IT guru on the ship. I never logged out of any of my devices, I would just hit the switch devices in my login. Sharing a four device package among four different people could be interesting with this new process though. Logging off is going to be important for a group on one package. Interesting, good to know. We all have it mostly so we can all FaceTime with our kids back home while they stay with Grandma and Grandpa. So I don't expect us to be using it all that much. Thanks for the info! Link to comment Share on other sites More sharing options...
FireEMT978 Posted December 28, 2019 #32 Share Posted December 28, 2019 3 hours ago, Patty2005 said: Check out the price for the surf and stream 4 device package. It is the lowest I have ever seen! That's great mistake pricing. I'd JUMP on it right away. I highly doubt they wouldn't honor it if you can make the purchase go through.That's the 1 device price. Link to comment Share on other sites More sharing options...
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