Check future booked flights on American closely

[papa B me]

Two weeks ago I made the difficult decision to cancel an Azamara cruise I had for September. I thought it might be a good idea to get in line for a refund as it seemed unlikely the cruise would go as planned and/or that my wife would be willing to cruise by then. Also cancelled a NCL cruise for January at the same time(got NCL refund in a week. Still waiting on Azamara) I digress. 
 

My concern was the 2 non cancelable business class tickets I had with American flying to Lisbon and back from Barcelona. I decided to wait awhile in the hopes American would cancel and give a refund. I also though if things were significantly better by then I would see if I could change to a Lisbon Roundtrip and just spend a week there(wife wasn’t thrilled with this plan). So I’ve just been in limbo on the 6k+ I have in tickets with no cruise. 
 

This morning I was looking at various cruise lines on CC and how they are doing with refunds. So came across a thread on Regent where someone was warning that American was cancelling parts of flights in the fall but not notifying you. My guess is they hope to reinstate or change them before you find out. 
 

Sure enough I went on line and saw the Philly to Lisbon leg of the trip was gone. In red letters it said check back at a later date for details on your changed flight. Instead I called American and found I was eligible for a full refund since part of my itinerary was showing cancelled. I could cancel over the phone then go to AA.com to request a refund. This is what I did. 
 

when you first request the refund it defaults to offering you a voucher with a 20% bump. It gives two buttons to choose from. The first is to accept the voucher. The other says other options. When you click on that it allows you to choose the refund. You have to have your ticket numbers. Once I completed the request I had a confirmation email immediately. Says 7-10 days but the American rep told me on the phone 3 weeks is more realistic. 
 

Bottom line is this type of thing is why I find CC so valuable. Without the post I would have had no idea I could get a refund now on my non cancelable tickets. Hope this post helps someone else 

 

[TSUmom]

49 minutes ago, papa B me said:

Two weeks ago I made the difficult decision to cancel an Azamara cruise I had for September. I thought it might be a good idea to get in line for a refund as it seemed unlikely the cruise would go as planned and/or that my wife would be willing to cruise by then. Also cancelled a NCL cruise for January at the same time(got NCL refund in a week. Still waiting on Azamara) I digress. 
 

My concern was the 2 non cancelable business class tickets I had with American flying to Lisbon and back from Barcelona. I decided to wait awhile in the hopes American would cancel and give a refund. I also though if things were significantly better by then I would see if I could change to a Lisbon Roundtrip and just spend a week there(wife wasn’t thrilled with this plan). So I’ve just been in limbo on the 6k+ I have in tickets with no cruise. 
 

This morning I was looking at various cruise lines on CC and how they are doing with refunds. So came across a thread on Regent where someone was warning that American was cancelling parts of flights in the fall but not notifying you. My guess is they hope to reinstate or change them before you find out. 
 

Sure enough I went on line and saw the Philly to Lisbon leg of the trip was gone. In red letters it said check back at a later date for details on your changed flight. Instead I called American and found I was eligible for a full refund since part of my itinerary was showing cancelled. I could cancel over the phone then go to AA.com to request a refund. This is what I did. 
 

when you first request the refund it defaults to offering you a voucher with a 20% bump. It gives two buttons to choose from. The first is to accept the voucher. The other says other options. When you click on that it allows you to choose the refund. You have to have your ticket numbers. Once I completed the request I had a confirmation email immediately. Says 7-10 days but the American rep told me on the phone 3 weeks is more realistic. 
 

Bottom line is this type of thing is why I find CC so valuable. Without the post I would have had no idea I could get a refund now on my non cancelable tickets. Hope this post helps someone else 

 

Great information thank you for sharing

[waterbug123]

1 hour ago, papa B me said:

When you click on that it allows you to choose the refund. You have to have your ticket numbers.

 

 

As a reminder to others who may be in the same boat, your ticket number is a 13 digit number.  If you are looking at a 6 digit alphanumeric code, that is not your ticket number, that is just your passenger record number, or confirmation number.  You can find your actual ticket number on your flight receipt.

[dreamercruise]

Like the OP, I found out the information about AA cancelling flights and not notifying passengers yet from az2sea ‘s thread “Flight Warning” under Regents Seven Seas.  My cancelled (involuntarily by AA) scheduled in June was a non-refundable ticket.  Due to the cancellation, I am entitled to a refund.

I do not fault AA for not informing me timely, because I think they got their hands full with many last-minute flight cancellations and reshuffling.  Rather, I thank AA for being very accommodating; first allowing me to re-book up to Dec 31, 2021 without change fees, and now refunding me 100% for non-refundable tickets.  If I had booked some other airlines, I could end up with restrictive future flight credits, which may likely not be used amid a dangerous virus outbreak.

If you have AA flight reservations, I suggest that you monitor your flight status frequently and adjust your travel plan accordingly.

[AF-1]

Thank you for the update and how you handled the cancellation.  To the OP;  you mentioned your flight was for September; but American had already cancelled part of your trip in April.  Is that correct?

Edited April 27, 2020 by AF-1

[dreamercruise]

Update - As mentioned before, I called AA on April 13 about a missing segment of my June flight (nonrefundable ticket).  Agent cancelled my flight and gave me instructions for requesting refund online.  On April 20, the website’s status showed my refund was successfully processed.  Two days later, the full refund appeared in my credit card account.

[AF-1]

dreamercruise;  awesome, good for you.  Have a great day

[jollyjones]

Caveat emptor

 

AA had cancelled all or portions of itineraries I had booked through till Oct with no emails to me (all non-refundable tix), but I've been flying a long while and even back in the old days, I used to check all my bookings on the website at least once a week. A habit even more important in these uncertain times.

So I called and was refunded in full for all my flights, hit my credit card in less than 10 days (would have been a week but my local bank doesn't do anything on weekends).

Edited April 28, 2020 by jollyjones